I9082L unlock problem

[ashraf_bcs]

Selected model: I9082L
Selected port: COM4 Z3X BOX Serial Port
Selected port speed: 115200
Searching Samsung modem... detected COM94
Reading phone info...
Model: GT-I9082L
Country code: TPA
Cal date: -
Factory SW: I9082LUBAMA8
Unique number: CM8008686945460
Memory phone: -
Software version: 
IMEI: 
Product code: 
Done with Samsung Tool v.16.8

Selected model: I9082L
Selected port: COM95 SAMSUNG Mobile USB Serial Port 
Selected port speed: 115200
Phone not found
Done with Samsung Tool v.16.8

Selected model: I9082L
Selected port: COM95 SAMSUNG Mobile USB Serial Port 
Selected port speed: 115200
Phone not found
Done with Samsung Tool v.16.8

Always shows phone not found. When try to select (usb radio to PDA) by pressing *#7284# it dosent select.After restart it selects nothing. And *#9090# and *#0808# not working. Plz need the solution.

[ashraf_bcs]

Still no replay from support..............