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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Scout


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Old 12-05-2012, 10:01   #1 (permalink)
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Motorola Droid Global from Verizon, need help how to flash it


Hello team Scout, I have this motorola droid global that I tried and flashed it to DROID2WE_X6-2.4.29_Full_Global_Edition.pcf but always failed at the end...

HISTORY: customer said is just suddenly went to this screen.

Bootoader
D0.11
Err:A5,70,70,00,00



MEM_MAP Blank
Service Req'd
Battery OK
OK to Program
Connect USB
Data Cable

This is what I see on the scree once turned it on. The flashing went through but like I said it has error at the end of flashing I do not know what version is the best to flash this phone. Please kindly help.

here is the error from SCOUT once I flashed it:

Warning: Android in flash mode
User confirmation for flashing received
SCout 2.10. Flashing phone "S Flash OMAP3630 MI" - "ERROR,NOT FOUND!"
flex "ERROR,NOT FOUND!" boot D0.11
with firmware "DROID2WE_X6-2.4.29_Full_Global_Edition.pcf"
Loading file "DROID2WE_X6-2.4.29_Full_Global_Edition.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 31...
Interface AP-OS: Code group 31 flashed
Interface AP-OS: Flashing code group 33...
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 35...
Interface AP-OS: Code group 35 flashed
Interface AP-OS: Flashing code group 39...
Interface AP-OS: Code group 39 flashed
Interface AP-OS: Flashing code group 40...
Interface AP-OS: Code group 40 flashed
Interface AP-OS: Flashing code group 42...
Interface AP-OS: Code group 42 flashed
Interface AP-OS: Flashing code group 47...
Interface AP-OS: Code group 47 flashed
Interface AP-OS: Flashing code group 61...
Interface AP-OS: Code group 61 flashed
Interface AP-OS: Flashing code group 64...
Interface AP-OS: Code group 64 flashed
Interface AP-OS: Flashing code group 65...
Interface AP-OS: Code group 65 flashed
Interface AP-OS: Flashing code group 66...
Interface AP-OS: Code group 66 flashed
Interface AP-OS: Verifying checksums...
Interface AP-OS: Code group 31 checksums match
Interface AP-OS: Code group 33 checksums match
Interface AP-OS: Code group 34 checksums match
Interface AP-OS: Code group 35 checksums match
Interface AP-OS: Code group 39 checksums match
Interface AP-OS: Code group 40 checksums match
Interface AP-OS: Code group 42 checksums match
Interface AP-OS: Code group 47 checksums match
Interface AP-OS: Code group 61 checksums match
Interface AP-OS: Code group 64 checksums match
Interface AP-OS: Code group 65 checksums match
Interface AP-OS: Code group 66 checksums match
Waiting for other devices before switching to BP.
Switching device to BP Pass through mode
Error switching phone to BP Pass through mode
The "Motorola_Flash" Interface could not be found.

The super-file is not secure and for re-flash;

the phone needs a super-file that is not secure and for reflash.
AP-OS passed
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Old 12-05-2012, 16:34   #2 (permalink)
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Team GsmServer, Please kindly help! I been waiting for 6 hours already for your answer on my problem.
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Old 12-06-2012, 11:54   #3 (permalink)
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@ mymiela0419,

In order to revive your phone try to flash it with the 1FF-p3_droid2we_cdma_droid2we-user-2.3.4-4.5.1_57_D2GA-59-120117-test-keys-signed-Verizon-US flash file.
It can be downloaded from the Smart-Clip/SCout->PCF->Android_A956_DROID2_GLOBAL->... file folder of Boot-Loader.com

Don't forget to post results after flashing this phone.

Best Regards
GSMServer team



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Old 12-11-2012, 01:53   #4 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ mymiela0419,

In order to revive your phone try to flash it with the 1FF-p3_droid2we_cdma_droid2we-user-2.3.4-4.5.1_57_D2GA-59-120117-test-keys-signed-Verizon-US flash file.
It can be downloaded from the Smart-Clip/SCout->PCF->Android_A956_DROID2_GLOBAL->... file folder of Boot-Loader.com

Don't forget to post results after flashing this phone.

