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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products

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Old 01-16-2016, 18:04   #1 (permalink)
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c3010s imei 00000000-serial number back sticker damaged-help


details as below

Selected model: C3010S
Selected com port: COM7
Selected speed port: 460800
Phone must be ON!
Please, connect phone
Entering TestMode... OK
SW: C3010SJPIJ3
Langpack: Arabic
IMEI: 35337603045932
S/N: Read - fail!
HW-> MP 0.400
Phone password: 00000000
Sum Flash: 1
Flash Prod ID: 089
Flash Device ID: 887e0000
Flash size: 67108864 Bytes
Flash sectors: 256
Bluetooth ID: BT not found
Status OTP: OTP is dead !
Cal Data corrupt or erased - use repair OTP function !
Read info - false
Elapsed time: 35 second, sw ver: 3.5.0040
-------------------------------------------------------------------------------
Selected model: C3010S
Selected com port: COM7
Selected speed port: 460800
Warning !!! - S/N not set for this phone !
Repair OTP - false
Elapsed time: 1 second, sw ver: 3.5.0040
--------------------------------------------------------------------------

back sticker seial number erased-old set so-any way to repair imei?

i tried another phones serial numbers-can not
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