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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)
Reload this Page Help required from MB Team[ANSWERED & SOLVED]
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Old 01-22-2010, 17:25   #1 (permalink)
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Help required from MB Team[ANSWERED & SOLVED]

I still cant access support forum or update via AIO.
Could one of the team help me with that please?
This is the log for updating:

17:17:06 > GET CREDIT/ACTIVATION: START!
17:17:07 > CONNECTING TO SERVER: OK!
17:17:08 > ASKING SERVER FOR ACCESS: ACCEPTED!
17:17:08 > CHECKING HTC ACTIVATION: OK!
17:17:08 > HTC: NOT ACTIVATED
17:17:09 > CHECKING LG ACTIVATION: OK!
17:17:09 > LG: ACTIVATED
17:17:10 > CHECKING SAGEM ACTIVATION: OK!
17:17:10 > SAGEM: NOT ACTIVATED
17:17:10 > GETTING CREDIT DATA FROM SERVER: OK!
17:17:10 > CREDIT FREE: 48
17:17:10 > CREDIT USED: 0
17:17:10 > CREDIT LIMIT: 1
17:17:10 > DISCONNECTING FROM SERVER: OK!
17:17:11 > GET CREDIT/ACTIVATION: END!
17:17:14 > CHECK FOR SOFTWARE UPDATE: START!
17:17:35 > GET VERSION FROM WEB: ERROR!
17:17:35 > CHECK FOR SOFTWARE UPDATE: END!
17:18:43 > CHECK FOR SOFTWARE UPDATE: START!
17:19:05 > GET VERSION FROM WEB: ERROR!
17:19:05 > CHECK FOR SOFTWARE UPDATE: END!
17:19:06 > CHECK FOR SOFTWARE UPDATE: START!
17:19:27 > GET VERSION FROM WEB: ERROR!
17:19:27 > CHECK FOR SOFTWARE UPDATE: END!
17:20:09 > CHECK FOR SOFTWARE UPDATE: START!
17:20:30 > GET VERSION FROM WEB: ERROR!
17:20:30 > CHECK FOR SOFTWARE UPDATE: END!
17:20:37 > CHECK FOR SOFTWARE UPDATE: START!
17:20:58 > GET VERSION FROM WEB: ERROR!
17:20:58 > CHECK FOR SOFTWARE UPDATE: END!
17:21:01 > CHECK FOR SOFTWARE UPDATE: START!
17:21:16 > GET VERSION FROM WEB: ERROR!
17:21:16 > CHECK FOR SOFTWARE UPDATE: END!
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Old 01-22-2010, 17:38   #2 (permalink)
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What AIO version you are running????and what browser are you using as default???

Br,
Tito Millo
Micro-Box Team
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Old 01-22-2010, 17:40   #3 (permalink)
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AIO 1.0.1.5 and internet explorer.
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Old 01-22-2010, 17:44   #4 (permalink)
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Can you please try with Firefox and post result. I will upload last AIO in my host and will give you link to download.
Please also try old MicroBoxInfoUpdater_cr v.1.4 Final if you want i can upload it for u to test.

Micro-Box AIO 1.0.1.8
Micro-Box Info Updater


Br,
Tito Millo
Micro-Box Team
Last edited by tito millo; 01-22-2010 at 18:02. Reason: add links
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Old 01-22-2010, 17:58   #5 (permalink)
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I have installed Firefox, but that did not help. Still the same problem.
If you can upload infoupdater v1.4 I can try that as well.
Uploading latest AIO is very much appreciated, but I still will face the same problem in future updates.
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Old 01-22-2010, 18:03   #6 (permalink)
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Ok now uploaded both files please try and post results.

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Old 01-22-2010, 18:26   #7 (permalink)
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Thanks, I have installed 1.0.1.8 and have the same issues.
InfoUpdater did not start.
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Old 01-22-2010, 18:36   #8 (permalink)
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Please take a look at this may it can help you.
The info updater is working for me but will upload an other version of it.

Pls download this:
Micro-Box Info Updater

Br,
Tito Millo
Micro-Box Team
Last edited by tito millo; 01-22-2010 at 18:52. Reason: add link
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Old 01-22-2010, 19:08   #9 (permalink)
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OK, 1.2 worked, but it's having troubles finding my box at the second search after the reset.
Out of 10 tries it found my box only once or twice.
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Old 01-22-2010, 19:09   #10 (permalink)
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Well you can try to reinstall box drivers and the try to access to support.
I have had same problem but i was solved by reinstalling drivers

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Old 01-23-2010, 06:07   #11 (permalink)
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Hi,
Yes AIO 1.0.8 go Support Works fine
10:06:16 > GO SUPPORT: START!
10:06:18 > CONNECTING TO SERVER: OK!
10:06:20 > ASKING SERVER FOR ACCESS: ACCEPTED!
10:06:21 > GETTING DATA FROM SERVER: OK!
10:06:21 > DISCONNECTING FROM SERVER: OK!
10:06:22 > STARTING WEB SESSION: OK!
10:06:22 > GO SUPPORT: END!
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Old 01-23-2010, 08:45   #12 (permalink)
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Yes, agree. AIO generates the support link.
But after that no connection to the webpage, see attachment.

So answered: yes, but solved: unfortunately not.
Attached Images
File Type: jpg Naamloos.jpg (48.0 KB, 6 views)
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Old 01-23-2010, 09:07   #13 (permalink)
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it is working here fine...
not a problem ...check issue on your side my friend..
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Old 01-23-2010, 12:06   #14 (permalink)
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Quote:
Originally Posted by Amir-SkillZ View Post
it is working here fine...
not a problem ...check issue on your side my friend..
That's why I requested your help....
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Old 01-23-2010, 12:53   #15 (permalink)
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Hi,
Check Firewall make it Off or Bypass Exception for AIO soft
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