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Old 03-02-2011, 14:42   #1 (permalink)
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K-Touch D780 GSM CDMA on Browser Problem


Hi, Infinity Team

Please help!!!!

I get a chinese phones with label K-Touch D780 GSM CDMA on, with problem " internet browser " when try to press browser phone restarting.
All other function normaly working.

I have try to formated phone with CM v.3.27 phone become DEAD that i tried to reflash with backup flash files, not work due unknown firmware.

I have send backup flash files from before formated to [email protected] directly.

TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.rar - 4shared.com - online file sharing and storage - download

Thanks for ur kind attention and reply.

WBR,
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Old 03-02-2011, 23:11   #2 (permalink)
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Hi,

File downloaded. We need to make some changes in software to make it working with your phone/firmware.

Did you flashed phone with your file already or you just tried to flash it and interrupted process when software say about "new firmware" ?
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Old 03-03-2011, 03:16   #3 (permalink)
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Hi,

Thanks for ur quick reply.

Yes, I have try flash phone with backup files but not success still dead and try 2nd flash not working with DA error!

Waiting ur info n updates.

Thanks so much

WBR,
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Old 03-03-2011, 03:33   #4 (permalink)
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Quote:
Originally Posted by abellcell View Post
Hi,

Thanks for ur quick reply.

Yes, I have try flash phone with backup files but not success still dead and try 2nd flash not working with DA error!

Waiting ur info n updates.

Thanks so much

WBR,
Download latest MModule v3.78 from support area
select model f.e. Fly-SX220 and flash your phone with your backup file.
post here results
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Old 03-03-2011, 06:00   #5 (permalink)
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Hi,

Thanks for ur quick reply.

I was trying as per ur info but still not work, herewith log:

COM10 [VCP0] selected
module v3.78
Device: Fly-SX220
Checking data, wait...
Action: write flash NAND
write: Firmware
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
detect sec ro...
detect custom parameters...
detect project-id...
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
warning: header is empty: probably flash chip completely erased
warning: can not detect header
nfi area detection (0 cores) finished: failed
warning: ffs can not be detected
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
startup code area #1 detection done
code offset: 00000000
===> done
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
startup code area #1 check...
startup code area #1 calculation...
startup code area #1 fixed
number of cores: 3
loading files...
number of areas: 3
done
write...
write core...
error: can not write flash: 0BEA:S_DA_NFB_BOOTLOADER_NOT_EXIST
error: last error: 0BEA:S_DA_NFB_BOOTLOADER_NOT_EXIST
Disconnect...
done
Finished, time used: 1 min 24 sec
Remove/Install battery now !

Please info! how to solve this?

Thanks so much for ut kind attenion.

WBR,
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Old 03-03-2011, 06:14   #6 (permalink)
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Hi,
There is something strange.
Please, try to flash phone with ChineseMiracle and post here operation log.
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Old 03-03-2011, 06:45   #7 (permalink)
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Hi,

same problems, herewith log:

COM10 [VCP0] selected
module v3.27
Device: Autodetect 6228-6253 NAND
Checking data, wait...
Action: write flash NAND
write: Firmware
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
detect sec ro...
detect custom parameters...
detect project-id...
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
warning: header is empty: probably flash chip completely erased
warning: can not detect header
nfi area detection (0 cores) finished: failed
warning: ffs can not be detected
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
startup code area #1 detection done
code offset: 00000000
===> done
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
startup code area #1 check...
rpl file not found: C:\InfinityBox\ChineseMiracle\id.00006228.[TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022.BIN_E0CCAC5D].rpl
rpl file not found: C:\InfinityBox\ChineseMiracle\id.00006228._TBD1700 43_1250_PCB04_GPRS_MT6228_S02.170043_1250_V9022.BI N_E0CCAC5D_.rpl
rpl file not found: C:\InfinityBox\ChineseMiracle\backup_security\id.0 0006228.[TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022.BIN_E0CCAC5D].rpl
rpl file not found: C:\InfinityBox\ChineseMiracle\backup_security\id.0 0006228._TBD170043_1250_PCB04_GPRS_MT6228_S02.1700 43_1250_V9022.BIN_E0CCAC5D_.rpl
====================
warning: unknown firmware: TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022.BIN_E0CCAC5D
Unknown firmware found (v.3.27, database date: 03.03.2011), user action required:
1. download latest software from support area and try again
2. if no still luck follow the next procedure:
- find good working phone with the same firmware:
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022.BIN
- make "Read full flash" operation
- send flash backup files to support: [email protected] or upload files to RapidShare AG, Cham, Switzerland or http://4shared.com
- include in your e-mail full text from phone back label (phone name etc.)
- be little bit patient and wait update
====================
error: startup code area #1 can't be fixed
You can flash phone now but can not finalize it,
in most cases phone CAN NOT power-on.
Do you want to continue anyway ?
number of cores: 3
loading files...
number of areas: 3
done
write...
error: can not write flash: 0BBF:S_DA_RAM_ERROR
error: last error: 0BBF:S_DA_RAM_ERROR
Disconnect...
done
Finished, time used: 1 min 45 sec
Remove/Install battery now !


please info!

