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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 05-30-2011, 17:49   #1 (permalink)
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Help whith user code whith A1200

Hello. i have A1200 whith user code. Can i get the user code whith Scout????. Thanks for all
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Old 05-31-2011, 07:48   #2 (permalink)
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@ richardex78,

Try to read phone information with the latest SCout version.
If user code won't be read, perform Master Reset/Master Clear operations.

Best Regards
GSMServer team



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Old 06-01-2011, 23:24   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ richardex78,

Try to read phone information with the latest SCout version.
If user code won't be read, perform Master Reset/Master Clear operations.

Best Regards
GSMServer team



Hello, the program cant to read the information, only detect a phone but nothing else. What can i do??. Thanks for all
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Old 06-02-2011, 08:05   #4 (permalink)
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@ richardex78,

Did you try to perform Master Reset/Master Clear operations?

Best Regards
GSMServer team



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Old 06-02-2011, 12:41   #5 (permalink)
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Yes in Master Reset/Master Clear operations no recognize the phone yet. What can i do??. Thanks for all
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Old 06-02-2011, 13:27   #6 (permalink)
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@ richardex78,

In case if after Master Reset/Master Clear operations all settings wasn't reseted, flash the phone with the same or higher firmware version.

Best Regards
GSMServer team



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