Thomas server login problem post here - Page 134 - GSM-Forum

abdelkader85 · 03-01-2010, 23:13

Hi,

I have this Pkey can't login in any support download...

* pkey id: 9001F896
* location : ALGERIA
* failed in : All server
* web browser : IE-7, firefox, opera

bthscorp · 03-02-2010, 00:09

Quote:

Originally Posted by logesh_ashok

i upgrade my p-key to verson 1.98.65.updating box firmware o.kversion: 30107
01:03:2010 11:14 -> press update firmware... Then restart the softwware!
01:03:2010 11:15 -> updating fw...please wait...
01:03:2010 11:15 -> done!
01:03:2010 11:15 -> jaf version 1.98.65
but now i am unable to log on to support site.
01:03:2010 17:31 -> p-key nokia module version 01.02
01:03:2010 17:31 -> detected jaf interface version: 01.b4, driver version: 40000, library version: 30107
01:03:2010 17:31 -> jaf dct4/bb5 loaders dir: C:\program files\odeon\jaf\flash\
01:03:2010 17:31 -> jaf dct4/bb5 product dir: C:\program files\nokia\phoenix\products\
01:03:2010 17:31 -> jaf usb loaders dir: C:\program files\odeon\jaf\flashusb\
01:03:2010 17:31 -> jaf dct3/dctl loaders dir: C:\program files\odeon\jaf\flash3\
01:03:2010 17:31 -> usb cable driver version: 7.0.2.0
01:03:2010 17:31 -> trying server: Support2.****************...01:03:2010 17:31 -> ok, recvtime: 469
01:03:2010 17:31 -> trying server: Support3.****************...01:03:2010 17:31 -> ok, recvtime: 438
01:03:2010 17:31 -> trying server: Support5.****************...01:03:2010 17:31 -> ok, recvtime: 469
01:03:2010 17:31 -> trying server: Support.****************...01:03:2010 17:31 -> ok, recvtime: 453
01:03:2010 17:31 -> trying server: Support6.****************...01:03:2010 17:31 -> ok, recvtime: 469
01:03:2010 17:31 -> trying server: Support7.****************...01:03:2010 17:31 -> ok, recvtime: 453
01:03:2010 17:31 -> trying server: Support8.****************...01:03:2010 17:31 -> ok, recvtime: 438
01:03:2010 17:31 -> trying server: Support10.****************...01:03:2010 17:31 -> ok, recvtime: 469
01:03:2010 17:31 -> trying server: Support11.****************...01:03:2010 17:31 -> ok, recvtime: 453
01:03:2010 17:31 -> trying server: Support12.****************...01:03:2010 17:31 -> ok, recvtime: 453
01:03:2010 17:31 -> trying server: Support13.****************...01:03:2010 17:31 -> ok, recvtime: 468
01:03:2010 17:31 -> trying server: Support.n-area.com...01:03:2010 17:31 -> ok, recvtime: 329
01:03:2010 17:31 -> trying server: Pkey.6-sec.com...01:03:2010 17:31 -> ok, recvtime: 344
01:03:2010 17:31 -> trying server: www.gsmdata.cn...01:03:2010 17:31 -> ok, recvtime: 47
01:03:2010 17:31 -> trying server: Support.super-key.com...01:03:2010 17:32 -> ok, recvtime: 328
01:03:2010 17:32 -> trying server: Pkey.smartflasher.net...01:03:2010 17:32 -> ok, recvtime: 266
01:03:2010 17:32 -> trying server: Support.java-communication.com...01:03:2010 17:32 -> ok, recvtime: 328
01:03:2010 17:32 -> trying server: Torrent.virtualplace.ro...01:03:2010 17:32 -> ok, recvtime: 484
01:03:2010 17:32 -> p-key dongle not detected. Please insert activated dongle
please help me in this regard. Thankyou.

yes this bug....., fix it jaf coder

edpr_0507 · 03-02-2010, 14:41

can't log-in to support

JAF version 1.98.65
Detected PKEY: 900194E7
P-key nokia module version 01.02
Detected JAF INTERFACE version: 01.B4, Driver version: 40000, Library version: 30107
JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\
JAF DCT4/BB5 PRODUCT DIR: D:\Flashfiles\Products\
JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\
JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\
USB Cable Driver version: 7.1.23.0
Trying server: support2.****************...OK, RecvTime: 360
Trying server: support3.****************...OK, RecvTime: 407
Trying server: support5.****************...OK, RecvTime: 359
Trying server: support.****************...OK, RecvTime: 422
Trying server: support6.****************...OK, RecvTime: 359
Trying server: support7.****************...OK, RecvTime: 344
Trying server: support8.****************...OK, RecvTime: 360
Trying server: support10.****************...OK, RecvTime: 406
Trying server: support11.****************...OK, RecvTime: 406
Trying server: support12.****************...OK, RecvTime: 421
Trying server: support13.****************...OK, RecvTime: 359
Trying server: support.n-area.com...OK, RecvTime: 312
Trying server: pkey.6-sec.com...OK, RecvTime: 297
Trying server: www.gsmdata.cn...Timeout
Trying server: support.super-key.com...OK, RecvTime: 312
Trying server: pkey.smartflasher.net...OK, RecvTime: 218
Trying server: support.java-communication.com...OK, RecvTime: 344
Trying server: torrent.virtualplace.ro...OK, RecvTime: 422
P-KEY dongle not detected. Please insert activated dongle.