WBR,
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Old 03-03-2011, 06:50   #8 (permalink)
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Hi,
it's looks like your phone flash chip completely erased, at least software can not read any correct data from phone.
Did you flashed or erased flash before ?

Also, it may be a result of (partially) damaged or bad soldered flash chip or other hardware problem.
Are you sure that phone has no hardware damage ?
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Old 03-03-2011, 07:42   #9 (permalink)
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Hi,

Yes, phone have erased after flashing with backup files due phone still dead.
And then I tried to flash phone and formated again but not works.

Phone is working well before formated FFS, just BROWSER problem and I am sure flash chip is okay.

Please help! how to solve this problem?

Thanks for ur attention and kind help.


WBR,
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Old 03-04-2011, 02:52   #10 (permalink)
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Hi, Infinity Team

I am still waiting news and solution.

How to solve problem like this?

Thanks som much for ur kind attention


WBR,
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Old 03-04-2011, 12:54   #11 (permalink)
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Hi, InfinitySupport

I tried to flash phone used Flash Tool v. 3.1044 with original files but different version V2744 and project id from backup phone V9022.

Phone live in K-Touch logo only.

And try formated with MModule SX220, CM still same problem and then I tried to flash with backup file used MModule Phone back to dead.

See this log:
COM10 [VCP0] selected
module v3.78
Device: Fly-SX220
Checking data, wait...
Action: write flash NAND
write: Firmware
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
firmware patch (sp-lock #1)...
not required
firmware patch (sp-lock #2)...
not required
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
"format ffs" active
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
ffs offset/size: 02000000/02000000
firmware size: 32Mb
ffs size: 32Mb
detect sec ro...
detect custom parameters...
detect project-id...
project-id: 170027_1246_V2744
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170027_1246_V2744.bin
nfi area detection (3 cores) finished: Ok
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
error: unexpected answer:
startup code area #1 is valid
startup code area #1 detection done
rom info ver: 04
sw version: TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN
project-id: 170027_1246_V2744, 5F3E8D86
code offset: 00000000
ffs offset/size [01]: 02000000/02000000
rom info structure: [protected] type (04), 1 record(s)
TCL-ID is absent
===> done
====================
New firmware found (v.3.78, database date: 03.03.2011):
TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN

This firmware is missing in support area. If this phone is good and working:

- download latest software from support area and try again, probably this firmware already supported in latest software
- make "Read full flash" operation
- send flash backup files to support: [email protected] or upload files to RapidShare AG, Cham, Switzerland or 4shared.com - free file sharing and storage
- include in your e-mail full text from phone back label (phone name etc.)
====================
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
startup code area #1 check...
startup code area #1 calculation...
startup code area #1 fixed
number of cores: 3
loading files...
number of areas: 3
done
write...
write core...


Please help! and did you have bootloader version V9022.


Thanks for attention n reply

WBR,
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Old 03-04-2011, 12:59   #12 (permalink)
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Quote:
Originally Posted by abellcell View Post
Hi, InfinitySupport

I tried to flash phone used Flash Tool v. 3.1044 with original files but different version V2744 and project id from backup phone V9022.

Phone live in K-Touch logo only.

And try formated with MModule SX220, CM still same problem and then I tried to flash with backup file used MModule Phone back to dead.

See this log:
COM10 [VCP0] selected
module v3.78
Device: Fly-SX220
Checking data, wait...
Action: write flash NAND
write: Firmware
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
firmware patch (sp-lock #1)...
not required
firmware patch (sp-lock #2)...
not required
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
"format ffs" active
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
ffs offset/size: 02000000/02000000
firmware size: 32Mb
ffs size: 32Mb
detect sec ro...
detect custom parameters...
detect project-id...
project-id: 170027_1246_V2744
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170027_1246_V2744.bin
nfi area detection (3 cores) finished: Ok
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
error: unexpected answer:
startup code area #1 is valid
startup code area #1 detection done
rom info ver: 04
sw version: TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN
project-id: 170027_1246_V2744, 5F3E8D86
code offset: 00000000
ffs offset/size [01]: 02000000/02000000
rom info structure: [protected] type (04), 1 record(s)
TCL-ID is absent
===> done
====================
New firmware found (v.3.78, database date: 03.03.2011):
TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN

This firmware is missing in support area. If this phone is good and working:

- download latest software from support area and try again, probably this firmware already supported in latest software
- make "Read full flash" operation
- send flash backup files to support: [email protected] or upload files to RapidShare AG, Cham, Switzerland or 4shared.com - free file sharing and storage
- include in your e-mail full text from phone back label (phone name etc.)
====================
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
startup code area #1 check...
startup code area #1 calculation...
startup code area #1 fixed
number of cores: 3
loading files...
number of areas: 3
done
write...
write core...


Please help! and did you have bootloader version V9022.


Thanks for attention n reply

WBR,
After the phone became alive have you tried with format ffs complete mode? If no then have a try.

