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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SPT BOX


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Old 10-16-2014, 18:36   #1 (permalink)
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box com not found


hi, alot and alot of users suffer from that can not solve ...box driver while box suppoter just keep sleeping and give us fake solution ... i buy this box to make my job easier not make me angery...i am sorry to buy this box...
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Old 10-16-2014, 18:45   #2 (permalink)
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Quote:
Originally Posted by muhanadhameedah View Post
hi, alot and alot of users suffer from that can not solve ...box driver while box suppoter just keep sleeping and give us fake solution ... i buy this box to make my job easier not make me angery...i am sorry to buy this box...
Do you want to get a help from me ?
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Old 10-16-2014, 20:18   #3 (permalink)
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It's a professional and best box for Samsung but complete guide is missing.
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Old 10-17-2014, 18:01   #4 (permalink)
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sure i need real solution ... thanks
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Old 10-17-2014, 18:12   #5 (permalink)
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Originally Posted by muhanadhameedah View Post
sure i need real solution ... thanks
If you promice that you will follow my advices and you do not start to write words like in your first post - we can start.

If you agree with my offer - post here your box photo now.
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Old 10-17-2014, 23:44   #6 (permalink)
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hi sir , sorry for my hard word but really i suffer form this problem, i can not use the benifit and the advantages of this good box,.. i know that your work is hard and difficult i repect all people effort , i know that dealing with mobiles is not easy as people though,...good luck for all supporter who lighting our road thanks
BR. muhanadhameedah
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Old 10-18-2014, 01:58   #7 (permalink)
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Hello,

1. Post here your box photo
2. Explain what is the problem with box and drivers exactly
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Old 10-18-2014, 16:15   #8 (permalink)
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hi, thanks for reacting my post, my box is black steel box, problem is always say can not find box driver, i try many times and install the old version but still have same problem...thanks
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Old 10-18-2014, 16:20   #9 (permalink)
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Hello,

1. Uninstall latest Drivers (via Control Panel)

2. Try to install older Drivers version:

http://www.ftdichip.com/Drivers/CDM/...0Certified.exe

http://www.ftdichip.com/Drivers/CDM/...0Certified.zip

3. If problem still exist:
- download http://server1.infinity-box.com/down...UsbView_w2k.7z
- make a screenshot (sample picture is inside archive) or tell me idVendor and idProduct

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Old 10-18-2014, 18:23   #10 (permalink)
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hi, i try to uninstall and re-install but get no luck ,i use the last option and these data i get

idVendor: 0x058F (Alcor Micro, Inc.)
idProduct: 0x9540


thanks

Last edited by muhanadhameedah; 10-18-2014 at 18:29.
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Old 10-18-2014, 18:53   #11 (permalink)
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Originally Posted by muhanadhameedah View Post
hi, i try to uninstall and re-install but get no luck ,i use the last option and these data i get

idVendor: 0x058F (Alcor Micro, Inc.)
idProduct: 0x9540


thanks
Hello,

Its a data of you Card-reader device but not a data of your FT232 box.
Find another device that is located near your Card-Reader
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Old 10-18-2014, 21:55   #12 (permalink)
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idVendor: 0x0403 (Future Technology Devices International Limited)
idProduct: 0x0000


maybe this sir?
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Old 10-19-2014, 03:27   #13 (permalink)
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Quote:
Originally Posted by muhanadhameedah View Post
idVendor: 0x0403 (Future Technology Devices International Limited)
idProduct: 0x0000


maybe this sir?
Yes, its your box, but I afraid itd damaged or have a problem with configuration. idProduct: 0x0000 - its wrong value.

What to do:

1. try to reset your box eprom to defaut value: http://forum.gsmhosting.com/vbb/f296...82/index3.html

OR

2. Contact to your reseller for replacement
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Old 10-19-2014, 09:54   #14 (permalink)
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you are right my box is dead it is not found by mprog.... by the way thanks alot for your effort, so i have to buy now the box+smart card or just buy the box only and from where...thanks man
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Old 10-19-2014, 12:01   #15 (permalink)
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you are right my box is dead it is not found by mprog.... by the way thanks alot for your effort, so i have to buy now the box+smart card or just buy the box only and from where...thanks man
You need only box/cable.

If you have any other box - Infinity, Vygis or any other Unibox - you can use it and you do not need to buy new box.
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