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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Ultimate-Sam


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Old 07-14-2007, 18:23   #31 (permalink)
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Updating still failed, i am keeping trying, the log like this:


Searching for Smart-Sam.. please wait
Searching on COM1
Searching on COM4
Clip found on COM4
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
Connected to Server
Reading sw version in server...:v1.09
logging in
Data available
downloading data
please wait....
Data downloaded
Processing Data
This may take some time
trying to set testmode
updating, please wait...
Target not responding
Trying to reconnect
trying to set testmode
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding
Trying to reconnect
trying to set testmode
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding
Trying to reconnect
trying to set testmode
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding
Trying to reconnect
trying to set testmode
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding
Trying to reconnect
trying to set testmode
Flashmode enterd
ClipID=0xxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...

CRC error aborting
Target not responding
Could not update, please use another PC or contact your reseller


PS., this is the 2nd PC of mine, the 1st PC can't even find out the CLIP.
waiting and keeping trying.

BR
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Old 07-16-2007, 02:24   #32 (permalink)
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waiting for the updating solutions

waiting for the updating solutions

BR
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Old 07-16-2007, 09:20   #33 (permalink)
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Quote:
Originally Posted by Redeagle View Post
waiting for the updating solutions

BR
Hi there,

Please contact your reseller for a new update cable.

WBR

to_deal_with
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Old 07-16-2007, 15:34   #34 (permalink)
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Quote:
Originally Posted by to_deal_with View Post
Hi there,

Please contact your reseller for a new update cable.

WBR

to_deal_with
mate, i've also tried another cable, always like this. I think that it's not the cable trouble. It can read out the CLIP id and others. I am patient and i'll still wait for the solution.

BR
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Old 07-16-2007, 21:56   #35 (permalink)
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Quote:
Originally Posted by Redeagle View Post
mate, i've also tried another cable, always like this. I think that it's not the cable trouble. It can read out the CLIP id and others. I am patient and i'll still wait for the solution.

BR
Hi mate,
I think the problem is inside the USB cable.

Solution

At the back of the PCB, you can see a resistor, please desolder it/remove it/.
Then try again.
If your problem still remains, contact me in private.


With best regards

spitfire
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Old 07-18-2007, 02:03   #36 (permalink)
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thank you, mate, i'll try and post the result.

BR
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Old 07-18-2007, 05:12   #37 (permalink)
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HI.I have problem update ..Please tell me wath hapend ...com port available and ......
Attached Images
File Type: jpg update sam clip.jpg (69.4 KB, 31 views)
File Type: jpg update sam 2.jpg (73.2 KB, 22 views)
File Type: jpg update sam 3.jpg (70.6 KB, 20 views)
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Old 07-18-2007, 07:45   #38 (permalink)
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Quote:
Originally Posted by alunecosu_hd View Post
HI.I have problem update ..Please tell me wath hapend ...com port available and ......

It means that the Updateutility could not communicate with your smart-sam. Please make sure you have the latest Prolific Usb drivers installed on your pc. http://www.smart-sam.net/driver/UsbDriver.exe reinstall the drivers.

Check if the LED's on your Smart-Sam Turn-on when you insert the cable into the usb port. (it will flash 3 or 4 times) if the LED remains off then you have install the latest drivers.

Post the results.
wbr

Spitfire
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Old 07-19-2007, 02:14   #39 (permalink)
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Unhappy After removing the 120oh resistor, also failed

Hello, mate:
I've removed the 120oh resistor of the cable, but the problem still exist. The log follows:

Searching for Smart-Sam.. please wait
Searching on COM1
Searching on COM4
Clip found on COM4
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
Connected to Server
Reading sw version in server...:v1.09
logging in
Data available
downloading data
please wait....
Data downloaded
Processing Data
This may take some time
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Could not update, please use another PC or contact your reseller

It's not easy to be keeping patient. May my customers can accept the result.
Good luck, mate.

BR
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Old 07-19-2007, 09:08   #40 (permalink)
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Quote:
Originally Posted by Redeagle View Post
Hello, mate:
I've removed the 120oh resistor of the cable, but the problem still exist. The log follows:

Searching for Smart-Sam.. please wait
Searching on COM1
Searching on COM4
Clip found on COM4
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
Connected to Server
Reading sw version in server...:v1.09
logging in
Data available
downloading data
please wait....
Data downloaded
Processing Data
This may take some time
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Could not update, please use another PC or contact your reseller

It's not easy to be keeping patient. May my customers can accept the result.
Good luck, mate.

BR
Hello mate,

check this post.
Problems while updating, solved here!

with best regards
Spitfire

Last edited by .:Spitfire:.; 07-19-2007 at 16:02.
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Old 07-20-2007, 07:36   #41 (permalink)
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Quote:
Originally Posted by .:Spitfire:. View Post
Hello mate,

check this post.
Problems while updating, solved here!

with best regards
Spitfire
I maked this hardware also Problems NOT Solved

Searching for Smart-Sam.. please wait
Searching on COM1
Searching on COM61
Searching on COM5
Clip found on COM5
Flashmode enterd
ClipID=xxxxxxxxx
reading clip SW version
Version :v1.08
Connected to Server
Reading sw version in server...:v1.09
logging in
Data available
downloading data
please wait....
Data downloaded
Processing Data
This may take some time
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=xxxxxxxx
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Could not update, please use another PC or contact your reseller
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Old 07-20-2007, 14:01   #42 (permalink)
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Quote:
Originally Posted by ssatcom View Post
I maked this hardware also Problems NOT Solved
It is the GND problem which some may Face. Maybe the GND of the Clip do not make any connection with the metal casing,. Check if screw´s on the Clip is connected to GND of the Clip.

You may also try to hold the Clip in your hand while updating.

With best regards

Smart-Sam
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Old 08-12-2007, 17:21   #43 (permalink)
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Hello,

I have one problem for update Clip.I have always "target not found".
I have tried with 2 computers Windows XP,and with 2 cables for update but no success.I'm sure my cable number one and PC number one working because my friend have update her clip and no problem.

I have solder GND to cover but have same problem "Target not found".

Could i send Clip to my reseller for change?

PS:Server read serial number and version of clip 1.08 but can't write into clip.
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Old 08-14-2007, 21:02   #44 (permalink)
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Quote:
Originally Posted by Angello View Post
Hello,

I have one problem for update Clip.I have always "target not found".
I have tried with 2 computers Windows XP,and with 2 cables for update but no success.I'm sure my cable number one and PC number one working because my friend have update her clip and no problem.

I have solder GND to cover but have same problem "Target not found".

Could i send Clip to my reseller for change?

PS:Server read serial number and version of clip 1.08 but can't write into clip.
follow this instruction. Your problem will be solved

http://forum.gsmhosting.com/vbb/showthread.php?t=424108
regards
smartsam
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Old 08-15-2007, 07:03   #45 (permalink)
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i have the same blem when i try to update my clip thank

Searching for Smart-Sam.. please wait
Searching on COM1
Searching on COM4
Clip found on COM4
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
Connected to Server
Reading sw version in server...:v1.09
logging in
Data available
downloading data
please wait....
Data downloaded
Processing Data
This may take some time
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Flashmode enterd
ClipID=0XXXXXXX
reading clip SW version
Version :v1.08
updating, please wait...
Target not responding, Retring please wait
Could not update, please use another PC or contact your reseller
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