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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 12-16-2010, 14:37   #1 (permalink)
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Question U6 Flashing error

Phone lcd is blank but it detect as "S Blank Neptune LTE" and flashing failed with following error .
Code:
SCout 1.32. Flashing phone "S Blank Neptune LTE"
with firmware "R478_G_08.84.2DR_A_PDS00B_LP002E_DRM0101_VSTRUSSIAN206_JPJAVA_G_08_R478_06_00_02I_SE8281AXXU1156_1FF.shx" RAM DL 8.A1...
Preparing firmware image...
Loading RAM downloader for bootloader...
Error sending RQSN boot command. Device API Error: 0xE0000042 Command: RQSN
Flash failed
Unit is working fine before i just try to unlock with other third party unlocker & it show error in unlocking process and phone stuck in blank mode

Code:
Connecting to phone ...
Connected to: 'Motorola Flash'
Connected OK
Bootloader version: 0000 
Sending loader to phone ...
Loader sent OK.
Read Flash ID ...
Flash ID: 89001088 
Unlocking ...
Error reading PDS VARS (2)
ERROR: Unlock failed

Team pls help me to alive it again
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Old 12-17-2010, 09:28   #2 (permalink)
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@ KK Mobile,

As can be read from the information you've posted the handset stays in "S Blank" mode.
In most cases it shows that the handset connected via TP, TP is shorted or PCB of the set has some kind of hardware malfunction.
Please check mainboard of the phone.

Best Regards
GSMServer team



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Old 12-17-2010, 09:53   #3 (permalink)
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Test-point is already disconnected (also checked with mutimeter not shorted with gnd )

but unit still detect as "S Blank" mode.

Is there any possiblty to revive it by smart-clip ?
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Old 12-17-2010, 10:54   #4 (permalink)
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@ KK Mobile,

You can try to perform Repair PDS procedure and Full Flash the set via Smart-Clip.
If some error appears, please post log file without serial numbers, here.

Best Regards
GSMServer team



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Old 12-19-2010, 12:17   #5 (permalink)
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Wink Problem solved

@GSM_Support

Thank you very much for your kind response finally unit revived.

Firstly revived from "S blank mode" with third party software when it recognised as "S Blank Neptune LTE" then done via Smart-Clip

Code:
Searching for phone... found S Blank Neptune LTE, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 2.00
Reading flash id... Intel - 28F256L18B
Phone group: A630,E1,E37x,E39x,E55x,L6,U6,V3,V190,V330,V53x,V54x,V55x,V62x,V635,V80
Hardware IMEI: 356392000567942
IMEI OTP status: locked
Security area saved to "PDS for S Blank Neptune LTE 356392000567942 (1).mbk"
Login request... OK
Writing flash section 4 of 4... 100% (9.95 Kb/sec) 
Restarting phone... OK
Searching for phone... found S Blank Neptune LTE
Switching to flash mode... OK
IMEI OTP status: locked
Repair PDS request... OK
Performing PDS repair... OK
Writing flash section 1 of 1... 100% (17 Kb/sec) 
Please write a corresponding Full_flash file to phone to complete repair
Writing section0 done
Writing section1 done
Writing section2 done
Writing section3 done
Writing section4 done
Writing section5 done
Turning phone off...  OK
Flash completed!
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