G965U 9 TMB Not unloked and credit deducted [Answered]

[sudsud]

check the log i can't repeat the unlock because no enough credit,please refund or how i can retry the unlock.

Operation: Unlock
Selected model: SM-G965U
Software version: 37.0

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G965U
Android version: 9
PDA version: G965USQS6CSGB
CSC version: G965UOYN6CSGB
Phone version: G965USQS6CSGB
Product code: SM-G965UZPATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: R28K31ANV3B
IMEI: 354644090480804
HW version: REV1.1
RF cal date: 2018.03.09
Chip name: SDM845
Modem board: SDM845
Security patch: 2019-07-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Searching Samsung diag port... not found
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM11 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found

Operation: Unlock
Selected model: SM-G965U
Software version: 37.0

Checking Login and Password... OK
Ballance: 7 crd.
Not enough credits

[blang]

all credits issue can be solved via email sales @z3x-team.com