unlock G960F error [Answered] - GSM-Forum

matthias298 · 09-07-2023, 09:58

hello,
need to unlock a samsung g960f, always got an error on calculating, here is the log

Operation: Read Codes via Server
Selected model: SM-G960F
Software version: 45.14

Checking Login and Password... OK
Balance: 19 crd.
You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G960F
Android version: 10
PDA version: G960FXXUHFVG4
CSC version: G960FOVFHFVB2
Phone version: G960FXXUHFVB4
Product code: SM-G960FZBAMOB
CSC country code: Austria
CSC sales code: MOB
Carrier ID: MOB
Phone SN: R58K333PFED
IMEI: 352802098349742
HW version: MP 0.900
RF cal date: 20180317
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2022-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Checking SIM status... OK
Initialization zTool... OK
Running zTool, please wait... OK
Initialization... OK
Reading lock state... OK
Executing... OK
Searching Ramdump interface... COM14 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Calculating... error (1)
Could not find data. Please try again.

Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server]

Please help me

Z3X · 09-07-2023, 10:25

Hello. Reflash phone and repeat operation.

matthias298 · 09-07-2023, 10:35

After reflash, here is log

Operation: Read Codes via Server
Selected model: SM-G960F
Software version: 45.14

Checking Login and Password... OK
Balance: 19 crd.
You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G960F
Android version: 10
PDA version: G960FXXUHFVB4
CSC version: G960FOLEHFVB4
Phone version: G960FXXUHFVB4
Product code: SM-G960FZBAXID
CSC country code: INDONESIA
CSC sales code: XID
Carrier ID: MOB
Phone SN: R58K333PFED
IMEI: 352802098349742
HW version: MP 0.900
RF cal date: 20180317
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2022-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Checking SIM status... OK
Initialization zTool... OK
Running zTool, please wait... OK
Initialization... OK
Reading lock state... OK
Executing... OK
Searching Ramdump interface... COM14 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Calculating... error (1)
Could not find data. Please try again.

Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server]

Z3X · 09-07-2023, 10:59

Strahge. Try few times more.

matthias298 · 09-07-2023, 16:24

i reflashed another time, now MCK worked

Operation: Read Codes via Server
Selected model: SM-G960F
Software version: 45.14

Checking Login and Password... OK
Balance: 19 crd.
You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G960F
Android version: 10
PDA version: G960FXXUHFVG4
CSC version: G960FOXMHFVB4
Phone version: G960FXXUHFVB4
Product code: SM-G960FZBADBT
CSC country code: Germany
CSC sales code: DBT
Carrier ID: MOB
Phone SN: R58K333PFED
IMEI: 352802098349742
HW version: MP 0.900
RF cal date: 20180317
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2022-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Checking SIM status... OK
Initialization zTool... OK
Running zTool, please wait... OK
Initialization... error (0.)
Initialization zTool... OK
Running zTool, please wait... OK
Initialization... OK
Reading lock state... OK
Executing... OK
Searching Ramdump interface... COM14 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Calculating... OK
Now only the MCK(Freeze, PUK) code will be calculated. Continue? Yes
Searching server... OK
Waiting for server answer... OK
Freeze code (MCK, PUK): 17061703

To calculate NCK(Network, PIN, REGIONAL) code perfom the following operations:
1. Insert the SIM card.
2. Enter the MCK(Freeze, PUK) code.
3. Remove the SIM card.
4. Reboot phone.
5. Try again.

Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server]

then I tried to read NCK for unlock the phone, same error, tried 20 times

Operation: Read Codes via Server
Selected model: SM-G960F
Software version: 45.14

Checking Login and Password... OK
Balance: 11 crd.
You have 11 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G960F
Android version: 10
PDA version: G960FXXUHFVG4
CSC version: G960FOXMHFVB4
Phone version: G960FXXUHFVB4
Product code: SM-G960FZBADBT
CSC country code: Germany
CSC sales code: DBT
Carrier ID: MOB
Phone SN: R58K333PFED
IMEI: 352802098349742
HW version: MP 0.900
RF cal date: 20180317
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2022-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Checking SIM status... OK
Initialization zTool... OK
Running zTool, please wait... OK
Initialization... OK
Reading lock state... OK
Executing... OK
Searching Ramdump interface... COM14 detected
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Reading ramdump data from phone... OK
Calculating... error (1)
Could not find data. Please try again.

Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server]

Please refund me the 8 credits for MCK, it is useless, if I cannot read NCK

matthias298 · 09-12-2023, 10:37

to support, Z3X

please refund my credits for impossible to unlock G960F

user: zsc_nBKo3wN7
credits used: 8 (for reading MCK, NCK always failed)

Z3X · 09-12-2023, 12:23

Quote:

Originally Posted by matthias298

to support, Z3X

please refund my credits for impossible to unlock G960F

user: zsc_nBKo3wN7
credits used: 8 (for reading MCK, NCK always failed)

Hello. Refunded. Check balance.

09-07-2023, 09:58	#1 (permalink)
matthias298 Junior Member Join Date: Feb 2017 Location: Austria Posts: 6 Member: 2682566 Status: Offline Thanks Meter: 0	unlock G960F error [Answered] hello, need to unlock a samsung g960f, always got an error on calculating, here is the log Operation: Read Codes via Server Selected model: SM-G960F Software version: 45.14 Checking Login and Password... OK Balance: 19 crd. You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G960F Android version: 10 PDA version: G960FXXUHFVG4 CSC version: G960FOVFHFVB2 Phone version: G960FXXUHFVB4 Product code: SM-G960FZBAMOB CSC country code: Austria CSC sales code: MOB Carrier ID: MOB Phone SN: R58K333PFED IMEI: 352802098349742 HW version: MP 0.900 RF cal date: 20180317 Chip name: EXYNOS9810 Modem board: SHANNON360 Security patch: 2022-03-01 Boot Warranty bit: 0 SIM State: ABSENT Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Checking SIM status... OK Initialization zTool... OK Running zTool, please wait... OK Initialization... OK Reading lock state... OK Executing... OK Searching Ramdump interface... COM14 detected Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Reading ramdump data from phone... OK Calculating... error (1) Could not find data. Please try again. Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server] Please help me

09-07-2023, 10:25	#2 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,926 Member: 706257 Status: Offline Thanks Meter: 5,054	Hello. Reflash phone and repeat operation.

