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| | #1 (permalink) |
| Junior Member ![]() ![]() Join Date: Sep 2005 Location: Goias, Brazil Age: 44
Posts: 32
Member: 177021 Status: Offline Thanks: 5
Thanked 10 Times in 5 Posts
| Problem to active SPT on UST Buyed on IPmart [ANSWERED] Hello team. i buy activation SPT for UST Box pro 2 on few days ago and make all tests ----------Process started: 10/08/2012 16:22:59---------- DongleManager version: 1.2 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 000xxxxxxxxxxxx2, Firmware: 0000 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Servicing card - Stage 1... Stage 1 completed Servicing card - Stage 2... Stage 2 completed. Card serviced ok Securing session... Session secured ok Upgrading dongle... Applet upgrade ok Process completed ----------Process finished: 10/08/2012 16:23:19---------- So i ask IPmart to activate it and after 2 days they send msg above: ========================= Thank you for purchasing Your SPT Box Activation for UST PRO 2 (Order No 455242). Your Serial Number (000xxxxxxxxxxxxx-05) has been added into the update server, and please follow the activation procedure in the following link http://download.sptbox.info/files/ma..._procedure.pdf. You may download the latest SPT software in the following link SptBox Samsung Professional Tools. If you have any further questions or problems, please don't hesitate to email or contact us. Thank you for shopping with IPmart.com ============================== But when i try to make step by step from manual i have a msg from server about "no more upgrade logs" as above: ============================== ----------Process started: 13/08/2012 13:10:07---------- DongleManager version: 1.2 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 000xxxxx0000xxxx, Firmware: 0000 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! =============================== So i contact IPmart support and them tell me to wait 12 hours to SPT Team solve my problem. I wait, but not solved. I would like to tell me about what i have to do, because if i dont want to trying connect to server to prevent you block my card and lost my activation. I lost many time on contact with IPmart, and many msgs but no solution. If i send a msg with all explanation about my problem, they dont have any job to read, only tell me to make procedure on manual step by step, but it was made. Thank you if you help me. |
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| | #2 (permalink) |
| Product Supporter ![]() ![]() ![]() Join Date: Oct 2009 Location: Poland Age: 31
Posts: 6,956
Member: 1139057 Status: Online Sonork: 100.109924 Thanks: 5,662
Thanked 3,260 Times in 1,562 Posts
| Server reported error:[0007] No more upgrade logs This error mean that your serial is not allowed to update just wait for ipmart that they will tell you that they add your serial to server without this will never work. You pay ipmart money you need solve this with ipmart no other way. |
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| | #3 (permalink) |
| Junior Member ![]() ![]() Join Date: Sep 2005 Location: Goias, Brazil Age: 44
Posts: 32
Member: 177021 Status: Offline Thanks: 5
Thanked 10 Times in 5 Posts
| i know it. IPmart tell me 2 times about my serial is on your server, so i think about they are joking with me and i canīt have nothing to do with this big lier. Only wait, wait and wait Thanks to answer. Last edited by PiLL_BR; 08-14-2012 at 02:19. |
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| | #4 (permalink) |
| Junior Member ![]() ![]() Join Date: Sep 2005 Location: Goias, Brazil Age: 44
Posts: 32
Member: 177021 Status: Offline Thanks: 5
Thanked 10 Times in 5 Posts
| Hello Team, I have a msg from ipmart telling to try to contact you because they are doing it too as showing on picture attached. I know about my problem is with ipmart, but i need help with this question. ![]() This is a happy response. I send private msg with my serial number to SPTTEAM when post on 1st msg in this thread. Tx again. |
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| | #5 (permalink) |
| Product Supporter ![]() ![]() ![]() Join Date: Oct 2009 Location: Poland Age: 31
Posts: 6,956
Member: 1139057 Status: Online Sonork: 100.109924 Thanks: 5,662
Thanked 3,260 Times in 1,562 Posts
| And I answer you again if they pay us for activation and give your serial then all will be enabled on server side without this we can't help you becsoue you pay they and only they got your money and can solve problem. |
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