Wr.
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Old 03-04-2011, 13:17   #13 (permalink)
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Hi,

Flash with Fly SX220 log:

COM10 [VCP0] selected
module v3.78
Device: Fly-SX220
Checking data, wait...
Action: write flash NAND
write: Firmware
TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_1250_V 9022__firmware_20110301-205640.B4M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
firmware patch (sp-lock #1)...
not required
firmware patch (sp-lock #2)...
not required
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
"format ffs" active
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
ffs offset/size: 02000000/02000000
firmware size: 32Mb
ffs size: 32Mb
detect sec ro...
detect custom parameters...
detect project-id...
project-id: 170027_1246_V2744
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170027_1246_V2744.bin
nfi area detection (3 cores) finished: Ok
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
number of areas/bytes to read: 1:00020000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
error: unexpected answer:
startup code area #1 is valid
startup code area #1 detection done
rom info ver: 04
sw version: TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN
project-id: 170027_1246_V2744, 5F3E8D86
code offset: 00000000
ffs offset/size [01]: 02000000/02000000
rom info structure: [protected] type (04), 1 record(s)
TCL-ID is absent
===> done
====================
New firmware found (v.3.78, database date: 03.03.2011):
TBD170027_1246_PCB04_GPRS_MT6228_S02.170027_1246_V 2744.BIN

This firmware is missing in support area. If this phone is good and working:

- download latest software from support area and try again, probably this firmware already supported in latest software
- make "Read full flash" operation
- send flash backup files to support: [email protected] or upload files to RapidShare AG, Cham, Switzerland or 4shared.com - free file sharing and storage
- include in your e-mail full text from phone back label (phone name etc.)
====================
nfi area detection...
external bootloader is not present
bootloader version: BOOTLOADER_170043_1250_V9022.bin
nfi area detection (3 cores) finished: Ok
startup code area #1 check...
startup code area #1 calculation...
startup code area #1 fixed
number of cores: 3
loading files...
number of areas: 3
done
write...
write core...
error: can not write flash: 0FA9:S_FT_DOWNLOAD_CHKSUM_MISMATCH
error: last error: 0FA9:S_FT_DOWNLOAD_CHKSUM_MISMATCH
Disconnect...
done
file saved: C:\InfinityBox\MModule\backup_security\Fly-SX220_TBD170043_1250_PCB04_GPRS_MT6228_S02.170043_ 1250_V9022__system_log_20110304-191443.B4X.bin
Finished, time used: 33 min 45 sec
Remove/Install battery now !
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Old 03-04-2011, 13:18   #14 (permalink)
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Hi,

Format with Complete mode:

COM10 [VCP0] selected
module v3.78
Device: Fly-SX220
Checking data, wait...
Action: reset settings ("format ffs") NAND
interface: BROM_DLL_v3.1016.00
Connect...
Phone should be Switched OFF !
Press and HOLD Power button now !
Connecting...
Booting...
Release Power button now !
bootcode current/expected: 3.2/3.2
CPU: 6228:8A02:8A02
status: FF
bbchip bl ver: FE
NOR flash chip: not installed
NAND flash id[0043]: 0098:00F000800095 [TOSHIBA] TC58NWM9S3B
chip size: 64Mb
page/spare size: 0800/0040
pages per block: 0040
bits i/o: 08
address cycles: 04
internal RAM size: 00020000
external RAM: S_DA_RAM_ERROR
done
Set baudrate (115200)...
done
ram test...
testing...
ram test passed
===> detect existing firmware structure...
detect ffs...
detect sec ro...
detect custom parameters...
detect project-id...
detect NAND info...
number of areas/bytes to read: 1:00080000
reading (HW_STORAGE_NAND NUTL_READ_PAGE_ONLY)...
nfi area detection...
warning: core offset is not detected
nfi area detection (0 cores) finished: failed
warning: ffs can not be detected
TCL-ID detection...
TCL-ID detection done
startup code area #1 detection...
startup code area #1 detection done
code offset: 00000000
===> done
warning: can not format: HW_STORAGE_NOR is not present
Format...
error: can not format: 0BFA:S_DA_HANDSET_FAT_INFO_NOT_FOUND
Format...
error: can not format: 0BFA:S_DA_HANDSET_FAT_INFO_NOT_FOUND
error: last error: 0BFA:S_DA_HANDSET_FAT_INFO_NOT_FOUND
Disconnect...
done
Finished, time used: 1 min 22 sec
Remove/Install battery now !
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Old 03-04-2011, 23:07   #15 (permalink)
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Quote:
Originally Posted by abellcell View Post
....
error: can not write flash: 0FA9:S_FT_DOWNLOAD_CHKSUM_MISMATCH
error: last error: 0FA9:S_FT_DOWNLOAD_CHKSUM_MISMATCH
...
Hello,
According to this information I think that phone may have hardware problems (f.e. partially damaged or bad soldered flash chip).
Yes, I understand that before phone had problem with wap only, but that fault may be a result of hw damage too.
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