Box update problem or problem with a reseller? - GSM-Forum

zeeber · 12-09-2005, 20:20

here should be a solution in case of box faileur.

plz add

HOW TO REVIVE UR BOX IN CASE OF BAD UPDATE [box failur]

GSMtricks · 12-12-2005, 09:19

Quote:

Originally Posted by zeeber

here should be a solution in case of box faileur.
plz add
HOW TO REVIVE UR BOX IN CASE OF BAD UPDATE [box failur]

This solutions is already written here: http://www.multi-box.net/faq.php

aduel · 12-13-2005, 12:44

i can t register my multi-box please help.i did what you said in Support registering but nothing always error

GSMtricks · 12-13-2005, 13:04

Quote:

Originally Posted by aduel

i can t register my multi-box please help.i did what you said in Support registering but nothing always error

Read my previose answer: http://www.multi-box.net/faq.php
Server is UP - you have a problem with internet connections.

ASHIF · 12-13-2005, 17:05

Incase of your box failure or (card-error) their support has only one answer...
"contact ur reseller"
my box suddenly stopped working .....according to Faq ---- just upgrade your box .......i tried but no success.....
now their support are saying................ "Contact your Reseller"

GSMtricks · 12-13-2005, 17:09

Quote:

Originally Posted by ashifrocker

Incase of your box failure or (card-error) their support has only one answer...
"contact ur reseller"
my box suddenly stopped working .....according to Faq ---- just upgrade your box .......i tried but no success.....
now their support are saying................ "Contact your Reseller"

Offcouse if you have a card error what we can a do? Contact your reseller about the exange.

GSMtricks · 12-13-2005, 17:25

Quote:

Originally Posted by ashifrocker

Incase of your box failure or (card-error) their support has only one answer...
"contact ur reseller"
my box suddenly stopped working .....according to Faq ---- just upgrade your box .......i tried but no success.....
now their support are saying................ "Contact your Reseller"

You can try to check a contact with a card. Maybe bed contact.

aduel · 12-13-2005, 20:33

i don t have problem with internet connection you have problem with your server some times down some times up and i buy this box not for having error but for working with so littel bit help mate

GSMtricks · 12-13-2005, 21:27

Quote:

Originally Posted by aduel

i don t have problem with internet connection you have problem with your server some times down some times up and i buy this box not for having error but for working with so littel bit help mate

server was online all last day - look at my screenshot in other topic and stop please claming there. Server is online and all is good in that time. If you have a problem with your settings it doesnt mean that our server is down.

GSMtricks · 01-05-2006, 14:28

When I try to enter Support area, I receive message - "Login expired". What do I need to do?

Don't worry, Login and Password can live only six months. After this it expires. So the only thing you should do is to send an e-mail to [email protected] with the next information:
- the reason why you write (in the given case - because login expired)
- your current login
After that you will receive approval that your login and pass was prolonged.

ASHIF · 01-10-2006, 13:31

ok after aprox 40 days...my reseller gave me back my multibox and said its ok...
but my multibox condition is still
Ready
Box require update!
No data
Timeout!
No connection with box!
connecting to update server..ok
update ok
========================
Box sn: 01010101 hw ver 1.1
last update on: 25.09.2005:18:13

what should i do.......Mr. Gsmtricks

Abik · 01-10-2006, 15:22

Please, go to FAQ section and read manual why your box require update and what should you do. And for the future - always read FAQ section and support docs if you have some questions.

ASHIF · 01-10-2006, 16:20

Mr. Abik what do u think ..im just posting here to increase my posts only....i have been facing problem for last 2 months...i have upgraded many times my multiboxes...but this time im in vain

GSMtricks · 01-11-2006, 09:28

I cannot solve a problem with your reseller. You have to fix it with him, not with me. If the box is damaged - ask your reseller about exange.

ASHIF · 01-14-2006, 13:41

ok my reseller again return back another box now when i update this box...following msg appear

Connecting to update server.ok
udating box firmware ....ok
Tx APDU Timeout!
No anwer on [SELECT APLICATION] ADPU Frame

12-09-2005, 20:20	#1 (permalink)
zeeber Registered User Join Date: Aug 2004 Location: Hall Road Lhr Age: 43 Posts: 484 Member: 76284 Status: Offline Sonork: 1001625595 Thanks Meter: 24	Box update problem or problem with a reseller? here should be a solution in case of box faileur. plz add HOW TO REVIVE UR BOX IN CASE OF BAD UPDATE [box failur] Last edited by zeeber; 12-09-2005 at 20:33.

