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| | #1 (permalink) |
| Junior Member ![]() Join Date: Sep 2007
Posts: 20
Member: 591120 Status: Offline Thanks: 8
Thanked 1 Time in 1 Post
| MB300 flashing error Moto MB300 menu options not open.I am doing hardreset,but same pbm. I can trying flashing shows this error. Please help me . SCout 2.01. Flashing phone "BACKFLIP MB300" flex "USAMOTS01ATTNA037.0R" with firmware "motus-viper-0.13.37_SECURE_PRODUCTION-supermonster-customer_att.pcf" Loading file "motus-viper-0.13.37_SECURE_PRODUCTION-supermonster-customer_att.pcf"... OK Switching to flash mode... Unable to retrieve phone interface Switching to flash mode... Unable to retrieve phone interface Flash completed with error/warning: Flash library error 39 |
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| | #2 (permalink) |
| No Life Poster ![]() ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Mar 2006 Location: Central Europe Age: 28
Posts: 3,902
Member: 239548 Status: Offline Thanks: 346
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| One of the possible reasons is that Scout wasn't able to fully detect the phone. Can you wait until phone gets fully detected and show the screen-shot? |
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| | #3 (permalink) |
| Product Supporter ![]() ![]() ![]() Join Date: Feb 2005 Location: GSMserver Team
Posts: 17,300
Member: 121052 Status: Offline Thanks: 425
Thanked 26,666 Times in 3,071 Posts
| @ lvs satish Please provide us with more information: 1. What is original phone firmware ? 2. What is the phone state at the moment ? 3. Did you wait till SCout software will fully detect your phone ? 4. Try to read phone info and give to us full operational log. Best Regards GSMServer team |
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| | #4 (permalink) |
| Junior Member ![]() Join Date: Sep 2007
Posts: 20
Member: 591120 Status: Offline Thanks: 8
Thanked 1 Time in 1 Post
| Original phone info is Phone model BACKFLIP MB300 Hardware SJUG5763BA IMEI 356693034655342 Technology UMTS 3G System Blur_Version.3.0.1390.MB300.ATT.en.US Firmware config GAS_NA_MTUSEATT_P007 Baseband Baseband config USAMOTS01ATTNA037.0R Build number R6380E210_001.016 At that moment phone is on & its goes to "Bootloader USB Init " Blue display on left side down. After some process system shows "usb not recognige,unknown device....." Present mobile is on. |
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