mftah · 03-02-2010, 15:17

* pkey id: 9000fe45
* location : morocco

14:18:41.453 [ERROR] Could not connect to server
stp up date et merci

hasmidzul_jojo · 03-03-2010, 05:47

dear jafsupport,

please help me,I cant excess to flash files server...

Code:

JAF version 1.98.65
Detected PKEY: 9000A0AB
P-key nokia module version 01.02
Detected JAF INTERFACE version: 01.B4, Driver version: 40000, Library version: 30107
JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\
JAF DCT4/BB5 PRODUCT DIR: C:\Program Files\Nokia\Phoenix\Products\
JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\
JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\
USB Cable Driver version: 7.0.2.0
P-KEY dongle not detected. Please insert activated dongle.

best regards

bluejack22002 · 03-08-2010, 16:51

HI, yes me too have this problem. please support do something. thanks

Edward C Ayson · 03-10-2010, 13:32

sir thomas,, my pkey is allready dead.. please kindly open the server.. my pkey is thomas is yours..

JAF version 1.98.63
Detected PKEY: 9000838C
Starting Card UPDATE...
...
20:28:44.765 Error: JAF dongle init failed
Starting Card UPDATE...
...
20:28:49.640 Error: JAF dongle init failed
Starting Card UPDATE...
...
20:28:55.703 Error: JAF dongle init failed

i've tried to update but,, always failed.....

eepa · 03-10-2010, 15:36

JAF version 1.98.65
Detected PKEY: 90022B97
P-key nokia module version 01.02
FBUS INTERFACE NOT CONNECTED!

i can't enter on support
help ,me

abdelkader85 · 03-12-2010, 23:51

I have this Pkey can't login in any support download...

* pkey id: 9001F896
* location : algeria
* failed in : All server
* web browser : IE-7, firefox, opera

abcchoier · 03-13-2010, 08:49

I can login into Jaf Customer Care, but when I try to click on Support to go to Raskal server, it open IE but telling me that "Login Failed!
Please check your username and password"
What could be the problem?
Account name: abcchoier
Pkey sn: 9001B388
Customer #: MC0312

Qaisar Mahmood · 03-13-2010, 14:06

JAF version 1.98.65
Detected PKEY:
P-key nokia module version 01.02
Detected JAF INTERFACE version: 01.B4, Driver version: 40000, Library version: 30107
JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\
JAF DCT4/BB5 PRODUCT DIR: C:\Program Files\Nokia\Phoenix\Products\
JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\
JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\
USB Cable Driver version: 7.0.2.0
P-KEY dongle not detected. Please insert activated dongle.

maazi · 03-14-2010, 14:12

can not log on to support area help plz

JAF version 1.98.66 beta1
Detected PKEY: 9000B512
P-key nokia module version 01.02
Detected JAF INTERFACE version: 01.B4, Driver version: 20422, Library version: 30119
JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\
JAF DCT4/BB5 PRODUCT DIR: C:\Program Files\Nokia\Phoenix\Products\
JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\
JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\
USB Cable Driver version: 7.1.23.0
Trying server: support2.****************...OK, RecvTime: 0
Trying server: support3.****************...OK, RecvTime: 125
Trying server: support5.****************...OK, RecvTime: 157
Trying server: support.****************...OK, RecvTime: 156
Trying server: support6.****************...OK, RecvTime: 0
Trying server: support7.****************...OK, RecvTime: 141
Trying server: support8.****************...OK, RecvTime: 156
Trying server: support10.****************...OK, RecvTime: 0
Trying server: support11.****************...OK, RecvTime: 125
Trying server: support12.****************...OK, RecvTime: 125
Trying server: support13.****************...OK, RecvTime: 125
Trying server: support.n-area.com...OK, RecvTime: 47
Trying server: pkey.6-sec.com...OK, RecvTime: 63
Trying server: www.gsmdata.cn...OK, RecvTime: 1516
Trying server: support.super-key.com...OK, RecvTime: 63
Trying server: pkey.smartflasher.net...OK, RecvTime: 94
Trying server: support.java-communication.com...OK, RecvTime: 31
Trying server: torrent.virtualplace.ro...OK, RecvTime: 188
P-KEY dongle not detected. Please insert activated dongle.P-KEY dongle not detected. Please insert activated dongle.

