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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 02-22-2010, 20:21   #1 (permalink)
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help 9500 storm[ANSWERED]


hello

why icant unlock this blackberry it can find the phone other blackeberrys no problem and this storm i cant disabled the securuty

helpme
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Old 02-22-2010, 20:27   #2 (permalink)
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20:23:18 > blackberry 9500 storm read codes: Start!
20:23:29 > connecting to server: Ok!
20:23:44 > asking server for access: Accepted!
20:23:49 > checking htc_bb activation: Ok!
20:23:49 > htc_bb: Activated
20:25:45 > searching for phone: Stopped!
20:25:49 > blackberry 9500 storm read codes: End!
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Old 02-22-2010, 23:56   #3 (permalink)
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You must disable policy IT and remove user lock in order to unlock your phone with Micro-Box

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Tito Millo
Micro-Box Team
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Old 02-23-2010, 12:42   #4 (permalink)
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I cant remove user lock at this phone i tried everything and how to diable it
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Old 02-23-2010, 12:46   #5 (permalink)
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in menu i go to password i cant touch the disable button only te cange password button
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Old 02-23-2010, 13:01   #6 (permalink)
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HI,

Step 1
Ensure the Blackberry Desktop Manager is installed using Blackberry Internet Service, and not Blackberry Enterprise Server. If you are unsure, it would probably be a good idea to uninstall the Desktop Manager and start again.
If you don't have the CD that came with your Blackberry, the Software can be downloaded here. BlackBerry Software Site

Step 2
Download the file policy.bin http://webpages.charter.net/john.cla...icy/policy.bin
and save it in your Blackberry installation directory (C:\Program Files\Research In Motion\BlackBerry).

Step 3
Wipe your Blackberry, creating a backup if necessary. Select Options/Security/Wipe on the Device.
If this option is unavailable, you may have to install the latest software on your Blackberry. You need to Download and install the latest Desktop Manger Software, then the latest Handheld Software. Connect your device, open the Desktop Manager, select Application Loader, and follow the prompts.

Step 4
Close the Desktop Manager if it is open.

Step 5
From the Windows Start Menu select Run..., and at the prompt type regedit. In the tree on the left hand side, navigate to:
HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager
Right-Click the Policy Manager Folder and select New/String Value. Name the value Path. Now, Double-Click the Path Subkey and set Value Data to:
C:\Program Files\Research In Motion\BlackBerry\policy.bin

Step 6
Open the Desktop Manager.

Step 7
Connect the Device. now go to security tab you should see enable and disable password option added
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Old 02-23-2010, 13:15   #7 (permalink)
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The link is not working
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Old 02-23-2010, 13:25   #8 (permalink)
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Here ,
http://rapidshare.com/files/29605735/policy.bin
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Old 02-23-2010, 13:38   #9 (permalink)
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it is difficult to do this is another method
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Old 02-23-2010, 13:54   #10 (permalink)
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Quote:
Originally Posted by shubox112 View Post
it is difficult to do this is another method
For easy way you can search in google if you will find any salutation post here . right ?
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Old 02-23-2010, 16:09   #11 (permalink)
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Thats you have to do to remove Policy IT otherwise you cant unlock your phone, you can make a google search about remove policy IT sont be lazy

Br,
Tito Millo
Micro-Box Team
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