Please HELP needed, BOX NOT FOUND !!!!! - GSM-Forum

eskerra · 08-18-2010, 00:24

Box was working fine, couple of days ago.
I updated to last version 1.0.50, and since then, cant connect box.
Tried in 2 diferent PCS, and always same error, BOX NOT FOUND.
TRied to use previous version, and the same, BOX NOT FOUND.

Anybody please knows why ??????
Is it related with latest updated??????

Please would apreciate much if anyone can help me on this.

Thanks very much in advance.
Regards.
Eskerra

GSM-FUTURE · 08-18-2010, 04:46

try update ur usb driver

if u still problem then contac me !!! online i,ll chk via teamviewer

br
microbox support team

eskerra · 08-18-2010, 16:21

@GSM-FUTURE, thanks for reply.
I have done as follows, I uninstalled version 1.0.50, I installed new beta 1.0.51.
I install driver manually to root, microbox folder, and then to driver folder, PC, find "microbox driver" and install it.
But even so, i run soft, and says "NOT FOUND", I only get the red light on the box.
Checked on "list of devices in PC" and micro box appears on a tab called "libUSB-Win32 Devices", and not on "USB devices", is that normal ????????

Thanks for your help.
Regards.
Eskerra

eskerra · 08-19-2010, 00:18

@GSM-FUTURE, finally I got it to work
I did unistall all about Micro Box, and deleted all folders in "program files" and in "Archivos de Programas", I reinstall latest version 1.0.51, plug in MICRO BOX, and ask me for drivers, I point installation to the root Programm files, OK, and to "microbox" driver, then while installing the driver, it gets at a point, where soft says " version of file already exists but in a different language, and ask if you want to keep previous version, or overwrite with this new one" THIS IS THE ONLY THING I CHANGED, BEFORE I WAS ALWAYS SAYING KEEP PREVIOUS, NOT OVERWRITE, NOW I DID SAY DELETE PREVIOUS AND OVERWRITE WITH THIS NEW ONE", then installations follows till the end.
After that, tried to open software and..................VOILA!!!!!!! soft finds my BOX serial number and opens aplication, FINE; FINE; FINE.
I thoght that that file, was just something about an already existing one, but just in a different language, as soft says, and ask, never thought that would be so "important" to make soft run.
Thats the only thing i did change !!!!
I now have, red and blue light again on my box. Just one little thing more: Is that normal that blue light blinks almost every 3 seconds ????? i didnt realise if that was the same before.

If anyone have the same problem, this could help you.

Thanks and regards.
Eskerra.

08-18-2010, 00:24	#1 (permalink)
eskerra Freak Poster Join Date: Dec 2005 Location: Portugal, Algarve Posts: 429 Member: 212823 Status: Offline Thanks Meter: 27	Please HELP needed, BOX NOT FOUND !!!!! Box was working fine, couple of days ago. I updated to last version 1.0.50, and since then, cant connect box. Tried in 2 diferent PCS, and always same error, BOX NOT FOUND. TRied to use previous version, and the same, BOX NOT FOUND. Anybody please knows why ?????? Is it related with latest updated?????? Please would apreciate much if anyone can help me on this. Thanks very much in advance. Regards. Eskerra

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08-18-2010, 04:46	#2 (permalink)
GSM-FUTURE No Life Poster Join Date: Feb 2006 Location: THAILAND-CHINA-INDIA-CANADA Posts: 1,108 Member: 230831 Status: Offline Sonork: 100.98820 Thanks Meter: 278	try update ur usb driver if u still problem then contac me !!! online i,ll chk via teamviewer br microbox support team

08-18-2010, 16:21	#3 (permalink)
eskerra Freak Poster Join Date: Dec 2005 Location: Portugal, Algarve Posts: 429 Member: 212823 Status: Offline Thanks Meter: 27	@GSM-FUTURE, thanks for reply. I have done as follows, I uninstalled version 1.0.50, I installed new beta 1.0.51. I install driver manually to root, microbox folder, and then to driver folder, PC, find "microbox driver" and install it. But even so, i run soft, and says "NOT FOUND", I only get the red light on the box. Checked on "list of devices in PC" and micro box appears on a tab called "libUSB-Win32 Devices", and not on "USB devices", is that normal ???????? Thanks for your help. Regards. Eskerra

08-19-2010, 00:18	#4 (permalink)
eskerra Freak Poster Join Date: Dec 2005 Location: Portugal, Algarve Posts: 429 Member: 212823 Status: Offline Thanks Meter: 27	@GSM-FUTURE, finally I got it to work I did unistall all about Micro Box, and deleted all folders in "program files" and in "Archivos de Programas", I reinstall latest version 1.0.51, plug in MICRO BOX, and ask me for drivers, I point installation to the root Programm files, OK, and to "microbox" driver, then while installing the driver, it gets at a point, where soft says " version of file already exists but in a different language, and ask if you want to keep previous version, or overwrite with this new one" THIS IS THE ONLY THING I CHANGED, BEFORE I WAS ALWAYS SAYING KEEP PREVIOUS, NOT OVERWRITE, NOW I DID SAY DELETE PREVIOUS AND OVERWRITE WITH THIS NEW ONE", then installations follows till the end. After that, tried to open software and..................VOILA!!!!!!! soft finds my BOX serial number and opens aplication, FINE; FINE; FINE. I thoght that that file, was just something about an already existing one, but just in a different language, as soft says, and ask, never thought that would be so "important" to make soft run. Thats the only thing i did change !!!! I now have, red and blue light again on my box. Just one little thing more: Is that normal that blue light blinks almost every 3 seconds ????? i didnt realise if that was the same before. If anyone have the same problem, this could help you. Thanks and regards. Eskerra.