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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Basic Micro-Box Software Support (SAMSUNG, HUAWEI, etc...)

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Old 05-30-2017, 19:57   #1 (permalink)
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Age: 37
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Server : Not Ok [Server Work Fine]

Yesterdayevening en today i tried to connect and to go to support, i Always goy this log:
20:51:41 > Searching for device: OK! Found MB HTC PRO CABLE 2!
20:51:42 > MB HTC PRO CABLE 2 INFO:
20:51:42 > SERIAL NUMBER: E78A8A817BE********
20:51:42 > VERSION: 2.0
20:51:43 > Loading models: OK!
20:51:49 > GO SUPPORT: START!
20:52:11 > Checking server 1: NOT OK!
20:52:32 > Checking server 2: NOT OK!
20:52:54 > Checking server 3: NOT OK!
20:53:15 > Checking server 4: NOT OK!
20:53:37 > Checking server 5: NOT OK!
20:53:59 > Checking server 6: NOT OK!
20:54:20 > Checking server 7: NOT OK!
20:54:42 > Checking server 8: NOT OK!
20:55:03 > Checking server 9: NOT OK!
20:55:03 > GO SUPPORT: END!

I tried on differnt pc' not working on this moment by me.

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Old 06-02-2017, 11:00   #2 (permalink)
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Server is Full working and Fine, must need of upload Video for show you that all work fine?

Have say you, ceck you drivers, ceck you cable and find where's problem from you side.

I haven't Special Pc or Special drivers have all how you and is working all fine.
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