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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


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Old 10-21-2015, 18:29   #1 (permalink)
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Exception: Access violation at address - Samsung Tool PRO v.23.1


Operation: Write CERT
Selected model: SM-N920T
Software version: 23.1

Waiting ADB device... OK
Reading phone info...
Model: SM-N920T
Android version: 5.1.1
Product code: SM-N920TZKATMB
Phone version: N920TUVU1AOGE
PDA version: N920TUVU1AOGE
CSC version: N920TTMB1AOGE
CSC country code: USA
CSC sales code: TMB
HW version: REV0.2
Phone S/N: RF8G7221DDP
Modem board: SHANNON333
RF cal date: 20150726
IMEI:
Checking Super user right... true
Checking certificate file... OK
KEY ID: 0448
Initializating zTool... OK
Running zTool, please wait... OK
Reading nv data... OK
Checking NV data... OK
Calculating...
Exception: Access violation at address 0040744F in module 'SamsungToolPRO.exe'. Read of address 0FD57258

Done with Samsung Tool PRO v.23.1
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Old 10-21-2015, 20:26   #2 (permalink)
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i am having the same issue when i am writing the cert on n920w8 note 5
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Old 10-21-2015, 23:00   #3 (permalink)
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make sure there's no sim card in the phone.
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Old 10-21-2015, 23:41   #4 (permalink)
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did you try it yes bro?
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Old 10-22-2015, 04:22   #5 (permalink)
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WIPE Clean the Z3x older in Program files... and i mean wipe CLEAN --> SHIFT + DELETE... then install z3x from scratch... it will work 100%... make sure after new install do a reboot of pc... still not working.... BUG BLANG
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Old 10-22-2015, 06:38   #6 (permalink)
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Quote:
Originally Posted by ysr84 View Post
WIPE Clean the Z3x older in Program files... and i mean wipe CLEAN --> SHIFT + DELETE... then install z3x from scratch... it will work 100%... make sure after new install do a reboot of pc... still not working.... BUG BLANG
Friend, work for you this steps?
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Old 10-22-2015, 18:31   #7 (permalink)
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Same issue here with g928g, g928t and n920t

Sent from my SM-N920T using Tapatalk
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Old 10-22-2015, 22:13   #8 (permalink)
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because you install your software z3x box bad
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Old 10-22-2015, 23:12   #9 (permalink)
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Quote:
Originally Posted by dombronx View Post
Friend, work for you this steps?
Yes it works try it....
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Old 10-25-2015, 02:01   #10 (permalink)
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I did a full wipe of z3x and reinstalled fresh and I am still getting this error. Any other solutions?
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Old 10-26-2015, 02:57   #11 (permalink)
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Solved by uninstalling with ccleaner then deleting the z3x folder then doind a full reinstall. restart after both uninstall and after new install.
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Old 12-05-2015, 07:35   #12 (permalink)
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I just had this problem, solved by removing the simcard.
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Old 12-17-2016, 12:08   #13 (permalink)
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first remove the sim card problem not solve after uninstall setup
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Old 12-26-2016, 23:49   #14 (permalink)
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Quote:
Originally Posted by ghacks View Post
because you install your software z3x box bad
and how to install it right?
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Old 01-04-2017, 15:59   #15 (permalink)
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Hi, Didnt work for me, same error.

No SIM, installed app and removed with Revo Uninstaller Pro, removed register records and remained files. Fresh install, but still the same.

Any advice?

Thanks!
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