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01-10-2011, 18:41
| #1 (permalink) |
| Freak Poster  Join Date: Mar 2009 Location: Uruguay Age: 56
Posts: 143
Member: 1000348 Status: Offline Thanks: 71
Thanked 0 Times in 0 Posts
| Help with Moto Q I´m trying to flash a Moto Q. I downloaded software from Boot Loader, the original firmware is: SMR300_G_11.60.36I_1_1_BP_SVN34 and this firmware doesn't exist in the Boot Loader, but I downloaded another versions, like Q_GSM_01.01.94.05P_SMR300_G_11.60.37I_BP_SVN05_GCZ DRWN000HGMW01D_secure_1936618889_1FF_Retail.pcf, but when I try to flash always perform the followin message: "Phone hardware model doesn't match selected firmware image You may also uncheck the "Safe flashing" checkbox to force phone flashing" This is the complete Scout log: "Phone model QGSM IMEI xxxxxxxxxxxxxx Technology GSM Quad-Band User code 1234 Security code 000000 Firmware SMR300_G_11.60.36I_1_1_BP_SVN34 Flex version GSZDRWNMSTARLA01C (locked) Language pack Q_GSM_01.03.17I Phone hardware model doesn't match selected firmware image You may also uncheck the "Safe flashing" checkbox to force phone flashing" Can the Scout Team help me ? Many thank's!! |
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01-11-2011, 09:44
| #2 (permalink) |
| Product Supporter   Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,259
Member: 121052 Status: Offline Thanks: 420
Thanked 26,405 Times in 3,053 Posts
| @ jcalvette, Did you try to uncheck "Safe flashing" option and run flashing procedure once again? Also, please tell us why did you try to flash this phone? Best Regards GSMServer team  |
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01-11-2011, 13:03
| #5 (permalink) |
| Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,259
Member: 121052 Status: Offline Thanks: 420
Thanked 26,405 Times in 3,053 Posts
| @ jcalvette, Try to perform Master Clear procedure. Power off the phone, hold down the E and the Z key simultaneously and press the Power ON button. After that post results here, please. Best Regards GSMServer team |
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