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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-BoxTeam Products > Basic Micro-Box Software Support

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Old 02-11-2010, 15:11   #1 (permalink)
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HTC TOUCH DUAL Unlock Problem ?[ANSWERED]

Please Help I Conect it Via USB All ok Activesync OK
Loader star OK and when I disconnect and Connect again it to USB
Hardware Not FOund Loading Still Show on LCD and dont have Connection !
THIS IS LOG :
16:01:49 > GET NEWS: START!
16:01:49 > DOWNLOADING:
16:01:59 > DOWNLOADING: DONE!
16:01:59 > GET NEWS: END!
16:02:08 > VERSION MICRO-BOX A.I.O. V1.0.2.4
16:02:08 > HTC TOUCH DUAL READ CODES: START!
16:02:08 > CONNECTING TO SERVER:
16:02:08 > CONNECTING TO SERVER: OK!
16:02:08 > ASKING SERVER FOR ACCESS:
16:02:09 > ASKING SERVER FOR ACCESS: ACCEPTED!
16:02:09 > CHECKING HTC_BB ACTIVATION:
16:02:09 > CHECKING HTC_BB ACTIVATION: OK!
16:02:09 > HTC_BB: ACTIVATED
16:02:09 > CHECKING MBTOOL INSTALLATION:
16:02:10 > CHECKING MBTOOL INSTALLATION: OK!
16:02:10 > SENDING WINDOWS MOBILE LOADER:
16:02:12 > SENDING WINDOWS MOBILE LOADER: OK!
16:02:12 > STARTING LOADER:
16:02:18 > STARTING LOADER: OK!
16:02:18 > PLEASE DISCONNECT USB CABLE:
16:02:24 > PLEASE DISCONNECT USB CABLE: OK!
16:02:24 > PLEASE RECONNECT USB CABLE!
16:02:24 > IF ACTIVESYNC STILL RUNNING PLEASE OPEN ACTIVESYNC,
16:02:24 > GO TO FILE\CONNECTION SETTINGS AND
16:02:24 > DISABLE ALLOW USB CONNECTIONS!
16:02:24 > SEARCHING FOR PHONE:
16:03:26 > SEARCHING FOR PHONE: NOT FOUND!
16:03:26 > HTC TOUCH DUAL READ CODES: END!
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Old 02-11-2010, 15:36   #2 (permalink)
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Under Battery :
NIKI100 This is Model ?
This is my First HTC to Unlcok ??

Please Help for it

Regards
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Old 02-11-2010, 15:46   #3 (permalink)
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Have you install 'cab' file in your phone ??
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Old 02-11-2010, 15:49   #4 (permalink)
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Yes It's Instaled
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Old 02-11-2010, 15:52   #5 (permalink)
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Ok you can make a hard reset to your device and try again

Br,
Tito Millo
Micro-Box Team
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Old 02-11-2010, 15:59   #6 (permalink)
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Can you tell me how to Make Hard Reset !?

THx
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Old 02-11-2010, 16:04   #7 (permalink)
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same problem here, canīt unlock any htc touch dual..
.Cab is installed sucessfully
.already did an hard reset and tried again but no luck
.Tried with lower versions of A.I.O
.Htc is with wm 6.1
Solution was Htc_Beast from furious

Check please whatīs wrong with this model
Regards
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Old 02-11-2010, 16:06   #8 (permalink)
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To perform a soft reset

1. Remove the back cover.
2. Remove the stylus to reveal the RESET button that is located at the bottom of the stylus compartment.
3. Use the stylus tip to press the RESET button.
Your phone restarts and displays the Home screen.
4. Replace the back cover and insert the stylus back into its compartment.

For more info check here

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Tito Millo
Micro-Box Team
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Old 02-12-2010, 07:01   #9 (permalink)
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Maybe the phone is a clona!
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Old 02-12-2010, 09:00   #10 (permalink)
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How to Check !
Clone and Orginal ?
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Old 02-12-2010, 09:35   #11 (permalink)
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to do niki100 hard reset
power the phone
press and hold send and end button
then click the reset button while still holding the 2 buttons
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Old 02-12-2010, 15:36   #12 (permalink)
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You will know that its original because when you turn on it you will see Windows Logo

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Tito Millo
Micro-Box Team
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