3loosh · 03-14-2010, 22:02

* Pkey ID : 900274b8
* JAF sw : v198.63
* Location : UK
* Failed in : all of them
* Web Browser : google chrome

boogel12 · 03-15-2010, 04:23

hi there i have same problem here with my pkey... cant log in

heres my details
* Pkey ID : 9001B8A0
* JAF sw : v198.64
* Location : Philippines
* Failed in : server 1 to 6
* Web Browser : IE-8,mozilla firefox 3.5

please reset my pkey...thanks

Otasman · 03-15-2010, 07:14

Hi,

I have this Pkey can't login in any support download...

* pkey id: 900005BF
* location : Nigeria
* failed in : All server
* web browser : IE-8, firefox, opera

when i try to login it says: Login Failed!
Please check your username and password

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03-01-2010, 23:13	#1996 (permalink)
abdelkader85 Insane Poster Join Date: Jul 2008 Location: zighoud youcef Posts: 86 Member: 804802 Status: Offline Thanks Meter: 9	Hi, I have this Pkey can't login in any support download... * pkey id: 9001F896 * location : ALGERIA * failed in : All server * web browser : IE-7, firefox, opera

03-02-2010, 14:41	#1998 (permalink)
edpr_0507 Freak Poster Join Date: Jun 2004 Location: Philippines Age: 64 Posts: 207 Member: 69911 Status: Offline Thanks Meter: 69	can't log-in to support JAF version 1.98.65 Detected PKEY: 900194E7 P-key nokia module version 01.02 Detected JAF INTERFACE version: 01.B4, Driver version: 40000, Library version: 30107 JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\ JAF DCT4/BB5 PRODUCT DIR: D:\Flashfiles\Products\ JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\ JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\ USB Cable Driver version: 7.1.23.0 Trying server: support2.**************...OK, RecvTime: 360 Trying server: support3.************...OK, RecvTime: 407 Trying server: support5.************...OK, RecvTime: 359 Trying server: support.************...OK, RecvTime: 422 Trying server: support6.************...OK, RecvTime: 359 Trying server: support7.************...OK, RecvTime: 344 Trying server: support8.************...OK, RecvTime: 360 Trying server: support10.************...OK, RecvTime: 406 Trying server: support11.************...OK, RecvTime: 406 Trying server: support12.************...OK, RecvTime: 421 Trying server: support13.************...OK, RecvTime: 359 Trying server: support.n-area.com...OK, RecvTime: 312 Trying server: pkey.6-sec.com...OK, RecvTime: 297 Trying server: www.gsmdata.cn...Timeout Trying server: support.super-key.com...OK, RecvTime: 312 Trying server: pkey.smartflasher.net...OK, RecvTime: 218 Trying server: support.java-communication.com...OK, RecvTime: 344 Trying server: torrent.virtualplace.ro...OK, RecvTime: 422 P-KEY dongle not detected. Please insert activated dongle.**

03-02-2010, 15:17	#1999 (permalink)
mftah Registered User Join Date: Oct 2005 Age: 47 Posts: 102 Member: 188165 Status: Offline Thanks Meter: 8	* pkey id: 9000fe45 * location : morocco 14:18:41.453 [ERROR] Could not connect to server stp up date et merci

03-08-2010, 16:51	#2001 (permalink)
bluejack22002 Freak Poster Join Date: Apr 2008 Location: Managua, Nicaragua Age: 42 Posts: 339 Member: 741453 Status: Offline Thanks Meter: 43	HI, yes me too have this problem. please support do something. thanks

03-10-2010, 13:32	#2002 (permalink)
Edward C Ayson Junior Member Join Date: Aug 2006 Posts: 22 Member: 332643 Status: Offline Thanks Meter: 0	sir thomas,, my pkey is allready dead.. please kindly open the server.. my pkey is thomas is yours.. JAF version 1.98.63 Detected PKEY: 9000838C Starting Card UPDATE... ... 20:28:44.765 Error: JAF dongle init failed Starting Card UPDATE... ... 20:28:49.640 Error: JAF dongle init failed Starting Card UPDATE... ... 20:28:55.703 Error: JAF dongle init failed i've tried to update but,, always failed.....

