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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SPT BOX


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Old 05-23-2011, 11:24   #1 (permalink)
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b2710 unlock problem[SOLVED]


Detect Qualcomm Modem Connect ...
Qualcomm Modem Connect OK.
Detect Comport Connect ...
Comport Connect OK.
SW Ver: B2710XXJK1
IMEI: 353531043354528
Product ID: Q6270B-KPVZL-1.5.75027ST
Phone SN: R29B169413
Phone Firmware Not Support !
Set MSL Code Failure !
Total Time: 54.78 s

I tried 2 diffrent software. the same results.
 
Old 05-23-2011, 11:40   #2 (permalink)
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try read firmware and send us dump
 
Old 05-23-2011, 15:25   #3 (permalink)
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Detect Comport Connect ...
Comport Connect OK.
Flash ID:K5W2G1HACH(B2710)S
Please Wait For Dump Flash ...
Read Data Error !
Total Time: 214.15 s


i tried, but ........
 
Old 05-23-2011, 16:08   #4 (permalink)
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select C5510 and try read please and let me result

B.R
 
Old 05-23-2011, 17:21   #5 (permalink)
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the same

Detect Comport Connect ...
Comport Connect OK.
Flash ID:K5W2G1HACH(B2710)S
Please Wait For Dump Flash ...
Read Data Error !
Total Time: 193.96 s
 
Old 05-23-2011, 17:42   #6 (permalink)
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phone is restart when read ?
 
Old 05-24-2011, 04:54   #7 (permalink)
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yes, after about 200 s phone is restart
 
Old 05-24-2011, 07:47   #8 (permalink)
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ok then first flash to phone at support area file but must be old file which first added support area and later try it unlock we will add next version for this model reset msl option
 
Old 05-24-2011, 08:33   #9 (permalink)
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I cannot flash it with SPT - prog hang
 
Old 05-24-2011, 08:35   #10 (permalink)
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must select WDM port for flash not modem port
 
Old 05-24-2011, 10:13   #11 (permalink)
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Connect Phone OK.
Read Phone Info OK.
Please Wait Burn Flash ...
Updata Modem ...
Updata RSRC1 ...
Updata RSRC2 ...
Formatting FFS ...
Updata FFS ...
Upgrade Csc ...
Command Respond Error !
Total Time: 317.56 s
 
Old 05-24-2011, 12:55   #12 (permalink)
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change cable and try again this cable problem %100
 
Old 05-24-2011, 13:08   #13 (permalink)
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the same for 2 other cables

Connect Phone OK.
Read Phone Info OK.
Please Wait Burn Flash ...
Updata Modem ...
Updata RSRC1 ...
Updata RSRC2 ...
Formatting FFS ...
Updata FFS ...
Upgrade Csc ...
Command Respond Error !
Total Time: 324.85 s
 
Old 05-24-2011, 13:11   #14 (permalink)
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flashed ok with oryg flasher - firmware B2710XXJI4
But firmware not supported too.....
 
Old 05-24-2011, 16:00   #15 (permalink)
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ok then wait our next update for reset msl option and will check flashing problem to
 
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