09-07-2023, 10:35	#3 (permalink)
matthias298 Junior Member Join Date: Feb 2017 Location: Austria Posts: 6 Member: 2682566 Status: Offline Thanks Meter: 0	After reflash, here is log Operation: Read Codes via Server Selected model: SM-G960F Software version: 45.14 Checking Login and Password... OK Balance: 19 crd. You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G960F Android version: 10 PDA version: G960FXXUHFVB4 CSC version: G960FOLEHFVB4 Phone version: G960FXXUHFVB4 Product code: SM-G960FZBAXID CSC country code: INDONESIA CSC sales code: XID Carrier ID: MOB Phone SN: R58K333PFED IMEI: 352802098349742 HW version: MP 0.900 RF cal date: 20180317 Chip name: EXYNOS9810 Modem board: SHANNON360 Security patch: 2022-03-01 Boot Warranty bit: 0 SIM State: ABSENT Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Checking SIM status... OK Initialization zTool... OK Running zTool, please wait... OK Initialization... OK Reading lock state... OK Executing... OK Searching Ramdump interface... COM14 detected Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Reading ramdump data from phone... OK Calculating... error (1) Could not find data. Please try again. Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server]

09-07-2023, 10:59	#4 (permalink)
Z3X Product Supporter Join Date: Feb 2008 Location: z3x Posts: 15,926 Member: 706257 Status: Offline Thanks Meter: 5,054	Strahge. Try few times more.

09-07-2023, 16:24	#5 (permalink)
matthias298 Junior Member Join Date: Feb 2017 Location: Austria Posts: 6 Member: 2682566 Status: Offline Thanks Meter: 0	i reflashed another time, now MCK worked Operation: Read Codes via Server Selected model: SM-G960F Software version: 45.14 Checking Login and Password... OK Balance: 19 crd. You have 19 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G960F Android version: 10 PDA version: G960FXXUHFVG4 CSC version: G960FOXMHFVB4 Phone version: G960FXXUHFVB4 Product code: SM-G960FZBADBT CSC country code: Germany CSC sales code: DBT Carrier ID: MOB Phone SN: R58K333PFED IMEI: 352802098349742 HW version: MP 0.900 RF cal date: 20180317 Chip name: EXYNOS9810 Modem board: SHANNON360 Security patch: 2022-03-01 Boot Warranty bit: 0 SIM State: ABSENT Checking SIM status... OK Initialization zTool... OK Running zTool, please wait... OK Initialization... error (0.) Initialization zTool... OK Running zTool, please wait... OK Initialization... OK Reading lock state... OK Executing... OK Searching Ramdump interface... COM14 detected Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Reading ramdump data from phone... OK Calculating... OK Now only the MCK(Freeze, PUK) code will be calculated. Continue? Yes Searching server... OK Waiting for server answer... OK Freeze code (MCK, PUK): 17061703 To calculate NCK(Network, PIN, REGIONAL) code perfom the following operations: 1. Insert the SIM card. 2. Enter the MCK(Freeze, PUK) code. 3. Remove the SIM card. 4. Reboot phone. 5. Try again. Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server] then I tried to read NCK for unlock the phone, same error, tried 20 times Operation: Read Codes via Server Selected model: SM-G960F Software version: 45.14 Checking Login and Password... OK Balance: 11 crd. You have 11 credit(s) left. This operation takes 8 credits. Attention! In case if phone asking MCK(Freeze, PUK) code, using this method will consume credits twice - first for MCK(Freeze, PUK) code and then for NCK(Network, PIN). Continue? Yes Waiting ADB device... OK Reading phone info... Model: SM-G960F Android version: 10 PDA version: G960FXXUHFVG4 CSC version: G960FOXMHFVB4 Phone version: G960FXXUHFVB4 Product code: SM-G960FZBADBT CSC country code: Germany CSC sales code: DBT Carrier ID: MOB Phone SN: R58K333PFED IMEI: 352802098349742 HW version: MP 0.900 RF cal date: 20180317 Chip name: EXYNOS9810 Modem board: SHANNON360 Security patch: 2022-03-01 Boot Warranty bit: 0 SIM State: ABSENT Checking SIM status... OK Initialization zTool... OK Running zTool, please wait... OK Initialization... OK Reading lock state... OK Executing... OK Searching Ramdump interface... COM14 detected Rebooting phone... OK Waiting ADB device... OK Waiting for device to become ready... OK Reading ramdump data from phone... OK Calculating... error (1) Could not find data. Please try again. Done with Samsung Tool PRO v.45.14 [SM-G960F,Read Codes via Server] Please refund me the 8 credits for MCK, it is useless, if I cannot read NCK

09-12-2023, 10:37	#6 (permalink)
matthias298 Junior Member Join Date: Feb 2017 Location: Austria Posts: 6 Member: 2682566 Status: Offline Thanks Meter: 0	to support, Z3X please refund my credits for impossible to unlock G960F user: zsc_nBKo3wN7 credits used: 8 (for reading MCK, NCK always failed)