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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 01-11-2018, 18:01   #1 (permalink)
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Invalid file format [Solved]


Hello,

I get "Invalid file format" when starting MicroBoxAioNew_V4.0.1.7_FINAL
with my micro dongle.

Yesterday all was fine.

How can I get this sorted.?
 
Old 01-12-2018, 14:32   #2 (permalink)
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post here log text and screenshot too
 
Old 01-12-2018, 17:23   #3 (permalink)
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Hello,

See images below. I can't use my micro dongle. I emailed micro box support and also no response.
My card is activated and valid until April 2018





 
Old 01-12-2018, 22:44   #4 (permalink)
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What do You mean?
Control panel/devices still shows my dongle.
I have 2 leds on micro dongle, yellow and red.

Any help?

Last edited by allumts; 01-13-2018 at 09:07.
 
Old 01-13-2018, 09:13   #5 (permalink)
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Hello,

Ceck you pc what is wrong.

Close you Antivirus and Uninstall/Install other time last AIO Micro-box Sw exe.

Ceck last drivers and reinstall Manually.

If still in this mode, please use other pc becouse in this there's some problem.

BR
 
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Old 01-13-2018, 11:24   #6 (permalink)
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Quote:
Originally Posted by allumts View Post
Hello,

Ceck you pc what is wrong.

Close you Antivirus and Uninstall/Install other time last AIO Micro-box Sw exe.

Ceck last drivers and reinstall Manually.

If still in this mode, please use other pc becouse in this there's some problem.

BR
I tried another pc and dongle works.

It looks that there's some kind of drivers issue.

Thanks.
 
Old 01-13-2018, 11:59   #7 (permalink)
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Ok so ceck by yourself whats wrong in other pc since in New pc all work fine is only you side issue.

Br
allumts
 
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