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12-13-2005, 12:44	#3 (permalink)
aduel No Life Poster Join Date: Mar 2004 Location: MX-KEY is the BEST NOKIA TOOL Posts: 655 Member: 60081 Status: Offline Thanks Meter: 9	i can t register my multi-box please help.i did what you said in Support registering but nothing always error

12-13-2005, 17:05	#5 (permalink)
ASHIF No Life Poster Join Date: Jan 2002 Location: 24° 51′ 36″ N, 67° Posts: 2,084 Member: 8353 Status: Offline Sonork: 113276 Thanks Meter: 335	Incase of your box failure or (card-error) their support has only one answer... "contact ur reseller" my box suddenly stopped working .....according to Faq ---- just upgrade your box .......i tried but no success..... now their support are saying................ "Contact your Reseller"

12-13-2005, 20:33	#8 (permalink)
aduel No Life Poster Join Date: Mar 2004 Location: MX-KEY is the BEST NOKIA TOOL Posts: 655 Member: 60081 Status: Offline Thanks Meter: 9	i don t have problem with internet connection you have problem with your server some times down some times up and i buy this box not for having error but for working with so littel bit help mate

01-05-2006, 14:28	#10 (permalink)
GSMtricks No Life Poster Join Date: Mar 2001 Age: 44 Posts: 11,016 Member: 3610 Status: Offline Sonork: 100.54638 Thanks Meter: 1,652	When I try to enter Support area, I receive message - "Login expired". What do I need to do? Don't worry, Login and Password can live only six months. After this it expires. So the only thing you should do is to send an e-mail to [email protected] with the next information: - the reason why you write (in the given case - because login expired) - your current login After that you will receive approval that your login and pass was prolonged.

01-10-2006, 13:31	#11 (permalink)
ASHIF No Life Poster Join Date: Jan 2002 Location: 24° 51′ 36″ N, 67° Posts: 2,084 Member: 8353 Status: Offline Sonork: 113276 Thanks Meter: 335	ok after aprox 40 days...my reseller gave me back my multibox and said its ok... but my multibox condition is still Ready Box require update! No data Timeout! No connection with box! connecting to update server..ok update ok ======================== Box sn: 01010101 hw ver 1.1 last update on: 25.09.2005:18:13 what should i do.......Mr. Gsmtricks

01-10-2006, 15:22	#12 (permalink)
Abik Junior Member Join Date: Sep 2005 Age: 38 Posts: 11 Member: 178947 Status: Offline Thanks Meter: 0	Please, go to FAQ section and read manual why your box require update and what should you do. And for the future - always read FAQ section and support docs if you have some questions.

01-10-2006, 16:20	#13 (permalink)
ASHIF No Life Poster Join Date: Jan 2002 Location: 24° 51′ 36″ N, 67° Posts: 2,084 Member: 8353 Status: Offline Sonork: 113276 Thanks Meter: 335	Mr. Abik what do u think ..im just posting here to increase my posts only....i have been facing problem for last 2 months...i have upgraded many times my multiboxes...but this time im in vain

01-11-2006, 09:28	#14 (permalink)
GSMtricks No Life Poster Join Date: Mar 2001 Age: 44 Posts: 11,016 Member: 3610 Status: Offline Sonork: 100.54638 Thanks Meter: 1,652	I cannot solve a problem with your reseller. You have to fix it with him, not with me. If the box is damaged - ask your reseller about exange.

01-14-2006, 13:41	#15 (permalink)
ASHIF No Life Poster Join Date: Jan 2002 Location: 24° 51′ 36″ N, 67° Posts: 2,084 Member: 8353 Status: Offline Sonork: 113276 Thanks Meter: 335	ok my reseller again return back another box now when i update this box...following msg appear Connecting to update server.ok udating box firmware ....ok Tx APDU Timeout! No anwer on [SELECT APLICATION] ADPU Frame