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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Scout


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Old 01-17-2012, 21:48   #1 (permalink)
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Error flash q11


I have error for flassh q11:

SCout 1.43. Flashing phone "SE Flash Bulverde" boot 1.07
with firmware "R4W811_G_01.00.62R_01_R2_R4W811_G_11.60.24I_SVN09 _GSZGNHSAPCNCMNSL012_secure_2832405442_1FF_CMCC.pc f"...
Loading file "R4W811_G_01.00.62R_01_R2_R4W811_G_11.60.24I_SVN09 _GSZGNHSAPCNCMNSL012_secure_2832405442_1FF_CMCC.pc f"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Phone did not re-enumerate after RAM-downloader was sent.
Flash failed

I use windows 7 32bits
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Old 01-18-2012, 08:36   #2 (permalink)
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What happened to your phone? I see that you are connecting it in a flash mode.
Connect this phone in a normal mode. And don't forget to install ActiveSync.

SCout Dongle Project - Manual
Quote:
In order to establish connection between PC and Q series device the ActiveSync software is required. Please download it from official developer web site and install. As soon as installation is completed, please restart your PC.
Just flashed Q9h:
Quote:
Phone model MOTO Q 9h
IMEI 35870000000000
Technology Dual Mode UMTS
User code 1234
Security code 000000
Firmware MODEM4_U_40.11.25R
Flex version USNORMANAUTELR2W611A011 (locked)
Language pack
Bootloader 4.90
Quote:
SCout 1.43. Flashing phone "MOTO Q 9h" - "MODEM4_U_40.11.25R"
flex "USNORMANAUTELR2W611A011 (locked)" boot 4.90
with firmware "SHIP_NORMAN_AP_U_01.06.11R_MODEM4_U_40.11.25R_USN ORMANAUTELR2W611A011_1FF_Telstra.pcf"...
Loading file "SHIP_NORMAN_AP_U_01.06.11R_MODEM4_U_40.11.25R_USN ORMANAUTELR2W611A011_1FF_Telstra.pcf"... OK
Switching to flash mode...
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 29...
Interface BP: Loading RAM downloader for bootloader...
Interface AP-OS: Code group 29 flashed
Interface AP-OS: Flashing code group 30...
Interface AP-OS: Code group 30 flashed
Interface AP-OS: Flashing code group 31...
Interface BP: Jumping to downloader...
Interface AP-OS: Code group 31 flashed
Interface AP-OS: Flashing code group 32...
Interface BP: Erasing flash memory...
Interface AP-OS: Code group 32 flashed
Interface AP-OS: Flashing code group 33...
Interface BP: Erase completed!
Interface BP: Flashing code group 0...
Interface BP: Code group 0 flashed
Interface BP: Flashing code group 1...
Interface BP: Code group 1 flashed
Interface BP: Flashing code group 2...
Interface BP: Code group 2 flashed
Interface BP: Flashing code group 3...
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Interface BP: Code group 3 flashed
Interface BP: Flashing code group 17...
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Verifying checksums...
Interface AP-OS: Code group 29 checksums match
Interface AP-OS: Code group 30 checksums match
Interface AP-OS: Code group 31 checksums match
Interface AP-OS: Code group 32 checksums match
Interface BP: Code group 17 flashed
Interface BP: Flashing code group 18...
Interface BP: Code group 18 flashed
Interface BP: Verifying checksums...
Interface BP: Code group 0 checksums match
Interface BP: Code group 1 checksums match
Interface BP: Code group 2 checksums match
Interface BP: Code group 3 checksums match
Interface BP: Code group 17 checksums match
Interface BP: Code group 18 checksums match
Phone is processing data, please wait.
Interface AP-OS: Code group 33 checksums match
Interface AP-OS: Code group 34 checksums match
BP passed
AP-OS passed
Phone is being rebooted...
Flash completed successfully
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Old 01-18-2012, 14:04   #3 (permalink)
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hi sorry my error, I forgot to install ActiveSync, excuse my silly error. Thanks Scout the best!
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Old 01-18-2012, 14:10   #4 (permalink)
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I have new error

