Cannot login into HWK support area - GSM-Forum

kranthi22 · 09-09-2009, 17:21

hi guys, just now i update my hwk software to 2.09. I got no problems with the software but im not able to login into support area. It says that my IP address has changed and i cannot login. Please help me with this guys.. im starving for the new update files.

kranthi22 · 09-10-2009, 11:15

Hi guys, my problem is solved. Now im able to login into support area and download any firmware i need. Thanks for the support guys.

syed tuqeer · 09-10-2009, 16:59

use mozilla firefox as your default browser
and use latest ver ........

syed tuqeer · 09-10-2009, 17:01

use mozilla firefox as your default browser
and use latest ver ........

blackcobralinks · 09-11-2009, 16:47

Can SEDBX software unlock Sony Ericsson phones. Please help me!

syed tuqeer · 09-11-2009, 19:07

Quote:

Originally Posted by blackcobralinks

Can SEDBX software unlock Sony Ericsson phones. Please help me!

no...............
go and buy setool for unlocking...............

antunes · 09-12-2009, 15:05

Quote:

Originally Posted by kranthi22

Hi guys, my problem is solved. Now im able to login into support area and download any firmware i need. Thanks for the support guys.

Hi,
Can you explain how did solved your problem? I have same problem!

kranthi22 · 09-17-2009, 16:33

First connect the HWK UFS box and click the connect button. Once you get connected to the box, click the support button. You can login into the support area. Thats what i did .! I had this problem while working with 2.08 version. After updating to 2.09 version i didn't had any problem. Just remember to connect to the box before contacting the support area. I hope this helps you. Please let me know if your problem persists. Than you brother..!

Trox-321 · 09-20-2009, 19:44

Hi people...
I have the same problem. static IP needed or not то enter the support area ???????

laselvegsm · 09-21-2009, 00:17

seam problem :

Your IP has changed. Please relogin to support.
If you constantly see this message, possible reasons are:

Your provider is using some load-balancing technologies that changes your IP time to time. Please contact your provider to solve this situation.
Your internet connection often cuts down and your modem or router reconnects and gets new IP from provider. Please contact your provider regarding internet quality
You are not using the last version of HWK software. Please download it from support.

JSBKvdlu · 09-23-2009, 05:02

hi to all
when i try to connect hwk it shows error HWK: NOT AUTHORISED, USE UPDATE TOOL
pls help me also need 2.09 hwk setup and support suite

rhadz83 · 09-23-2009, 05:22

Quote:

Originally Posted by JSBKvdlu

hi to all
when i try to connect hwk it shows error HWK: NOT AUTHORISED, USE UPDATE TOOL
pls help me also need 2.09 hwk setup and support suite

me also same problem .

JSBKvdlu · 09-23-2009, 05:29

Quote:

Originally Posted by rhadz83

me also same problem .

bros.ur email id
i want to discuss some problem with u

rhadz83 · 09-23-2009, 05:45

Quote:

Originally Posted by JSBKvdlu

bros.ur email id
i want to discuss some problem with u

rhadz83@yahoo.com
fhaesalhussien@yahoo.com

Redfox03 · 09-28-2009, 10:07

thanks for sharing. problem solved.

09-09-2009, 17:21	#1 (permalink)
kranthi22 Junior Member Join Date: Sep 2007 Location: Andhra Pradesh, India Posts: 26 Member: 596236 Status: Offline Thanks: 41 Thanked 9 Times in 5 Posts	Cannot login into HWK support area hi guys, just now i update my hwk software to 2.09. I got no problems with the software but im not able to login into support area. It says that my IP address has changed and i cannot login. Please help me with this guys.. im starving for the new update files.

09-10-2009, 11:15	#2 (permalink)
kranthi22 Junior Member Join Date: Sep 2007 Location: Andhra Pradesh, India Posts: 26 Member: 596236 Status: Offline Thanks: 41 Thanked 9 Times in 5 Posts	problem solved Hi guys, my problem is solved. Now im able to login into support area and download any firmware i need. Thanks for the support guys.

09-21-2009, 00:17	#10 (permalink)
laselvegsm Junior Member Join Date: Apr 2006 Posts: 20 Member: 253548 Status: Offline Thanks: 1 Thanked 0 Times in 0 Posts	not login seam problem : Your IP has changed. Please relogin to support. If you constantly see this message, possible reasons are: Your provider is using some load-balancing technologies that changes your IP time to time. Please contact your provider to solve this situation. Your internet connection often cuts down and your modem or router reconnects and gets new IP from provider. Please contact your provider regarding internet quality You are not using the last version of HWK software. Please download it from support.

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09-10-2009, 16:59	#3 (permalink)
syed tuqeer No Life Poster Join Date: Dec 2007 Posts: 3,448 Member: 654997 Status: Offline Sonork: 100.1613804 Thanks: 61 Thanked 2,090 Times in 960 Posts	use mozilla firefox as your default browser and use latest ver ........

09-10-2009, 17:01	#4 (permalink)
syed tuqeer No Life Poster Join Date: Dec 2007 Posts: 3,448 Member: 654997 Status: Offline Sonork: 100.1613804 Thanks: 61 Thanked 2,090 Times in 960 Posts	use mozilla firefox as your default browser and use latest ver ........

09-11-2009, 16:47	#5 (permalink)
blackcobralinks Insane Poster Join Date: Aug 2007 Posts: 60 Member: 569832 Status: Offline Thanks: 9 Thanked 2 Times in 2 Posts	Can SEDBX software unlock Sony Ericsson phones. Please help me!

09-17-2009, 16:33	#8 (permalink)
kranthi22 Junior Member Join Date: Sep 2007 Location: Andhra Pradesh, India Posts: 26 Member: 596236 Status: Offline Thanks: 41 Thanked 9 Times in 5 Posts	First connect the HWK UFS box and click the connect button. Once you get connected to the box, click the support button. You can login into the support area. Thats what i did .! I had this problem while working with 2.08 version. After updating to 2.09 version i didn't had any problem. Just remember to connect to the box before contacting the support area. I hope this helps you. Please let me know if your problem persists. Than you brother..!

09-20-2009, 19:44	#9 (permalink)
Trox-321 Junior Member Join Date: Sep 2009 Posts: 1 Member: 1123700 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi people... I have the same problem. static IP needed or not то enter the support area ???????

09-23-2009, 05:02	#11 (permalink)
JSBKvdlu Freak Poster Join Date: Dec 2007 Posts: 102 Member: 649475 Status: Offline Thanks: 20 Thanked 17 Times in 15 Posts	hi to all when i try to connect hwk it shows error HWK: NOT AUTHORISED, USE UPDATE TOOL pls help me also need 2.09 hwk setup and support suite

09-28-2009, 10:07	#15 (permalink)
Redfox03 Junior Member Join Date: Sep 2009 Posts: 14 Member: 1128976 Status: Offline Thanks: 0 Thanked 2 Times in 2 Posts	thanks for sharing. problem solved.