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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 08-22-2018, 01:59   #46 (permalink)
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hello good afternoon I need help since a few days and I could not download anything from the support of my z3x I get some errors like (403 Forbidden) or (can not download file server say fail: you are not logged in)
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Old 09-03-2018, 00:04   #47 (permalink)
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I also have this situation for a few days, the server can not log in, the account and password are correct. Run Z3X SHELL and Clicking on "read info" will have no effect.
I tried a few computer , the problem is the same .
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Old 09-03-2018, 17:21   #48 (permalink)
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I am having a similar issue with my Z3X Box. I am unable to download from the server. If I try downloading from the Samsung Pro tool, I get this error: "Can not login to Server"
. If I try downloading from the Shell software, I don't even get any message except the box lights blink for some time and goes off. Please, help.
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Old 09-13-2018, 12:24   #49 (permalink)
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Quote:
Originally Posted by Don4418 View Post
I am having a similar issue with my Z3X Box. I am unable to download from the server. If I try downloading from the Samsung Pro tool, I get this error: "Can not login to Server"
. If I try downloading from the Shell software, I don't even get any message except the box lights blink for some time and goes off. Please, help.
Did you solved your problem???

Sent from my SM-G935F using Tapatalk
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Old 10-07-2018, 07:58   #50 (permalink)
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This might be silly but for anyone having issues with drivers including port com open fail in Samsung Tool Pro:

- Make sure you install ftdibus.inf first for FT232R device first.

- Then for the next missing driver com serial port you install ftdiport.inf use usb serial port driver and it will work.
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