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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)


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Old 03-03-2010, 14:15   #1 (permalink)
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Htc touch viva 2223 unlocknig[ANSWERED]


Still fighting to unlock the above phone but fail
1 downloaded microsoft ActiveSync and installed it i connected powered phone with v3 cable i get YOUR DEVICE IS CURRENTLY IS LOCKED................PLEASE UNLOCK THE DEVICE yet my problem is to unlock it no drives found please help me
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Old 03-03-2010, 15:25   #2 (permalink)
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If your phone has a look code perfom a full reset and then try to read it

Br,
Tito Millo
Micro-Box Team
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Old 03-04-2010, 06:16   #3 (permalink)
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thanks

Quote:
Originally Posted by tito millo View Post
If your phone has a look code perfom a full reset and then try to read it

Br,
Tito Millo
Micro-Box Team
Tito Millo how do i perform full reset when the phone can not even comminicate with the computer i have first to make sure it is connect with the phone
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Old 03-04-2010, 15:35   #4 (permalink)
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Try this: 1. Remove the back cover and then pull out the stylus.
2. With the device turned on, press and hold the TALK/SEND and END buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the TALK/SEND and END buttons until you see this message on the screen:



4. Release the TALK/SEND and END buttons, then press the TALK/SEND button
to perform the hard reset, or press any other button to cancel the reset.

If your phone still not comunicating with PC i suggest you to clean phone conector and if still not working try on an other PC

Br,
Tito Millo
Micro-Box Team
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Old 03-05-2010, 06:12   #5 (permalink)
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Quote:
Originally Posted by tito millo View Post
try this: 1. Remove the back cover and then pull out the stylus.
2. With the device turned on, press and hold the talk/send and end buttons, then press the reset button with the stylus tip.
3. Release the reset button, but continue pressing the talk/send and end buttons until you see this message on the screen:



4. Release the talk/send and end buttons, then press the talk/send button
to perform the hard reset, or press any other button to cancel the reset.

If your phone still not comunicating with pc i suggest you to clean phone conector and if still not working try on an other pc

br,
tito millo
micro-box team
13:08:53 > get credit/activation: Start!
13:08:55 > connecting to server:
13:08:56 > connecting to server: Socket error # 11004 !
13:08:58 > get credit/activation: End!
13:11:00 > version micro-box a.i.o. V1.0.3.0
13:11:01 > htc touch viva read codes: Start!
13:11:01 > connecting to server:
13:11:09 > connecting to server: Ok!
13:11:09 > asking server for access:
13:11:12 > asking server for access: Accepted!
13:11:12 > checking htc_bb activation:
13:11:13 > checking htc_bb activation: Ok!
13:11:13 > htc_bb: Activated
13:11:13 > checking mbtool installation:
13:11:14 > checking mbtool installation: Error 1005!
13:11:14 > please accept/confirm installation on phone!!!
13:11:14 > installing htc micro-box tool:
13:12:22 > installing htc micro-box tool: Ok!
13:12:23 > checking mbtool installation:
13:12:23 > checking mbtool installation: Ok!
13:12:23 > sending windows mobile loader:
13:12:39 > sending windows mobile loader: Ok!
13:12:40 > reading data:
13:12:42 > reading data: Ok!
13:12:42 > imei: 3534430232621370
13:12:42 > connecting to server:
13:12:46 > connecting to server: Ok!
13:12:46 > asking server for access:
13:12:48 > asking server for access: Accepted!
13:12:48 > sending phone data to server:
13:12:50 > sending phone data to server: Ok!
13:12:50 > calculating [by server] please wait:
13:17:51 > calculating [by server] please wait: Error! (server timeout)
13:17:51 > restarting phone:
13:17:56 > restarting phone: Ok!
13:17:58 > htc touch viva read codes: End!
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Old 03-05-2010, 07:58   #6 (permalink)
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Hi,

I think server is overload try again .

Quote:
please wait: Error! (server timeout)
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