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11-14-2014, 06:28
| #1 (permalink) |
| No Life Poster   Join Date: Dec 2005 Location: Roof of the world
Posts: 3,580
Member: 209722 Status: Offline Thanks Meter: 818 | Help me out team to activate mine box I bought a spt activation for ust pro box all goes ok but when i start to activate mine box it show error that your account has suspended. please sort out this. regards. |
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11-14-2014, 12:38
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
It looks like your UST Smart-Card is damaged and can not be updated any more. Try once again right now. If you will see a message about "Damaged Smart-Card Keys" or like that - this means that your UST can not be updated any more (new Activtion is not possible for this Card) and you should contact to your Reseller to get MONEY REFUND ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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11-14-2014, 13:44
| #3 (permalink) | |
| No Life Poster Join Date: Dec 2005 Location: Roof of the world
Posts: 3,580
Member: 209722 Status: Offline Thanks Meter: 818 | Quote:
I am facing same error and message. | |
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11-14-2014, 14:09
| #4 (permalink) |
| No Life Poster Join Date: Dec 2005 Location: Roof of the world
Posts: 3,580
Member: 209722 Status: Offline Thanks Meter: 818 | please clear me regarding issue is it a problem from server end or mine card is damaged ??? As i facing same error and message from software which i already paste in my first post. like your account is suspended etc. |
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11-14-2014, 16:39
| #5 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, Its not a server problem, in most cases such kind of server reply means that your Smart-Card is damaged (card keys is damaged) and Card can not be UPDATED any more (but old fetaure that is already inside Card works well in this situation). Some info is here (its about Infinity, but its the same theory for any Box/Card): http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/ What to do now: Try to update your UST card once again now and paste text from DongleManager here. |
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11-15-2014, 05:41
| #6 (permalink) |
| No Life Poster Join Date: Dec 2005 Location: Roof of the world
Posts: 3,580
Member: 209722 Status: Offline Thanks Meter: 818 | ---------Process started: 11/15/2014 9:39:32 AM---------- DongleManager version: 1.5 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 0002AD76FF021982, Firmware: 0000 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Servicing card - Stage 1... Error servicing card: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! Yes its damaged card its time to buy a new spt box. thanks for reply and kinda help. |
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11-15-2014, 12:05
| #7 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Bad luck, your UST Smart-Card is damaged. My advice: contact to your reseller to discuss this problem and get refund. | |
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