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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Multi-Box TEAM Products > Multi-Box

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Old 08-16-2007, 01:51   #1 (permalink)
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URGENT!!!! Box ERROR: 02 01

Yesterday I make update. I had a little problem becouse I lost connection in the middle of update but at the end my box came back to live. Here its log.
14-08-07 8:23pm (-5 GMT)

Ready...
Box require update!
Connecting to update server...OK
Updating Box Firmware...OK
Updating SmartCard Firmware...OK
Updating activation...OK
Updating sevice activation...OK
Please reconnect box to complete update procedure.
Ready...
I disconnect box and reconnected. Then "Search Now", then "Update Box"

Box require update!
Connecting to update server...OK
Updating Box Firmware...OK
Updating SmartCard Firmware...OK
I lost my connection to internet in this moment. Press "Search Now" and box was OK.

Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 000001xx HW ver:1.0
Last update on: 15.08.2007-03:21
Box FW version: 1.0.32 FW compilation date: 07.08.2007
Card ID: m
Card SN: xxxxxxxxxx Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
No user info stored (box not registered)
Box status: OK
Activated Multi-Box services:
- UniversalBox
- PHST
- SNDST
- MXST
- SND/JTAG ST
- DCTST
- TSMST
- ALST
- LGST
- Henrich Pack
But today my box it's giving me another error. This shows when I open Update Tool v2.3

Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net
Box SN: 000001xx HW ver:1.0
Last update on: 15.08.2007-03:21
Box FW version: 1.0.32 FW compilation date: 07.08.2007
Card ID: m
Card SN: xxxxxxxxxx Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
No user info stored (box not registered)
Box ERROR: 02 01
Please what can I do to solve this? Everytime I update my box it died a few hours latter. HELP SUPPORT TEAM!!!!!
 
Old 08-16-2007, 08:28   #2 (permalink)
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Quote:
Originally Posted by arans View Post
Yesterday I make update. I had a little problem becouse I lost connection in the middle of update but at the end my box came back to live. Here its log.
14-08-07 8:23pm (-5 GMT)
Ready...
Box require update!
Connecting to update server...OK
Updating Box Firmware...OK
Updating SmartCard Firmware...OK
Updating activation...OK
Updating sevice activation...OK
Please reconnect box to complete update procedure.
Ready...
I disconnect box and reconnected. Then "Search Now", then "Update Box"


Box require update!

Connecting to update server...OK
Updating Box Firmware...OK
Updating SmartCard Firmware...OK
I lost my connection to internet in this moment. Press "Search Now" and box was OK.


Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net

Box SN: 000001xx HW ver:1.0
Last update on: 15.08.2007-03:21
Box FW version: 1.0.32 FW compilation date: 07.08.2007
Card ID: m
Card SN: xxxxxxxxxx Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
No user info stored (box not registered)
Box status: OK
Activated Multi-Box services:
- UniversalBox
- PHST
- SNDST
- MXST
- SND/JTAG ST
- DCTST
- TSMST
- ALST
- LGST
- Henrich Pack
But today my box it's giving me another error. This shows when I open Update Tool v2.3


Multi-Box - (c)2005 DELOK Research lab. - www.multi-box.net

Box SN: 000001xx HW ver:1.0
Last update on: 15.08.2007-03:21
Box FW version: 1.0.32 FW compilation date: 07.08.2007
Card ID: m
Card SN: xxxxxxxxxx Card FW version: 32.68.69
================ Reseller Info =================
Name: -, -
Web: -
EMail: - Phone/ICQ: -
No user info stored (box not registered)
Box ERROR: 02 01
Please what can I do to solve this? Everytime I update my box it died a few hours latter. HELP SUPPORT TEAM!!!!!
Your ptoblem is that you not make correct steps with update. Software wrote to you that you need press "reset" botton before disconect box. Also after reset you need to close update tool first. Now you need just update box.
 
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