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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 03-03-2010, 10:13   #1 (permalink)
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alcatel ot 800 code generated does not unlock[ANSWERED]


13:16:55 > MODEL: OT800
13:16:55 > IMEI: 351544034421745
13:16:55 > PROVIDER: TWGB1
13:16:55 > NCK: 0967476275
13:16:55 > SPCK: 2561837999

i get nck 1st and enter code , this code is accepted but then sp code is required , once entered , i get message telling me that nck code is incorredt and to contact service provider , i have been decucted a credit for this calculation , any ideas ,
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Old 03-03-2010, 10:28   #2 (permalink)
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Bug in spck
coreect this from server
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Old 03-03-2010, 11:40   #3 (permalink)
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When Phone Ask Enter Spck Enter There Nck Code Post Here Result
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Old 03-03-2010, 15:23   #4 (permalink)
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Perform a full reset and the enter code to your phone and then enter unlock code your phone will be unlocked

Br,
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Old 03-04-2010, 13:56   #5 (permalink)
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Quote:
Originally Posted by arcos.teami View Post
Bug in spck
coreect this from server


you were correct there is a bug in server the code for net was correct 0967476275 but this spck code finalised the unlock , thank you for your help arcos.teami :-) oh the other methods didnt work
SPCK: 0427347165
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Old 03-05-2010, 13:04   #6 (permalink)
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how do we know what provider to use i have ot-800 on uk tesco please can you help br
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Old 03-05-2010, 15:39   #7 (permalink)
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Check the provider on the label of the phone where the imie is printed



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Old 03-05-2010, 18:09   #8 (permalink)
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thanks bro i can be so dumb when im trying to be clever br
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Old 03-18-2010, 12:02   #9 (permalink)
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Quote:
Originally Posted by arcos.teami View Post
Bug in spck
coreect this from server

hi i have tried to resolve an issue with another ot-800 which has give me incorrect spck , can you help me out again


13:56:18 > IMEI: 351544035021973
13:56:18 > PROVIDER: TWGB1
13:56:18 > NCK: 3562943292
13:56:18 > SPCK: 2205942493


cheers phil
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Old 03-29-2010, 12:44   #10 (permalink)
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reset

how to perform full reset 0t800 any idea
Quote:
Originally Posted by tito millo View Post
Perform a full reset and the enter code to your phone and then enter unlock code your phone will be unlocked

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Tito Millo
Micro-Box Team
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Old 03-29-2010, 18:18   #11 (permalink)
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Press *+#+power and ok to format

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Old 03-31-2010, 14:03   #12 (permalink)
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Quote:
Originally Posted by Philscouse View Post
hi i have tried to resolve an issue with another ot-800 which has give me incorrect spck , can you help me out again


13:56:18 > IMEI: 351544035021973
13:56:18 > PROVIDER: TWGB1
13:56:18 > NCK: 3562943292
13:56:18 > SPCK: 2205942493


cheers phil
Same problem here

Incorrect spck code

12:45:41 > MODEL: OT800
12:45:41 > IMEI: 351544031257209
12:45:41 > PROVIDER: TWGB1
12:45:41 > NCK: 2219604139
12:45:41 > SPCK: 4006189965

Any solution to this yet?
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Old 03-31-2010, 16:26   #13 (permalink)
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Its a problem that will be corrected on next update

Br,
Tito Millo
Micro-Box Team
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Old 03-31-2010, 21:22   #14 (permalink)
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Quote:
Originally Posted by smp_comms View Post
Same problem here

Incorrect spck code

12:45:41 > MODEL: OT800
12:45:41 > IMEI: 351544031257209
12:45:41 > PROVIDER: TWGB1
12:45:41 > NCK: 2219604139
12:45:41 > SPCK: 4006189965

Any solution to this yet?
here are correct codes :

NCK : 2219604139
SPCK : 0830595502
NSCK : 4006189965

WBR
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Old 04-01-2010, 17:29   #15 (permalink)
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16:12:18 > MODEL: OT800
16:12:18 > IMEI: 351544030978557
16:12:18 > PROVIDER: TWGB1
16:12:18 > NCK: 1699225322
16:12:18 > SPCK: 4260506943


SPCK code error
credits deducted from my account


please help
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