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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Multi-Box TEAM Products > Multi-Box


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Old 02-25-2007, 15:00   #1 (permalink)
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Just Buy Multi BOX.. Need Help...


I want to update my box.. but it show..

Ready...
Connecting to update server...OK
Updating Box Firmware...OK
Tx APDU Timeout!
No anwer on [SELECT APPLICATION] ADPU frame


When try run Nokia_Tool_BB5.exe
its show in setting like this
[i]Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 0000xxxx HW ver:1.0
Last update on: 25.02.2007-16:39
Box FW version: 1.0.22 FW compilation date: 19.12.2006
Box not connected![/b]

when try run user registration v 1.2
its show
Ready...
Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 0000xxxx HW ver:1.0 Last update on: 25.02.2007-16:39
Box FW version: 1.0.22 FW compilation date: 19.12.2006
Communication error! (4)
Timeout!
Cannot read Box ID data!


please advice..
wrong with driver?? or

Please Help Me..

BR

BnC

Last edited by Multi-box TEAM; 02-26-2007 at 10:28.
 
Old 02-25-2007, 15:08   #2 (permalink)
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Probably your smartcard has ejected from the slot. Open your box and re-insert it.

It's located right here:
 
Old 02-25-2007, 15:49   #3 (permalink)
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how about warranty??
lose my waranty for my box?
i just buy...
n want to make update... but show like above..

BR

BnC
 
Old 02-25-2007, 16:48   #4 (permalink)
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Quote:
Originally Posted by bestncheap View Post
how about warranty??
lose my waranty for my box?
i just buy...
n want to make update... but show like above..

BR

BnC
Contact your reseller then
If your resller is OK then will allow to open the box and void the sticker
if not then You will need to ship it back
 
Old 02-26-2007, 05:05   #5 (permalink)
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i have open n show this

Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 0000xxxx HW ver:1.0
Last update on: 26.02.2007-07:03
Box FW version: 1.0.22 FW compilation date: 19.12.2006
Card ID: €
Card SN: 2148794368 Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
================== User Info ===================
Name: JONI
Country: Indonesia
EMail: [email protected]
Phone/ICQ: +6281537558889
Date: 24022007
Box ERROR: 02 00


BR

BnC

Last edited by Multi-box TEAM; 02-26-2007 at 10:26.
 
Old 02-26-2007, 05:08   #6 (permalink)
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update box its show


Ready...
Connecting to update server...OK
Updating Box Firmware...OK
Tx APDU Timeout!
No anwer on [SELECT APPLICATION] ADPU frame


BR

BnC
 
Old 02-26-2007, 10:17   #7 (permalink)
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Contact your reseller to exchange your box.
 
Old 03-16-2007, 16:32   #8 (permalink)
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Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 00000402 HW ver:1.0
Last update on: 19.01.2007-18:10
Box FW version: 1.0.22 FW compilation date: 19.12.2006
Card ID: €
Card SN: 2148xxxxxx Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
================== User Info ===================
Name: xxxxxxxxx
Country: xxxxxxxe
EMail: [email protected]
Phone/ICQ: xxxxxx
Date: 23092006
Box ERROR: 02 00


when i try to update i get this:
Ready...
Connecting to update server...Error!
 
Old 03-16-2007, 16:50   #9 (permalink)
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problem fixed... the smart card was out of the place... i loose garanty but i fix the problem.
 
Old 03-17-2007, 09:58   #10 (permalink)
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Quote:
Originally Posted by Lutfe View Post
problem fixed... the smart card was out of the place... i loose garanty but i fix the problem.
It is ok then. Most important that all is working now.
 
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