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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 05-02-2011, 09:33   #1 (permalink)
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motorola MB511 AFTER RESET USER LOCK NO NETWORK?

Hi team i m having strange problem on my phone i have 2 phone same model after flash with new software phone dont show any net work when i search manually i can see net work but ca not access net work?
What will be the problem?
Thanks
salim
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Old 05-03-2011, 08:21   #2 (permalink)
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@ MUTUAL,

What firmware version the phone initially had and what flash files did you use for the flashing purposes?
Also, tell us what Frequency band are used in your network, please.

Best Regards
GSMServer team



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Old 05-06-2011, 04:41   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ MUTUAL,

What firmware version the phone initially had and what flash files did you use for the flashing purposes?
Also, tell us what Frequency band are used in your network, please.

Best Regards
GSMServer team



we have 900 to 2100 when i search network i can find the network i can not access network
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Old 05-06-2011, 07:29   #4 (permalink)
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@ MUTUAL,

Quote:
i have 2 phone same model after flash with new software phone dont show any net work
What firmware version the set initially had and what flash files did you use for the flashing purposes?

Best Regards
GSMServer team



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Old 05-07-2011, 01:35   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ MUTUAL,


What firmware version the set initially had and what flash files did you use for the flashing purposes?

Best Regards
GSMServer team



i used this 2 firmware
RUTEM_U3_00.28.11_SIGNED_USARUTH25RTITND0E103D.0R_ PDS000_USA.
RUTH_U3_00.28.4_SIGNATT_USARUTH25ATTND0NA04D.0R_PD S001_RUTHE

i dont know what firmware phone had befor
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Old 05-07-2011, 07:30   #6 (permalink)
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what's written on the sticker under the battery?
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Old 05-09-2011, 03:36   #7 (permalink)
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Quote:
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what's written on the sticker under the battery?
it writ there msn no k396nu25vwap2576ad3-4
chwg1273aa
mwq8-334411a11
fcc id ihdt56ld2
model mb511
thats what is written on it
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Old 05-09-2011, 07:42   #8 (permalink)
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Try hard reset.

What is original NSP and what sim card you try to use?
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Old 05-09-2011, 07:45   #9 (permalink)
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Quote:
Originally Posted by paffka View Post
Try hard reset.

What is original NSP and what sim card you try to use?
xt sim card i use many sim card all same all sim card i can search the network but can not access
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