Best Regards
GSMServer team


After flashing with the file you recommended still the same screen at the end with error on scout flasher.

Please check this logs:

Warning: Android in flash mode
User confirmation for flashing received
SCout 2.10. Flashing phone "S Flash OMAP3630 MI" - "ERROR,NOT FOUND!"
flex "ERROR,NOT FOUND!" boot D0.11
with firmware "1FF-p3_droid2we_cdma_droid2we-user-2.3.4-4.5.1_57_D2GA-59-120117-test-keys-signed-Verizon-US.pcf" DROID2 GLOBAL - "4.5.1_57_D2GA-59" - "cdma_droid2we-user 2.3.4 4.5.1_57_D2GA-59 120117 release-keys"
Loading file "1FF-p3_droid2we_cdma_droid2we-user-2.3.4-4.5.1_57_D2GA-59-120117-test-keys-signed-Verizon-US.pcf"... OK
Preparing firmware image...
Loading RAM downloader for bootloader...
Jumping to downloader...
Waiting for re-enumeration
Interface AP-OS: Erasing flash memory...
Interface AP-OS: Erase completed!
Interface AP-OS: Flashing code group 31...
Interface AP-OS: Code group 31 flashed
Interface AP-OS: Flashing code group 33...
Interface AP-OS: Code group 33 flashed
Interface AP-OS: Flashing code group 34...
Interface AP-OS: Code group 34 flashed
Interface AP-OS: Flashing code group 35...
Interface AP-OS: Code group 35 flashed
Interface AP-OS: Flashing code group 39...
Interface AP-OS: Code group 39 flashed
Interface AP-OS: Flashing code group 42...
Interface AP-OS: Code group 42 flashed
Interface AP-OS: Flashing code group 47...
Interface AP-OS: Code group 47 flashed
Interface AP-OS: Flashing code group 61...
Interface AP-OS: Code group 61 flashed
Interface AP-OS: Flashing code group 64...
Interface AP-OS: Code group 64 flashed
Interface AP-OS: Flashing code group 65...
Interface AP-OS: Code group 65 flashed
Interface AP-OS: Flashing code group 66...
Interface AP-OS: Code group 66 flashed
Interface AP-OS: Verifying checksums...
Interface AP-OS: Code group 31 checksums match
Interface AP-OS: Code group 33 checksums match
Interface AP-OS: Code group 34 checksums match
Interface AP-OS: Code group 35 checksums match
Interface AP-OS: Code group 39 checksums match
Interface AP-OS: Code group 42 checksums match
Interface AP-OS: Code group 47 checksums match
Interface AP-OS: Code group 61 checksums match
Interface AP-OS: Code group 64 checksums match
Interface AP-OS: Code group 65 checksums match
Interface AP-OS: Code group 66 checksums match
Waiting for other devices before switching to BP.
Switching device to BP Pass through mode
Error switching phone to BP Pass through mode
The "Motorola_Flash" Interface could not be found.
The super-file is not secure and for re-flash;
the phone needs a super-file that is not secure and for reflash.
AP-OS passed
Flash completed with error/warning: Flash library error 190
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Old 12-11-2012, 16:11   #5 (permalink)
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12 hour past again but no answer that i needed help on this problem
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Old 12-12-2012, 09:35   #6 (permalink)
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@ mymiela0419,

Your case is getting deeply analyzed by developers team.

Best Regards
GSMServer team



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Old 12-12-2012, 16:30   #7 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ mymiela0419,

Your case is getting deeply analyzed by developers team.

Best Regards
GSMServer team



Hoping you can get to me asap! I had this phone for a week now and customer is kinda eager to get it now
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Old 12-13-2012, 10:20   #8 (permalink)
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Quote:
HISTORY: customer said is just suddenly went to this screen.
In short, you've flashed the latest version to your DROID. Also try making hard reset to this phone (search in google how to do that).
So, to sum it up, if that won't help, most probably that there are some hardware issues with the phone.

By the way, can you make a photo of the phone's sticker under the battery? Or at least write what is written there?
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Old 02-19-2013, 12:07   #9 (permalink)
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did u ever got this phone repaired
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