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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BB5BOX Products > BB5BOX

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Old 02-15-2008, 11:22   #1 (permalink)
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why is this happend?


check this log

------ Operation: READ PHONE INFO Date: 15-02-2008 Time: 11:24:39 -------

Connecting to BB5 Box ...
Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-170
Version: V_2.26.01_04-07-06_RM-170_(c)_Nokia
.
IMEI: 351***xx
SP LOCK status:
Config Key: 2261000000000000
Block 1: CLOSED Type 5 Data: 22610F
Block 2: CLOSED Type 5 Data: 22610F
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Checking if model/version is supported for unlock ...
This model/version IS SUPPORTED for unlock.


------ Operation: READ PM 308 Date: 15-02-2008 Time: 11:24:49 -------

Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-170
Version: V_2.26.01_04-07-06_RM-170_(c)_Nokia.
IMEI: 351***
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Reading PM Field 308 Subfield 1 with length 8192 bytes
Saving to file: RM-170_351***_Locked_Keycnt_0_Fbuscnt_0__V_2.26.01_04-07-06_RM-170_(c)_Nokia.__15_02_2008__11_25_02.bin
Connecting to BB5 Box ...
Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-170
Version: V_2.26.01_04-07-06_RM-170_(c)_Nokia.
IMEI: 351***
SP LOCK status:
Config Key: 2261000000000000
Block 1: CLOSED Type 5 Data: 22610F
Block 2: CLOSED Type 5 Data: 22610F
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Create autobackup of PM 308
Reading PM Field 308 Subfield 1 with length 8192 bytes
Saving autobackup to file: RM-170_351***xx_Locked_Keycnt_0_Fbuscnt_0__V_2.26.01_ 04-07-06_RM-170_(c)_Nokia..bin
Checking if model/version is supported for unlock ...
Please connect testpoints
Testpoints connected OK
Keep Testpoints connected until unlock finish!
Unlocking phone ...
Try unlocking using keyboard codes ...
Try number (Keyboard): 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Keyboard): 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Keyboard): 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock using keyboard codes fail.
Try unlocking using cable codes ...
Try number (Cable): 1
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 2
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 3
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 4
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 5
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 6
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 7
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 8
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 9
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Try number (Cable): 10
Sending SP code: #pw+012345678901234+7#
Response byte: 08
Unlock using cable codes fail.
Reading again SP Locks ...
SP LOCK status:
Config Key: 2261000000000000
Block 1: CLOSED Type 5 Data: 22610F
Block 2: CLOSED Type 5 Data: 22610F
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 10 wrong tries from max. 10 tries
Unlock fail. Please try again.


------ Operation: WRITE PM 308 Date: 15-02-2008 Time: 11:41:11 -------

Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-170
Version: V_2.26.01_04-07-06_RM-170_(c)_Nokia.
IMEI: 351***xx
Keyboard wrong codes counter: 3 wrong tries from max. 3 tries
Cable wrong codes counter: 10 wrong tries from max. 10 tries
Writting PM Field 308 Subfield 1 with length 8192 bytes
Reset phone ...
PM Field 308 Subfield 1 written OK


------ Operation: READ PHONE INFO Date: 15-02-2008 Time: 11:41:29 -------

Connecting to BB5 Box ...
Searching for phone ...
Phone found on FBUS interface
Reading phone info ...
Type: RM-170
Version: V_2.26.01_04-07-06_RM-170_(c)_Nokia.

IMEI: 351******
SP LOCK status:
Config Key: 2261000000000000
Block 1: CLOSED Type 5 Data: 22610F
Block 2: CLOSED Type 5 Data: 22610F
Keyboard wrong codes counter: 0 wrong tries from max. 3 tries
Cable wrong codes counter: 0 wrong tries from max. 10 tries
Checking if model/version is supported for unlock ...
Model/version NOT supported for unlock. Please upgrade or downgrade!
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Old 02-15-2008, 11:26   #2 (permalink)
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Quote:
Model/version NOT supported for unlock. Please upgrade or downgrade!
Do as SW says Make Downgrade or Upgrade to Supported FW version.
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Old 02-15-2008, 11:44   #3 (permalink)
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but first time software version supported, second time software not supported, and is the same phone....

info
phone supported
unlock
unlock failed
write pm308
info
phone not supported
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Old 02-15-2008, 12:05   #4 (permalink)
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Make sure you select chip type properly, I think you selected wrong chip type on first read, not all chip types and versions can be done, some chip types can be done with newer versions and some cannot be done with new versions.

Check this, and if not the case, then check points on PCB etc, clean down with brush and fluid - Usually solves my problems.

br,
Danny.
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Old 02-15-2008, 12:07   #5 (permalink)
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select chip type....then downgrade or upgrade to version supported
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Old 02-15-2008, 12:12   #6 (permalink)
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Quote:
Originally Posted by ify_mob View Post
Make sure you select chip type properly, I think you selected wrong chip type on first read, not all chip types and versions can be done, some chip types can be done with newer versions and some cannot be done with new versions.

Check this, and if not the case, then check points on PCB etc, clean down with brush and fluid - Usually solves my problems.

br,
Danny.


no chip seloction for this model
E50 RM-170

please read my first post again
is the log of one single phone
first unlock attempt say phone supported, unlock failed
then write pm308 backup and tried again to unlock
and box say pnone not supported
why?
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Old 02-15-2008, 12:35   #7 (permalink)
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reconnect box then run again the software.

it happens to me many times
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Old 02-15-2008, 15:07   #8 (permalink)
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@decebal:

You have some problems with your box. Mainly this happens if:
1. Your box have USB communication problems with PC (check your USB cable, HUB port - if used, your PC USB port power, other FTDI drivers installed on your PC, ...)
2. Smartcard inside box have dirty contacts. Open your box and move/clean smartcard and smartcard connector contacts.
3. Your box firmware is not written correctly, try to make update firmware again
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Old 02-15-2008, 16:27   #9 (permalink)
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Quote:
Originally Posted by BB5box.org View Post
@decebal:

You have some problems with your box. Mainly this happens if:
1. Your box have USB communication problems with PC (check your USB cable, HUB port - if used, your PC USB port power, other FTDI drivers installed on your PC, ...)
2. Smartcard inside box have dirty contacts. Open your box and move/clean smartcard and smartcard connector contacts.
3. Your box firmware is not written correctly, try to make update firmware again

thank you for reply
i will do all things you indicated
usb power too low is probably my problem here
i made the unlock using another tool(customer was not pacient) so i can't tell wich problem i had, if i face the problem again i will inform you
i hope that it won't be the case
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