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08-18-2017, 08:43 | #1 (permalink) |
No Life Poster Join Date: Jan 2004 Location: Location, Location Age: 53
Posts: 646
Member: 48886 Status: Offline Thanks Meter: 97 | Lenovo Vibe C Wong Code I have sent PM's to both julvir and allumts without response, so I am posting my issue here. I submitted a request for an unlock code for a Lenovo A2020A40 consuming one credit. The supplied unlock code was 16 digits long. My customer claimed the device would only accept 8 digits, so I told my customer to enter only the first 8 digits. The customer claimed this failed. I then submitted a request for an unlock code for a Lenovo Vibe C using the same IMEI to see if the supplied unlock code would be different. This once again consumed one credit, but the supplied unlock code was the same. I then requested my customer supply a video showing that the device will not accept a 16 digit code, and does not unlock using the first 8 digits. My customer has uploaded this video to YouTube, and I have already sent the link to julvir in a PM. Could someone please provide a solution to this issue? BR Des |
08-18-2017, 13:36 | #2 (permalink) |
No Life Poster Join Date: Apr 2011 Age: 58
Posts: 16,408
Member: 1564612 Status: Offline Thanks Meter: 12,343 | Hello, since you write me in PM i cannot help you. Anyway, please post here exact Imei, model itc...(Full Log) for to see our coder. If is Wrong code no there's any problem for 1 credit, but not try more. Waiting you Full Log instead of a lot of words. Br allumts |
08-18-2017, 21:36 | #3 (permalink) |
No Life Poster Join Date: Jan 2004 Location: Location, Location Age: 53
Posts: 646
Member: 48886 Status: Offline Thanks Meter: 97 | Hi. I already supplied the full log in the PM I sent to you. I'm not comfortable posting my customers IMEI in a public forum. If you are unable to provide support via PM, could you please provide an alternative method of providing the information you require privately? BR Des |
The Following User Says Thank You to drgmobile For This Useful Post: |
08-19-2017, 07:36 | #4 (permalink) |
No Life Poster Join Date: Apr 2011 Age: 58
Posts: 16,408
Member: 1564612 Status: Offline Thanks Meter: 12,343 | yes i've you pm with log, but need of wait becouse here is hollyday time, so need of wait end of next weeck for ceck you problem, try of understand: Br allumts |
The Following User Says Thank You to allumts For This Useful Post: |
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