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Go Back   GSM-Forum > Product Support Sections > Third Party Hardware Products > UFS - Pro

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Old 10-10-2011, 15:56   #1 (permalink)
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Ufs uptade helpp

Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:10.10.2011 17:46:19 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 87532
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ID : A1.04-PRO1-CCC3FB6A4360007F
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!
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Old 10-10-2011, 16:18   #2 (permalink)
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First Read HKW Support the Stickys
Quote:
Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!
Open you easy you have the Info Contact your Reseller
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Old 10-10-2011, 16:49   #3 (permalink)
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Quote:
Originally Posted by ProfessoR-TEAM View Post
Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:10.10.2011 17:46:19 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 87532
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ID : A1.04-PRO1-CCC3FB6A4360007F
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!
Either Clone or Block HID
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Old 10-10-2011, 18:15   #4 (permalink)
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Odia alerdy working on this issue just wait and contact supporters about your issue
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Old 10-10-2011, 18:27   #5 (permalink)
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must contact ur reseller .

only he knows ur hwk is clone or not .

good luck.

linda1990
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Old 10-10-2011, 18:36   #6 (permalink)
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this is not clone hwk, its original but it can be 2 reasons
1. Reseler not added HID to the database
2. Server issue which is alerdy working on it.

just read what Munna and Odia say about this error

B.R
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Old 10-10-2011, 18:50   #7 (permalink)
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i think hwk module is clone hope module,by the way wich version of hwk suppert suit u r using.
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Old 10-10-2011, 19:22   #8 (permalink)
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97064
new act code
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