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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 02-16-2012, 13:55   #16 (permalink)
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I make flash in q11, but restart I make with original flash vivo brazil:

SCout 1.43. Flashing phone "SE Flash Bulverde" boot 1.07
with firmware "R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF_Vivo.pcf"...
Loading file "R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF_Vivo.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface BP: Loading RAM downloader for bootloader...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 32...
Interface AP-OS: Code group 32 flashed
Interface AP-OS: Flashing code group 33...
Phone is processing data, please wait.
Interface BP: Jumping to downloader...
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Phone is processing data, please wait.
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 40...
Phone is processing data, please wait.
Interface BP: Erasing flash memory...
Interface BP: Erase completed!
Interface BP: Flashing code group 0...
Interface BP: Code group 0 flashed
Interface BP: Flashing code group 1...
Phone is processing data, please wait.
Interface BP: Code group 1 flashed
Interface BP: Flashing code group 2...
Phone is processing data, please wait.
Interface BP: Code group 2 flashed
Interface BP: Flashing code group 3...
Phone is processing data, please wait.
Interface BP: Code group 3 flashed
Interface BP: Flashing code group 7...
Phone is processing data, please wait.
Interface BP: Code group 7 flashed
Interface BP: Flashing code group 12...
Interface BP: Code group 12 flashed
Interface BP: Flashing code group 18...
Interface BP: Code group 18 flashed
Interface BP: Verifying checksums...
Phone is processing data, please wait.
Interface BP: Code group 0 checksums match
Interface BP: Code group 1 checksums match
Interface BP: Code group 2 checksums match
Interface BP: Code group 3 checksums match
Interface BP: Code group 7 checksums match
Interface BP: Code group 12 checksums match
Interface BP: Code group 18 checksums match
Phone is processing data, please wait.
Interface AP-OS: Code group 40 flashed
Interface AP-OS: Verifying checksums...
BP passed
AP-OS passed
Phone is being rebooted...
Device did not re-enumerate after flash operation.Please manually reconnect the device
Flash completed!
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Old 02-16-2012, 14:35   #17 (permalink)
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@ turca,

There is no need to make to same posts in 2 threads.
Flash q11 but restart

Best Regards
GSMServer team



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Old 05-31-2012, 15:01   #18 (permalink)
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this phone is another, I'm enjoying the thread,
phone freeze drivers and activesync installed

SCout 2.01. Flashing phone "SE Flash Bulverde" boot 1.07
with firmware "R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF_Vivo.pcf"
Loading file "R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF_Vivo.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 32...
Interface AP-OS: Code group 32 flashed
Interface AP-OS: Flashing code group 33...
Phone is processing data, please wait.
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Phone is processing data, please wait.
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 40...
Phone is processing data, please wait.
Interface BP: Error getting subscriber unit information. Device API Error: 0xE003003F Command: RQHW
Phone is processing data, please wait.
Interface AP-OS: Code group 40 flashed
Interface AP-OS: Verifying checksums...
BP failed
AP-OS passed
Flash failed
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Old 05-31-2012, 15:42   #19 (permalink)
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@ turca,

Do you know what firmware version this set initially had?
What had happened to phone so it freezes now?
What information is signed at the sticker under the battery of the phone?

Best Regards
GSMServer team



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Old 08-29-2012, 20:08   #20 (permalink)
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Same Problem here. I Need the Newer Flash for Q11 with this Boot
Bootloader version BOOT_G_01.07.00R_ASHK

