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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 01-17-2011, 14:09   #1 (permalink)
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Infinity team I need help


Hello Infinity team,I need help my infinity pinfinder can't be detected to infinity always shows this masssage, searching adapter at COM3...
too many retries
can't find adapter
searching adapter at COM1...
too many retries
can't find adapter
searching adapter at COM3...
too many retries
can't find adapter
searching adapter at COM14...
can't open COM14
can't find adapter
searching adapter at COM15...
can't open COM15
can't find adapter
can't open COM15
done

Thanx in adv.
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Old 01-17-2011, 21:19   #2 (permalink)
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hello!

do you use original mirrored cable to connect together box boxes (main & pinfidner)?
do you connect this cable to correct RJ45 ports in both boxes?
all this you can compare with Pinfinder user manual.
there is all pictures available
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Old 01-17-2011, 22:52   #3 (permalink)
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I have been using this pinfinder together with main box almost a year now but suddenly start this problem of failing to detect to comport,Its like pinfinder has a problem because at first start to fail to find pinout then I did not take seriously I use to flash phone with out pinfinder adpter,after that lost to detect on comport.
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Old 01-18-2011, 23:36   #4 (permalink)
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hello!

start from checking mirrored cable between box and pinfinder.
use multimeter to check each wire, probably one is broken
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Old 01-19-2011, 10:21   #5 (permalink)
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I have arleady checked this with multmeter the cable is ok,I think there is something wrong with this pinfinder box esp on ports.
Thinx for your reply Bro.
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