SPT Box NOT working[ANSWERED] - Page 2 - GSM-Forum

jub2k3 · 10-10-2014, 13:42

Quote:

Originally Posted by silvertigre2012

This worked when I installeld the BOX the 1st time, I already have these drivers and still does not work. I really dont think is a driver issue. Something happened to the box that is not being recognized by the computer anymore.

Hey can you post what your SPT BOX HW id is.

I bet your Product ID is all zeros.

if it is I think your FTDI chip is no longer any good.

YellowBoss · 10-10-2014, 14:56

Quote:

Originally Posted by jub2k3

I do have a question.. Does anyone with the spt also have the SELG box. If so can you disassemble and compare components to the spt.

SELG Fusion Box SE Tool Pack w/o smart-card (10 cables) - GsmServer

Maybe I buy some of these if they are the same or similar so when spt craps out again I can just use this other interface and not have to wait on a replacement part.

Hello,

You can use any kind of box/cables with SPT software.

Just connect yourr box.cable, run SPT and select COM port of your other box.

silvertigre2012 · 10-10-2014, 19:14

Quote:

Originally Posted by YellowBoss

Possible reason:

1. Box hardware fault
2. Box internal config (eeprom data) fault

How to fix:

1. Open your box and check its PCB. Replace damaged parts if need
s

Thanks man, but unfortunately the box can not be found I guess if the driver does not work it wont let the computer recognize it. Did follow all the steps and nothing. I also tried the new program ..and nothing. Im using z3 that is about to crap as well, keeps disconnecting.

YellowBoss · 10-10-2014, 19:43

Try to install D2XX drivers for your "Other Devices" -> "SPT BOX" device before use MProg.

D2XX Direct Drivers

silvertigre2012 · 10-10-2014, 23:51

Quote:

Originally Posted by YellowBoss

Try to install D2XX drivers for your "Other Devices" -> "SPT BOX" device before use MProg.

D2XX Direct Drivers

Not working all the drivers are installed and guess what none of my boxes are working now.....the z3x loss the drivers as well, mind you that I connected the box to a freshly install windows and nothing drivers went to sh..t.

YellowBoss · 10-11-2014, 01:30

Quote:

Originally Posted by silvertigre2012

Not working all the drivers are installed and guess what none of my boxes are working now.....the z3x loss the drivers as well, mind you that I connected the box to a freshly install windows and nothing drivers went to sh..t.

Hello,

If you have the same issue with one more box this means that its a problem with Win.
Im not sure but it may be result of automatic updates. I can not find another reason.

What to do: try to install not latest but more old FTDI drivers. Lets see results.

silvertigre2012 · 10-11-2014, 06:12

Quote:

Originally Posted by YellowBoss

Hello,

If you have the same issue with one more box this means that its a problem

Thanks man, I know what the problem is now(IS NOT WINDOWS or DRIVERS), I'll PM you., the culprit internal config (eeprom data) fault.

The solution
Mprog works but in order for the program to recognize the box I installed the drivers as USB serial port and select FTDI Manufacture, then still the program would not find it on scan, but when press program, it does work. I got it back. I also did the same with z3 box and it works too but the only problem is share COM port # so I can only have 1 connected.

YellowBoss · 10-11-2014, 09:52

Quote:

Originally Posted by silvertigre2012

Thanks man, I know what the problem is now(IS NOT WINDOWS or DRIVERS), I'll PM you., the culprit internal config (eeprom data) fault.

The solution
Mprog works but in order for the program to recognize the box I installed the drivers as USB serial port and select FTDI Manufacture, then still the program would not find it on scan, but when press program, it does work. I got it back. I also did the same with z3 box and it works too but the only problem is share COM port # so I can only have 1 connected.

Hello,

Program your boxes FTDI eeprom with Infinity .ept file (see link to Infinity support area in my previous post). After that I think you will be able to connect both boxes at the same time and you will get different COM port numbers.

Also you can program one as Infinity and 2nd one leave as Default.

Waiting for your results.

mohammadfayyaz · 10-13-2014, 01:54

Quote:

Originally Posted by silvertigre2012

Thanks man, I know what the problem is now(IS NOT WINDOWS or DRIVERS), I'll PM you., the culprit internal config (eeprom data) fault.

The solution
Mprog works but in order for the program to recognize the box I installed the drivers as USB serial port and select FTDI Manufacture, then still the program would not find it on scan, but when press program, it does work. I got it back. I also did the same with z3 box and it works too but the only problem is share COM port # so I can only have 1 connected.

i have same problem any help plz ?

YellowBoss · 10-13-2014, 10:52

Quote:

Originally Posted by mohammadfayyaz

i have same problem any help plz ?

Hello,

What is your "same problem" exactly ?

serranoX3 · 10-13-2014, 10:54

Same problem as op. No com port for spt. Only spt box
With yellow triangle and no com port for uart.

YellowBoss · 10-13-2014, 10:57

Quote:

Originally Posted by serranoX3

Same problem as op. No com port for spt. Only spt box
With yellow triangle and no com port for uart.

You can try to re-program your box with new EPT file: Infinity Support Area

serranoX3 · 10-13-2014, 11:04

My spt box wont connect to Mprog. I really have never done this before. If you could walk me through it ill pay
Through paypal. I really need this box working again.

YellowBoss · 10-13-2014, 11:08

Quote:

Originally Posted by serranoX3

My spt box wont connect to Mprog. I really have never done this before. If you could walk me through it ill pay
Through paypal. I really need this box working again.

Where to get latest FTDI drivers:
1. latest FTDI VCP drivers is here: Virtual COM Port Drivers

How to re-install FTDI drivers in case of any problems or conflicts with another boxes:
1. disconnect box from PC
2. uninstall FTDI drivers: C:\Windows\system32\ftdiunin.exe
3. reboot PC
4. connect box to PC and install FTDI drivers from Infintiy-Box package

How to re-program box FTDI eeprom:

1. download "MProg" software: FTDI Utilities
2. download and install latest D2XX drivers: D2XX Direct Drivers
3. program FTDI with FT232R_Infinity.ept
4. install FTDI VCP drivers: Virtual COM Port Drivers

How to reset box FTDI eeprom to default values:
1. download "MProg" software: FTDI Utilities
2. download and install latest D2XX drivers: D2XX Direct Drivers
3. erase FTDI eeprom content

serranoX3 · 10-13-2014, 11:17

My box still wont connect. Should I just get a new one?

10-10-2014, 19:43	#19 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Try to install D2XX drivers for your "Other Devices" -> "SPT BOX" device before use MProg. D2XX Direct Drivers

10-13-2014, 10:54	#26 (permalink)
serranoX3 Junior Member Join Date: Sep 2014 Posts: 12 Member: 2255110 Status: Offline Thanks Meter: 0	Same problem as op. No com port for spt. Only spt box With yellow triangle and no com port for uart.

10-13-2014, 11:04	#28 (permalink)
serranoX3 Junior Member Join Date: Sep 2014 Posts: 12 Member: 2255110 Status: Offline Thanks Meter: 0	My spt box wont connect to Mprog. I really have never done this before. If you could walk me through it ill pay Through paypal. I really need this box working again.

10-13-2014, 11:17	#30 (permalink)
serranoX3 Junior Member Join Date: Sep 2014 Posts: 12 Member: 2255110 Status: Offline Thanks Meter: 0	My box still wont connect. Should I just get a new one?