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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)


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Old 05-10-2012, 10:45   #1 (permalink)
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Box not working after "Box Update" [Solved]


Hi,
i downloaded last version of microbox MicroBoxALLinONE V2.0.9.3 CR FINAL.
my box was working well and so on.
i wanted to update the box too and i clicked button "UPDATE BOX" (in Support and settings" section)
Here is log:
11:13:37 > READ BOX INFO: START!
11:13:39 > SEARCHING FOR MICRO-BOX: FOUND!
11:13:40 > READING MICRO-BOX SN: OK!
11:13:40 > READING MICRO-BOX VERSIONS: OK!
11:13:40 > MICRO-BOX SN: B57D96DFE4F8E108
11:13:40 > MICRO-BOX FW: 70
11:13:40 > BOOT VERSION: 50
11:13:40 > ALCATEL: NOT ACTIVATED!
11:13:40 > BLACKBERRY: NOT ACTIVATED!
11:13:40 > HTC: NOT ACTIVATED!
11:13:40 > LG: NOT ACTIVATED!
11:13:40 > SAGEM: NOT ACTIVATED!
11:13:40 > READ BOX INFO: END!
11:14:27 > READ BOX INFO: START!
11:14:29 > SEARCHING FOR MICRO-BOX: FOUND!
11:14:29 > READING MICRO-BOX SN: OK!
11:14:29 > READING MICRO-BOX VERSIONS: OK!
11:14:29 > MICRO-BOX SN: B57D96DFE4F8E108
11:14:29 > MICRO-BOX FW: 70
11:14:29 > BOOT VERSION: 50
11:14:29 > READ BOX INFO: END!
11:14:29 > UPDATE BOX: START!
11:14:29 > CHECKING SERVER 1: OK!
11:14:30 > CONNECTING TO SERVER: OK!
11:14:30 > ASKING SERVER FOR ACCESS: ACCEPTED!
11:14:31 > GETTING DATA FROM SERVER: OK!
11:14:31 > FLASHING APP: START!
11:14:32 > RESETING MICRO-BOX: OK!
11:14:42 > FLASHING: ERROR!
11:14:42 > FLASHING APP: END!
11:14:42 > DISCONNECTING FROM SERVER: OK!
11:14:47 > UPDATE BOX: END!
11:14:47 > READ BOX INFO: START!
11:15:29 > SEARCHING FOR MICRO-BOX: NOT FOUND!
11:15:48 > RESETING MICRO-BOX: OK!
11:15:59 > SEARCHING FOR MICRO-BOX: NOT FOUND!
11:15:59 > READ BOX INFO: END!
11:16:00 > BOX DISCONNECTED: ERROR!
11:16:20 > CONNECT TO BOX: START!
11:16:32 > SEARCHING FOR MICRO-BOX: NOT FOUND!
11:17:08 > CONNECT TO BOX: END!
11:17:09 > BOX DISCONNECTED: ERROR!

After that my box is no longer detected !!!
i tried changing usb port : win7 32b shows "Unknown device" and this one doesn'it appear in "Device Manager"

Help
What should i do ?
Regards
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Old 05-10-2012, 12:22   #2 (permalink)
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Have you made Micro-Box Hardware modification correctly ?
Also try update with a lower version of Micro-Box AIO.

WBR,
gsm9l
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Old 05-10-2012, 14:36   #3 (permalink)
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Quote:
Originally Posted by gsm9l View Post
Have you made Micro-Box Hardware modification correctly ?
Also try update with a lower version of Micro-Box AIO.

WBR,
gsm9l
I have just installed last version and clicked "Update Box".
I have just tried on WinXP : drivers installed, box is recognized by os, but it doesn't appear in "Device Manager" so the box is still "not found" by softwares MicroBoxALLinONE and Updater.
Did i miss to do something ?
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Old 05-10-2012, 14:44   #4 (permalink)
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contact me on sonork for a team viewer sesion. Sonork: 100.1575777

WBR,
gsm9l
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Old 05-10-2012, 16:13   #5 (permalink)
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Thank you very much.
Excellent support +++
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Old 07-19-2013, 09:08   #6 (permalink)
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i have the same problem..please help me
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Old 07-19-2013, 09:26   #7 (permalink)
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10:15:08 > box disconnected: Error!
10:15:14 > connect to box: Start!
10:15:49 > reseting box: Error 1001!
10:15:51 > reseting box: Ok!
10:15:54 > searching for box: Found micro-box!
10:15:54 > reading micro-box sn: Ok!
10:15:54 > reading micro-box versions: Ok!
10:15:54 > reading activations from box: Ok!
10:15:54 > micro-box sn: 80934c52d157ead0
10:15:54 > micro-box fw: 75
10:15:54 > boot version: 50
10:15:54 > alcatel: Not activated!
10:15:54 > blackberry: Not activated!
10:15:54 > htc: Not activated!
10:15:54 > lg: Activated!
10:15:54 > sagem: Not activated!
10:15:54 > support valid: Until 3/2/2016
10:15:54 > connect to box: End!
10:16:17 > box disconnected: Error!
10:16:22 > read box info: Start!
10:16:24 > searching for box: Found micro-box!
10:16:49 > reading micro-box sn: Error!
10:17:47 > reseting box: Error 1001!
10:17:48 > reseting box:
10:17:52 > read box info: End!
10:17:54 > reseting box: Ok!
10:18:06 > searching for box: Not found!
10:18:06 > box disconnected: Error!
10:18:16 > connect to box: Start!
10:18:44 > reseting box: Ok!
10:18:56 > searching for box: Not found!
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Old 07-23-2013, 15:57   #8 (permalink)
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http://forum.gsmhosting.com/vbb/f447...dback-1691147/

Known bugs are fixed.

WBR,
gsm9l
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