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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 12-07-2010, 19:40   #1 (permalink)
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cant flash W396

Can new locosto be flashed with scout at least? (I mean the ones that cannot be unlocked via smartclip, that hangs at "sending boot").

BR
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Old 12-08-2010, 07:28   #2 (permalink)
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@ FREEGuille,

Try to flash it with the latest version of SCout flasher with the *.sfl flash file.
If some error appears, please save log file and post it here.

Best Regards
GSMServer team



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Old 12-08-2010, 09:10   #3 (permalink)
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I think W396 with new boot can't be flashed.
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Old 12-09-2010, 12:29   #4 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ FREEGuille,

Try to flash it with the latest version of SCout flasher with the *.sfl flash file.
If some error appears, please save log file and post it here.

Best Regards
GSMServer team


hangs at "transfer loader"


SCout 1.33. Flashing "W397v,W388,W396" on "USB" with firmware "C:\Documents and Settings\Guillermo Fittipaldi\DOWNLOADS\FLASHES\MOTOROLA\ODM\COMPAL\W 396\CLARO_SW_W396_0.1.43.K2_LP_W396_0143_LA1_FLEX_ W396_AK_00F_1FF.mot"...
Connect phone with a battery at least 40% full of charge...
Initiation...
Transfer loader...


then disconnect the cable and says:

Loader is not in the handset

Last edited by FREEGuille; 12-09-2010 at 12:34.
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Old 12-09-2010, 14:57   #5 (permalink)
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@ FREEGuille,

Flashing of the Compal based phone models with new CPU versions was added in a test mode. As can be checked from the log file you've posted the set you have currently can not be flashed properly.
Please provide us with detailed phone information.

Best Regards
GSMServer team



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Old 12-09-2010, 19:09   #6 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ FREEGuille,

Flashing of the Compal based phone models with new CPU versions was added in a test mode. As can be checked from the log file you've posted the set you have currently can not be flashed properly.
Please provide us with detailed phone information.

Best Regards
GSMServer team


Please, what info do you need?

BR
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Old 12-10-2010, 07:57   #7 (permalink)
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@ FREEGuille,

Please specify all available information regarding this set, like firmware version, flex etc, if possible CPU version.

Best Regards
GSMServer team



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Old 12-10-2010, 19:33   #8 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ FREEGuille,

Please specify all available information regarding this set, like firmware version, flex etc, if possible CPU version.

Best Regards
GSMServer team


This is whatīs shown at screen:

001A0042
000385771824
Who: sw_cm
Time:
Mon Sep 8 23:51:39
2008
SW Ver:
SW_W396_0.1.43.K2
HW ID:
M88_HW_ID
Customer:
Motorola
FLASH:
N/A
Version Info.
CODE.90.01
BOOT.90.05
FMGR.90.49
FLEX_W396_AK_00F
LangPack:
LP_W396_0143_LA1
Gain Table Ver:
W396_BEF1_0013(0x07FFFFFF)
Chip Ver X

DOM:200907021615
DOM2:200907021615
DOM3:0000000000000
TFT: 304D 11H40m
FBI:0
D-ID:09 50 02 14 00
2e 5f c0 00 00 00 00
00 00 6a 48
MTN:SJUG5273BA
W_Dog:ON
DSC:flex OFF
Phone:security

E+ Ver:EAGLEPLUS
V1.2.41

0385771824
OTP is locked
SUN: 15


BR
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Old 12-17-2010, 19:23   #9 (permalink)
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First, it's necessary to unlock it (via codes).
Now even unlocked, Scout canīt flash it (Stays at "sending loader", and then "loader is not in the handset")
Now unlocked, it can be succesfully flashed via MOTOGATE (Motorola Official Support).
BR
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