03-10-2010, 15:36	#2003 (permalink)
eepa Major Poster Join Date: Nov 2007 Posts: 47 Member: 636998 Status: Offline Thanks Meter: 5	JAF version 1.98.65 Detected PKEY: 90022B97 P-key nokia module version 01.02 FBUS INTERFACE NOT CONNECTED! i can't enter on support help ,me

03-12-2010, 23:51	#2004 (permalink)
abdelkader85 Insane Poster Join Date: Jul 2008 Location: zighoud youcef Posts: 86 Member: 804802 Status: Offline Thanks Meter: 9	I have this Pkey can't login in any support download... * pkey id: 9001F896 * location : algeria * failed in : All server * web browser : IE-7, firefox, opera

03-13-2010, 08:49	#2005 (permalink)
abcchoier No Life Poster Join Date: May 2002 Location: TX Age: 49 Posts: 641 Member: 12427 Status: Offline Thanks Meter: 78	I can login into Jaf Customer Care, but when I try to click on Support to go to Raskal server, it open IE but telling me that "Login Failed! Please check your username and password" What could be the problem? Account name: abcchoier Pkey sn: 9001B388 Customer #: MC0312

03-13-2010, 14:06	#2006 (permalink)
Qaisar Mahmood No Life Poster Join Date: Jan 2006 Location: Pakistan Posts: 15,094 Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934	JAF version 1.98.65 Detected PKEY: P-key nokia module version 01.02 Detected JAF INTERFACE version: 01.B4, Driver version: 40000, Library version: 30107 JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\ JAF DCT4/BB5 PRODUCT DIR: C:\Program Files\Nokia\Phoenix\Products\ JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\ JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\ USB Cable Driver version: 7.0.2.0 P-KEY dongle not detected. Please insert activated dongle.

03-14-2010, 14:12	#2007 (permalink)
maazi No Life Poster Join Date: Jan 2009 Posts: 1,189 Member: 955311 Status: Offline Thanks Meter: 241	can not log on to support area help plz JAF version 1.98.66 beta1 Detected PKEY: 9000B512 P-key nokia module version 01.02 Detected JAF INTERFACE version: 01.B4, Driver version: 20422, Library version: 30119 JAF DCT4/BB5 LOADERS DIR: C:\Program Files\ODEON\JAF\Flash\ JAF DCT4/BB5 PRODUCT DIR: C:\Program Files\Nokia\Phoenix\Products\ JAF USB LOADERS DIR: C:\Program Files\ODEON\JAF\FlashUSB\ JAF DCT3/DCTL LOADERS DIR: C:\Program Files\ODEON\JAF\Flash3\ USB Cable Driver version: 7.1.23.0 Trying server: support2.**************...OK, RecvTime: 0 Trying server: support3.************...OK, RecvTime: 125 Trying server: support5.************...OK, RecvTime: 157 Trying server: support.************...OK, RecvTime: 156 Trying server: support6.************...OK, RecvTime: 0 Trying server: support7.************...OK, RecvTime: 141 Trying server: support8.************...OK, RecvTime: 156 Trying server: support10.************...OK, RecvTime: 0 Trying server: support11.************...OK, RecvTime: 125 Trying server: support12.************...OK, RecvTime: 125 Trying server: support13.**************...OK, RecvTime: 125 Trying server: support.n-area.com...OK, RecvTime: 47 Trying server: pkey.6-sec.com...OK, RecvTime: 63 Trying server: www.gsmdata.cn...OK, RecvTime: 1516 Trying server: support.super-key.com...OK, RecvTime: 63 Trying server: pkey.smartflasher.net...OK, RecvTime: 94 Trying server: support.java-communication.com...OK, RecvTime: 31 Trying server: torrent.virtualplace.ro...OK, RecvTime: 188 P-KEY dongle not detected. Please insert activated dongle.P-KEY dongle not detected. Please insert activated dongle.

03-14-2010, 22:02	#2008 (permalink)
3loosh Junior Member Join Date: Feb 2009 Posts: 11 Member: 977933 Status: Offline Thanks Meter: 0	* Pkey ID : 900274b8 * JAF sw : v198.63 * Location : UK * Failed in : all of them * Web Browser : google chrome

03-15-2010, 04:23	#2009 (permalink)
boogel12 Junior Member Join Date: Apr 2006 Location: phillipines Posts: 21 Member: 255082 Status: Offline Thanks Meter: 0	hi there i have same problem here with my pkey... cant log in heres my details * Pkey ID : 9001B8A0 * JAF sw : v198.64 * Location : Philippines * Failed in : server 1 to 6 * Web Browser : IE-8,mozilla firefox 3.5 please reset my pkey...thanks

03-15-2010, 07:14	#2010 (permalink)
Otasman Junior Member Join Date: Jun 2005 Posts: 5 Member: 155286 Status: Offline Thanks Meter: 0	Hi, I have this Pkey can't login in any support download... * pkey id: 900005BF * location : Nigeria * failed in : All server * web browser : IE-8, firefox, opera when i try to login it says: Login Failed! Please check your username and password