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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)


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Old 06-23-2011, 19:53   #1 (permalink)
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Please help me, box update error [Not Solved]


20:48:13 > BOX COMMUNICATION: ERROR!
20:49:12 > CONNECT TO BOX: START!
20:49:16 > SEARCHING FOR MICRO-BOX: FOUND!
20:49:17 > READING MICRO-BOX SN: OK!
20:49:17 > READING MICRO-BOX VERSIONS: ERROR 1001!
20:49:36 > RESETING MICRO-BOX: OK!
20:49:55 > SEARCHING FOR MICRO-BOX: NOT FOUND!
20:50:09 > CONNECT TO BOX: END!
20:50:11 > BOX DISCONNECTED: ERROR!

The app crash during update.

any solution?
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Old 06-23-2011, 20:16   #2 (permalink)
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We are working on this.

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Old 06-23-2011, 20:33   #3 (permalink)
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21:27:21 > box communication: Error!
21:28:05 > connect to box: Start!
21:28:10 > searching for micro-box: Found!
21:28:10 > reading micro-box sn: Ok!
21:28:11 > reading micro-box versions: Error 1001!
21:28:19 > reseting micro-box: Ok!
21:28:36 > searching for micro-box: Found!
21:28:37 > reading micro-box sn: Ok!
21:28:37 > reading micro-box versions: Error 1001!
21:28:38 > micro-box sn: --------------
21:28:38 > micro-box fw: ?
21:28:38 > boot version: ?
21:28:38 > name:
21:28:38 > email:
21:28:38 > reseller:
21:28:38 > phone:
21:28:38 > website:
21:28:38 > connect to box: End!
21:28:39 > box communication: Error!
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Old 06-23-2011, 21:16   #4 (permalink)
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Old 06-23-2011, 21:18   #5 (permalink)
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Also be sure you're using latest version! AIO V2.0.1.7 !

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Old 06-23-2011, 21:58   #6 (permalink)
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latest version 2.0.1.7 cannot "read info box" or "update box", if u try it crashes, "get credit" works ok, "check for software update" dont crash but it dont work either.
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The Following User Says Thank You to mrfixit For This Useful Post:
Old 06-23-2011, 22:10   #7 (permalink)
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Nonsense post, you can do all, but for some users the software hang and they need to repeat the procedure.

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Old 06-23-2011, 22:18   #8 (permalink)
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ur post is more NONESENSE better fix ur stuff and listen to us users! and a thank you for reporting bugs would be a smart idea.
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Old 07-04-2011, 18:03   #9 (permalink)
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Quote:
Originally Posted by gsm9l View Post
Nonsense post, you can do all, but for some users the software hang and they need to repeat the procedure.

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gsm9l
mrfixit is right. i have the exactly same problem as his. i tried with 2019 and same problem. whats the matter with the software? can you please fix it
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Old 07-16-2011, 14:34   #10 (permalink)
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iv got same problem tried doing new drivers updating the box fw nd software but same problem


...hamidraja
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Old 07-17-2011, 11:06   #11 (permalink)
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Contact us on Sonork for some tests please.

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Old 07-18-2011, 17:11   #12 (permalink)
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Quote:
Originally Posted by most_powerful View Post
mrfixit is right. i have the exactly same problem as his. i tried with 2019 and same problem. whats the matter with the software? can you please fix it


same here

Help please
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Old 06-18-2015, 12:34   #13 (permalink)
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please HELP me team

CONNECT TO BOX: START!
04:34:01 > SEARCHING FOR MICRO-BOX: FOUND!
04:34:03 > READING MICRO-BOX SN: OK!
04:34:04 > READING MICRO-BOX VERSIONS: ERROR 1001!
04:34:15 > RESETING MICRO-BOX: OK!
04:34:18 > SEARCHING FOR MICRO-BOX: FOUND!
04:34:19 > READING MICRO-BOX SN: OK!
04:34:20 > READING MICRO-BOX VERSIONS: ERROR 1001!
04:34:21 > MICRO-BOX SN: 01F0C67A14000096
04:34:21 > MICRO-BOX FW: ?
04:34:21 > BOOT VERSION: ?
04:34:21 > NAME:
04:34:21 > EMAIL:
04:34:21 > RESELLER:
04:34:21 > PHONE:
04:34:21 > WEBSITE:
04:34:21 > CONNECT TO BOX: END!
04:34:22 > BOX COMMUNICATION: ERROR!
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Old 06-18-2015, 14:37   #14 (permalink)
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Need to connect with PS, PM brother. Also do not forget to post screen short of Micro Box connecting windows.


WBR
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