I was one of the early buyers in the UK of this phone. I have an Orange supplied model. Guys and Girls please, please, please, understand... there is no free way to unlock this phone, at the moment!!!, Panasonic did a good job on this model. It would appear to be one of the hardest to crack!!!! I have been searching for the last 8 months and all to no avail. If you want to have your phone unlocked to use any sim then you will have to pay. This may change soon....who knows??? All my previous phones were easy....Nokia, Sony and many others...no probs!!! So just chill out. The solution (read free) may come in the future but not at the moment. While im on the old soap box ha ha can any one help with the latest upgrade info. I have a problem with Bluetooth. I cannot enable (no icon in menu) but can send files to other users (ie file send with bluetooth), which is most strange!!! Maybe resolved with firmware upgrade???? I have the same problem with IR....most strange!!! Phoned Orange and they said it was a local provider problem?? (currently in the middle east) ...oh er misseesss no camera phones allowed here!!! very strong black market though!!!