Already Flashed with this Versions:
Quote:
R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02_GSZGNHS00CLABRLA017_se cure_3353901816_1FF.sbf
Quote:
R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02_GSZGNHS00TIMBRLA016_se cure_3845409664_1FF.sbf
Quote:
R4W811_G_01.00.60R_R4W811_G_11.60.23I_SVN08_GSZGNH SAPCNCMNSL012_secure_1FF.pcf
Quote:
R4W811_G_01.00.60R_R4W811_G_11.60.23I_SVN08_GSZGNH SAPCNCMNSL012_secure_2640390643_1FF.sbf
Quote:
r4w811_g_01.00.62r_01_r2_r4w811_g_11.60.24i_svn09_ gszgnhsapcncmnsl012_secure_2832405442_1ff_cmcc.pcf
Quote:
R4W811_G_01.00.90R_R4W811_G_11.60.21I.sbf
And Always get this same error
Quote:
SCout 2.03. Flashing phone "SE Flash Bulverde" boot 1.07
with firmware "r4w811_g_01.00.62r_01_r2_r4w811_g_11.60.24i_svn09 _gszgnhsapcncmnsl012_secure_2832405442_1ff_cmcc.pc f"
Loading file "r4w811_g_01.00.62r_01_r2_r4w811_g_11.60.24i_svn09 _gszgnhsapcncmnsl012_secure_2832405442_1ff_cmcc.pc f"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 32...
Interface AP-OS: Code group 32 flashed
Interface AP-OS: Flashing code group 33...
Phone is processing data, please wait.
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Phone is processing data, please wait.
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 40...
Phone is processing data, please wait.
Interface BP: Error getting subscriber unit information. Device API Error: 0xE003003F Command: RQHW
Phone is processing data, please wait.
Interface AP-OS: Error flashing subscriber unit. Device API Error: 0xE0030007 Address: 0xA1BF4000 Command: ADDR
BP failed
AP-OS failed
Flash failed

Last edited by undead666; 08-29-2012 at 20:15. Reason: Add Info
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Old 08-30-2012, 09:37   #21 (permalink)
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undead666, you can't flash anything you have if you don't sure that this firmware version fits to this phone.
According to the log, you flashed to the phone wrong firmware version.
Do you know what was the original phone's fw version?
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Old 08-31-2012, 14:26   #22 (permalink)
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Quote:
Originally Posted by mcandre View Post
undead666, you can't flash anything you have if you don't sure that this firmware version fits to this phone.
According to the log, you flashed to the phone wrong firmware version.
Do you know what was the original phone's fw version?
I don't know the original firmware it was on the phone. it came to my lab. to solve this problem.

I guess if some1 have an Q11 with same bootloader can help me. i Guess.
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Old 09-26-2012, 16:48   #23 (permalink)
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I have the same error in Q11, firmware initial:

Phone model QGSM
IMEI 3559090*********
Technology GSM Quad-Band
User code 1234
Security code 000000
Firmware R4W811_G_11.60.19I_SVN02
Flex version GSZGNHS00RETBRLA015 (unlocked)
Language pack R4W811_G_01.00.49R-01_R1


already made ​​several updates to versions and does not solve my problem. does not have the device beyond repair?
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Old 09-27-2012, 08:13   #24 (permalink)
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@ .:Zogaib:.,

Please explain in more details what problem exactly you're dealing with.

Best Regards
GSMServer team



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Old 10-01-2012, 12:23   #25 (permalink)
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Mr.:Zogaib:.
According to the information you have provided, the right version for your phone is R4W811_G_01.00.49R


Quote:
Phone model QGSM
IMEI 3559090*********
Technology GSM Quad-Band
User code 1234
Security code 000000
Firmware R4W811_G_11.60.19I_SVN02
Flex version GSZGNHS00RETBRLA015 (unlocked)
Language pack R4W811_G_01.00.49R-01_R1

Q11 - >> R4W811_G_01.00.49R

R4W811_G_01.00.49R-01_R4W811_G_11.60.19I_SVN02__GSZGNHS00VIVBRLA028_s ecure_1657076399_1FF.sbf
GSZGNHS00RETBRLA015
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Old 10-01-2012, 13:57   #26 (permalink)
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I discovered the problem, the flash is not finalized in windows 7, I could complete the flash for windows XP
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