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Old 06-23-2010, 16:29   #1 (permalink)
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Infinity Box: Dongel is blocked error code #31


Hello Infinity Supporter!
I want to update my Infinity box with Dongel Manager, but the Internet connection is interrupted , and my Dongel is Dead, it say´s : Dongel is blocked error code #31. can you help me please!!!

S/N: xxxxxxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]

I sent an email to [email protected] and [email protected]


I need my BOX urgently. please help me.

Last edited by InfinityHelp; 11-26-2016 at 14:09. Reason: new mail
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Old 06-23-2010, 17:50   #2 (permalink)
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Quote:
Originally Posted by SinanElektronik View Post
Hello Infinity Supporter!
I want to update my Infinity box with Dongel Manager, but the Internet connection is interrupted , and my Dongel is Dead, it say´s : Dongel is blocked error code #31. can you help me please!!!

S/N: xxxxxxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]

I sent an email to [email protected] and [email protected]


I need my BOX urgently. please help me.

Brother ....

Download Dongle manager ... And update your Box

Internet Connection Must Needed


Regards
Ram

Last edited by InfinityHelp; 11-26-2016 at 14:09. Reason: new mail
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Old 06-23-2010, 20:03   #3 (permalink)
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Location: uae
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hello!

please send your box serial number and problem description to [email protected]

Last edited by InfinityHelp; 11-26-2016 at 14:10. Reason: new mail
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Old 06-24-2010, 15:33   #4 (permalink)
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thank you very much Infinity Team

box update okey...
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Old 06-24-2010, 15:54   #5 (permalink)
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hello sir add my yahoo id [email protected] Infinity Box: Dongel is blocked error code #31
Hello Infinity Supporter!
I want to update my Infinity box with Dongel Manager, but the Internet connection is interrupted , and my Dongel is Dead, it say´s : Dongel is blocked error code #31. can you help me please!!!

S/N: xxxxxxx, Firmware: 0116.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
If software can not start (or SmartCard data is damaged) contact to [email protected]

I sent an email to [email protected] and [email protected]


I need my BOX urgently. please help me.

Last edited by InfinityHelp; 11-26-2016 at 14:12. Reason: email
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Old 06-24-2010, 21:44   #6 (permalink)
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Join Date: May 2005
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hello!

all such problem must be reported to [email protected]
i answer this email daily

Last edited by InfinityHelp; 11-26-2016 at 14:12. Reason: email
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Old 10-21-2010, 10:04   #7 (permalink)
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same problem here

email sent to >>> [email protected] and [email protected]

wait for an hour...

then try to update again...


PROBLEM SOLVE


thanks to INFINITY TEAM

Best Support

Last edited by InfinityHelp; 11-26-2016 at 14:12. Reason: email
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Old 12-13-2012, 11:30   #8 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
hello!

all such problem must be reported to [email protected]
i answer this email daily
hello i send email 2 time but cant working my cdma tool

Last edited by InfinityHelp; 11-26-2016 at 14:13. Reason: email
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