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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SPT BOX


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Old 07-14-2015, 17:33   #1 (permalink)
Freak Poster
 
Join Date: Sep 2009
Location: Workshop
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Need Help For Activation


Need help spt team i cant login to support area it ask for activate here is the log thanxz before

Searching Dongle...
Dongle found
==> Result:
2015.07.14 16:28:50 114.124.1.188 : index : Serial [00001565E1580B79, 5477] should be activated via Reseller !
Wrong reply from server: 2015.07.14 16:28:50 114.124.1.188 : index : Serial [00001565E1580B79, 5477] should be activated via Reseller !
Contact to [email protected]
Failed: 00001565E1580B79
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Old 07-14-2015, 22:05   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by Rendi_Lee View Post
Need help spt team i cant login to support area it ask for activate here is the log thanxz before

Searching Dongle...
Dongle found
==> Result:
2015.07.14 16:28:50 114.124.1.188 : index : Serial [00001565E1580B79, 5477] should be activated via Reseller !
Wrong reply from server: 2015.07.14 16:28:50 114.124.1.188 : index : Serial [00001565E1580B79, 5477] should be activated via Reseller !
Contact to [email protected]
Failed: 00001565E1580B79
You can not login to support due to this spt team news - http://forum.gsmhosting.com/vbb/f452...fully-1957369/
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Old 07-14-2015, 22:26   #3 (permalink)
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ok thanxz for the info so i must pay for activation fee
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Old 07-15-2015, 11:38   #4 (permalink)
Product Supporter
 
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Quote:
Originally Posted by Rendi_Lee View Post
ok thanxz for the info so i must pay for activation fee
Hello,

Double check your activation date.
I am not sure but it looks like you have registeered your box 2013-09-25 so there is a chance that you do not need to pay for support renew.
Anyway you should contact to spt directly to double check that
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Old 07-25-2015, 10:24   #5 (permalink)
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Join Date: Sep 2009
Location: Workshop
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Double check your activation date.
I am not sure but it looks like you have registeered your box 2013-09-25 so there is a chance that you do not need to pay for support renew.
Anyway you should contact to spt directly to double check that
how to check registered box sir
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Old 07-26-2015, 13:03   #6 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
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Quote:
Originally Posted by Rendi_Lee View Post
how to check registered box sir
Hello,

Contact to forum users YaSSaX, SPTTEAM
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