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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)


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Old 11-28-2009, 13:06   #1 (permalink)
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cant unlock phones through com cable


Hello

I have tried to unlock few phones like ke850 and kc550 which require com cable but it doesnt seem to detect the phone. When it says to hold the power button i press the power button and the phone turns on. But microbox software gives timeout error after sometime.

I have tried 2 different com cables ke500 and kg800. Is there any driver I need to install or there might be something wrong with my box???

NB: It works fine for phones like ku990 which reuires usb cable.
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Old 11-28-2009, 16:07   #2 (permalink)
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For KE850= use rj45 kg800 cable
kc550 = use LG KE 500 cable
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Old 11-29-2009, 11:53   #3 (permalink)
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Thanks but thats what I did... When it didnt work then I swaped the cables I thought it might work.... I tried KP500 as well and its same problem
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Old 11-29-2009, 12:27   #4 (permalink)
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your cable work 100% also verify your phone connector for this 2 model no one have problem to unlock them
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