RE-8500 exist official technical support or not? - GSM-Forum

Gene · 10-06-2012, 14:07

I bought Jovey RE-8500. I have a couple of question :-) But i don't know where can i ask about them :-)

1. When working with a profile at the last fase of SOAKING mode bottom heat is switching off, regardless of the set
percent capacity heaters (HEATER%), thatswhy the required temperature does not achieved or highly stretched in time.
This unnormal action presenst at the both modes the heater is in standard and FREE profiles, as well as PC SUITE
version, and 1.02 and 1.09.

2. Process management is solely for the first thermocouple (PC SUITE 1.09), although
in version 1.02 - on the larger value, as it should.

3. When standard power profile side heater is not adjustable, but it is clear that central heating controlled by profile. The result is overheating flanks board.

4. In the version of PC SUITE 1.09 no point DRAW PROFILE GUIDE GRAPH - is this normal?

5. Paragraph TOOLS / PROCESS ANALYS display incorrectly or not at all
Heater Power

6. When monitoring the actual temperature gauge added to discrepancies
(Understatement of regular readings of thermocouples) by more than 10 degrees, which at peak
given temperatures (PEAK TEMP) 235 ° leads to overheating

Sorry for bad english. Thanks for the attention :-)

Raheeeeb · 10-08-2012, 15:29

Jovy Live Technical Support - SKYPE - jovysystemscs
Jovy Technical Support form Contact us
Jovy Technical support email [email protected]

contact them to make sure of these findings.

Dan Collins · 10-27-2012, 00:46

Gene,
Did you also update the RE8500 firmware?
If so, send me your profile and I will check it out

Gene · 10-27-2012, 09:26

Hi. Firmware 1.07, Jovey PC Suite 1.09, we used factory profiles (Asus.jprof).
P.S. We solve some of problems (Half of them was in native termal couplers - they are ...., we replaced it )

Dan Collins · 10-28-2012, 18:20

Gene,
That is the current firmware. So, you have your issues worked out?
I do not use the stock TC's, I use ones from Omega. Jovy stock TC's too bulky and clumsy. Also try my profile as posted in the other RE8500 thread.
You should get positive results.

duke2013 · 08-26-2013, 09:12

Quote:

Originally Posted by Dan Collins

Gene,
That is the current firmware. So, you have your issues worked out?
I do not use the stock TC's, I use ones from Omega. Jovy stock TC's too bulky and clumsy. Also try my profile as posted in the other RE8500 thread.
You should get positive results.

i have issue here. the panel read at preheat 140c but can remove the chip lead free type. 3 tc read same value. anyone had this problem?

10-06-2012, 14:07	#1 (permalink)
Gene Freak Poster Join Date: Nov 2000 Age: 46 Posts: 285 Member: 2564 Status: Offline Thanks Meter: 1	RE-8500 exist official technical support or not? I bought Jovey RE-8500. I have a couple of question :-) But i don't know where can i ask about them :-) 1. When working with a profile at the last fase of SOAKING mode bottom heat is switching off, regardless of the set percent capacity heaters (HEATER%), thatswhy the required temperature does not achieved or highly stretched in time. This unnormal action presenst at the both modes the heater is in standard and FREE profiles, as well as PC SUITE version, and 1.02 and 1.09. 2. Process management is solely for the first thermocouple (PC SUITE 1.09), although in version 1.02 - on the larger value, as it should. 3. When standard power profile side heater is not adjustable, but it is clear that central heating controlled by profile. The result is overheating flanks board. 4. In the version of PC SUITE 1.09 no point DRAW PROFILE GUIDE GRAPH - is this normal? 5. Paragraph TOOLS / PROCESS ANALYS display incorrectly or not at all Heater Power 6. When monitoring the actual temperature gauge added to discrepancies (Understatement of regular readings of thermocouples) by more than 10 degrees, which at peak given temperatures (PEAK TEMP) 235 ° leads to overheating Sorry for bad english. Thanks for the attention :-)

10-08-2012, 15:29	#2 (permalink)
Raheeeeb No Life Poster Join Date: Oct 2001 Location: -------- Age: 55 Posts: 1,009 Member: 7062 Status: Offline Thanks Meter: 126	Jovy Live Technical Support - SKYPE - jovysystemscs Jovy Technical Support form Contact us Jovy Technical support email [email protected] contact them to make sure of these findings.

10-27-2012, 00:46	#3 (permalink)
Dan Collins Freak Poster Join Date: Jan 2007 Posts: 210 Member: 437621 Status: Offline Thanks Meter: 19	Gene, Did you also update the RE8500 firmware? If so, send me your profile and I will check it out

10-27-2012, 09:26	#4 (permalink)
Gene Freak Poster Join Date: Nov 2000 Age: 46 Posts: 285 Member: 2564 Status: Offline Thanks Meter: 1	Hi. Firmware 1.07, Jovey PC Suite 1.09, we used factory profiles (Asus.jprof). P.S. We solve some of problems (Half of them was in native termal couplers - they are ...., we replaced it )

10-28-2012, 18:20	#5 (permalink)
Dan Collins Freak Poster Join Date: Jan 2007 Posts: 210 Member: 437621 Status: Offline Thanks Meter: 19	Gene, That is the current firmware. So, you have your issues worked out? I do not use the stock TC's, I use ones from Omega. Jovy stock TC's too bulky and clumsy. Also try my profile as posted in the other RE8500 thread. You should get positive results.