SCout 1.43. Flashing phone "SE Flash Bulverde" boot 1.07
with firmware "R4W811_G_01.00.62R_01_R2_R4W811_G_11.60.24I_SVN09 _GSZGNHSAPCNCMNSL012_secure_2832405442_1FF_CMCC.pc f"...
Loading file "R4W811_G_01.00.62R_01_R2_R4W811_G_11.60.24I_SVN09 _GSZGNHSAPCNCMNSL012_secure_2832405442_1FF_CMCC.pc f"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface BP: Loading RAM downloader for bootloader...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 32...
Interface AP-OS: Code group 32 flashed
Interface AP-OS: Flashing code group 33...
Phone is processing data, please wait.
Interface BP: Jumping to downloader...
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Phone is processing data, please wait.
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 40...
Phone is processing data, please wait.
Interface BP: Erasing flash memory...
Phone is processing data, please wait.
Interface BP: Erase completed!
Interface BP: Flashing code group 0...
Interface BP: Code group 0 flashed
Interface BP: Flashing code group 1...
Phone is processing data, please wait.
Interface BP: Code group 1 flashed
Interface BP: Flashing code group 2...
Phone is processing data, please wait.
Interface BP: Code group 2 flashed
Interface BP: Flashing code group 3...
Phone is processing data, please wait.
Interface BP: Code group 3 flashed
Interface BP: Flashing code group 7...
Phone is processing data, please wait.
Interface BP: Code group 7 flashed
Interface BP: Flashing code group 12...
Interface BP: Code group 12 flashed
Interface BP: Flashing code group 18...
Interface BP: Code group 18 flashed
Interface BP: Verifying checksums...
Interface BP: Error validating image files.
Phone is processing data, please wait.
Interface AP-OS: Code group 40 flashed
Interface AP-OS: Verifying checksums...
BP failed
AP-OS passed
Flash failed
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Old 01-18-2012, 14:43   #5 (permalink)
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What was original fw version?


___
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GsmServer Team

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Old 01-18-2012, 15:26   #6 (permalink)
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Original version same problem, my phone is vivo brazil
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Old 01-18-2012, 15:36   #7 (permalink)
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and if I'm not ber what version of software update has the right not score? In boot loader "BOOT_G_01.07.00R_ASHK"
What would be the correct one? Can you help me?
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Old 01-18-2012, 16:23   #8 (permalink)
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@ turca,

Provide us with more detailed information, please.
Why are you trying to flash the set?
What had happened to the phone?
What is it's current state?

Best Regards
GSMServer team



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Old 01-18-2012, 16:27   #9 (permalink)
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In what condition was the phone before flashing?

Are you sure that you've chosen right version?
I see that you've chosen Chinese version of flash file. And flashed it to phone branded to Brazilian operator.
What was original fw version?
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Old 01-18-2012, 16:28   #10 (permalink)
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When I got that phone call and he hung up, did a hard reset but to no avail, so I have to update it, The phone is in flash mode
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Old 01-18-2012, 16:37   #11 (permalink)
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So the phone was in a flash mode before flashing?
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Old 01-18-2012, 18:13   #12 (permalink)
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Quote:
Originally Posted by mcandre View Post
So the phone was in a flash mode before flashing?
Yes after flash only flash mode
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Old 01-19-2012, 13:52   #13 (permalink)
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If you know exactly original firmware version, flash the phone with it (Vivo Brazil)
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Old 01-19-2012, 14:48   #14 (permalink)
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I flash with vivo brazil but same error, I dead phone kkkkk help-me thanks
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Old 01-19-2012, 17:08   #15 (permalink)
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I have this is fileR4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF.sbf is correct? You have flash file vivo for scout thanks
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