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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 03-08-2010, 16:01   #1 (permalink)
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BB 9500 storm unlock problem[ANSWERED]


hi to all i have a BB 9500 storm for unlock but get this error
16:57:26 > VERSION MICRO-BOX A.I.O. V1.0.3.0
16:57:26 > BLACKBERRY 9500 STORM READ CODES: START!
16:57:26 > CONNECTING TO SERVER: OK!
16:57:27 > ASKING SERVER FOR ACCESS: ACCEPTED!
16:57:27 > CHECKING HTC_BB ACTIVATION: OK!
16:57:27 > HTC_BB: ACTIVATED
16:59:53 > SEARCHING FOR PHONE: TIMEOUT!
16:59:53 > BLACKBERRY 9500 STORM READ CODES: END!

can someone help me pls
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Old 03-08-2010, 16:08   #2 (permalink)
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Make sure your PC is detecting the phone with Desktop Manager, if phones has lock code you must disable it.

Br,
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Micro-Box Team
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Old 03-08-2010, 16:39   #3 (permalink)
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hi

1 yes the windows detect the phone
2 yes the phone has a phone cod
i ll try and post the result
ty
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Old 03-08-2010, 16:57   #4 (permalink)
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ok

it s ok ty sir here is the log
7:54:03 > VERSION MICRO-BOX A.I.O. V1.0.3.0
17:54:03 > BLACKBERRY 9500 STORM READ CODES: START!
17:54:04 > CONNECTING TO SERVER: OK!
17:54:05 > ASKING SERVER FOR ACCESS: ACCEPTED!
17:54:05 > CHECKING HTC_BB ACTIVATION: OK!
17:54:05 > HTC_BB: ACTIVATED
17:54:50 > SEARCHING FOR PHONE: OK!
17:54:50 > READING IMEI: OK!
17:54:51 > READING SECURITY DATA: OK!
17:54:51 > IMEI: 359484
17:54:51 > SIMLOCK: MEP-06813-002
17:54:51 > CONNECTING TO SERVER: OK!
17:54:52 > ASKING SERVER FOR ACCESS: ACCEPTED!
17:54:52 > SENDING PHONE DATA TO SERVER: OK!
17:54:57 > CALCULATING [BY SERVER] PLEASE WAIT: OK!
17:54:57 > IMEI: 359484
17:54:57 > SIMLOCK: MEP-06813-002
17:54:57 > NCK CODE: 5244735263186358 (MEP2)
17:54:57 > SIM CODE: 2116422292867228 (MEP1)
17:54:57 > SUBS CODE: 6796528017460056 (MEP3)
17:54:57 > CP CODE: 2577824330800943 (MEP5)
17:54:57 > SP CODE: 8471709991916948 (MEP4)
17:54:57 > BLACKBERRY 9500 STORM READ CODES: END!
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Old 03-08-2010, 17:12   #5 (permalink)
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Thanks for report your success remember always if your phone has lock code you must disable it in order to unlock it

Br,
Tito Millo
Micro-Box Team
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