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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Scout

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Old 06-20-2012, 08:34   #16 (permalink)
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Without a log we can't see what was the original version of the phone.

If you have bricked phone in your hands and want to revive it, you must be a 100 percent sure about it's version. Because flashing the phone with wrong file may cause software brick. That's the behavior of Motorola devices.
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Old 06-20-2012, 19:24   #17 (permalink)
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but not the version showed on the screen .... that was showing the scout!
http://forum.gsmhosting.com/vbb/atta...7&d=1337628802
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Old 12-04-2012, 01:47   #18 (permalink)
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same problem , phone dead , i cant put i boot mode . any solution?
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Old 12-04-2012, 07:52   #19 (permalink)
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maurohial, Most likely that this phone was flashed with the wrong firmware version. Do you have a log? Scout warns you if you trying to downgrade firmware version which is very helpful sometimes.
How is the phone detected in the device manager?
Try pressing Vol- or Vol+ and power on simultaneously.
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Old 12-04-2012, 08:58   #20 (permalink)
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@ maurohial,

Flashing with the correct flash file can not harm set.
One of possible reasons for such issue to appear could be that the phone was flashed with wrong/lower firmware version.
Please post here log file from the flashing operation, it would spread some light at this case.

Best Regards
GSMServer team



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Old 12-06-2012, 11:51   #21 (permalink)
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Hi.

I flashed XT300 with Scout but phone still freezed on Motorola logo.
How to repair?
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Old 12-06-2012, 12:07   #22 (permalink)
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Make hard reset.
Motorola Spice XT300 Hard Reset:
- Take the battery out and insert it again.
- Press and hold letter X key .
- Press power key till you see logo.
- Keep pressing X key till you see white triangle with exclamation mark.
- Press Alt and L key will bring up recovery menu.
- Select wipe data/factory reset by using volume key
- Press enter key to start.
- Last step select Reboot system now.
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Old 12-06-2012, 12:39   #23 (permalink)
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I try many times, but cant enter in recovery menu.
Pressing X key, phone only show Motorola logo.
I can enter in downlod mode, in fast boot menu, but not in recovery.
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Old 12-07-2012, 12:39   #24 (permalink)
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The log was not saved. I only read secundari boot error and thats all. The flash file was this SESLA_U3_01.72.0_USASES01RETBRLA_P022_A050_M016_US ASESRETBRB1B5LA028_secure.sbf.gz

The phone had Personal Argentina.

thx
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