GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


Reply
 
LinkBack Thread Tools Display Modes
Old 11-24-2017, 04:26   #1 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: Caracas, Venezuela.
Age: 40
Posts: 254
Member: 870866
Status: Offline
Thanks Meter: 51
Question If you have it voided (0x01(void)), then you can't unlock this phone using sever


Hi guys!!!
I would like to know why you say that: "If you have it voided (0x01(void)), then you can't unlock this phone using sever."

Why if it is Warranty Void: 1 (0x0500) it doesnt work?
I'm having this issue right now with my SM-G390F.
The phone is Warranty Void: 1 (0x0500) and I can't unlock it:

LOG:
Code:
UNLOCK INSTRUCTIONS:
Unlocking with original MSL code:
Warning! Knox warranty must be active (0x00)!
If you have it voided (0x01(void)), then you can't unlock this phone with MSL.
1. Phone must be powered on.
2. Type *#0808# and select 'DM+ACM+ADB'.
3. Run dialer and type *#0*# (service mode will apear).
4. Connect the phone to USB cable, choose correct COM port in port settings.
5. Press 'Unlock' button.
6. Paste MSL code in new opened window and press 'OK'.

Reading codes using sever: 
Warning! Knox warranty must be active (0x00)!
If you have it voided (0x01(void)), then you can't unlock this phone using sever.
1. Power on the phone.
2. Type *#0808# and select 'DM+MODEM+ADB'.
3. Connect the phone to PC with USB cable, install drivers if needed.
4. Press 'Read Codes via server' button, write your login and password in window if it will apear.
(Login and password will be saved as default after first input and can be changed in settings) 

Operation: Read Codes via Server
Selected model: SM-G390F
Software version: 29.9

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This opreratin takes 5 credits.Continue? Yes
Searching Samsung modem... detected COM81
Reading phone info... OK
Model: SM-G390F
AP version: G390FXXU1AQB7
CSC version: G390FOXA1AQB7
CP version: G390FXXU1AQB7
Product code: DBT
Phone SN: R58J5XXXXXX
Unique number: CQ3003XXXXXXXXX
Searching Samsung diag port... detected COM80
Reading phone info... error (0)
Check phone connection or KNOX WARRANTY VOID is 0x1
Done with Samsung Tool PRO v.29.9
Can some one help me?
  Reply With Quote
Old 11-24-2017, 04:46   #2 (permalink)
No Life Poster
 
wutangclan33's Avatar
 
Join Date: Jul 2011
Location: dunia antah berantah
Posts: 605
Member: 1616754
Status: Offline
Thanks Meter: 245
post photo your download mode
  Reply With Quote
Old 11-24-2017, 04:53   #3 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: Caracas, Venezuela.
Age: 40
Posts: 254
Member: 870866
Status: Offline
Thanks Meter: 51
Quote:
Originally Posted by wutangclan33 View Post
post photo your download mode
  Reply With Quote
Old 11-24-2017, 05:00   #4 (permalink)
No Life Poster
 
wutangclan33's Avatar
 
Join Date: Jul 2011
Location: dunia antah berantah
Posts: 605
Member: 1616754
Status: Offline
Thanks Meter: 245
your phone have void 0x1 bro
should
current binary: official
system status: official
warranty void: 0
  Reply With Quote
Old 11-24-2017, 05:04   #5 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: Caracas, Venezuela.
Age: 40
Posts: 254
Member: 870866
Status: Offline
Thanks Meter: 51
Question

Quote:
Originally Posted by wutangclan33 View Post
your phone have void 0x1 bro
should
current binary: official
system status: official
warranty void: 0
But I cant unlock the phone.
Look at the next log:

Code:
  UNLOCK INSTRUCTIONS:
    Unlocking with original MSL code:
    Warning! Knox warranty must be active (0x00)!
    If you have it voided (0x01(void)), then you can't unlock this phone with MSL.
  1. Phone must be powered on.
  2. Type *#0808# and select 'DM+ACM+ADB'.
  3. Run dialer and type *#0*# (service mode will apear).
  4. Connect the phone to USB cable, choose correct COM port in port settings.
  5. Press 'Unlock' button.
  6. Paste MSL code in new opened window and press 'OK'.
  
    Reading codes using sever:  
    Warning! Knox warranty must be active (0x00)!
    If you have it voided (0x01(void)), then you can't unlock this phone using sever.
  1. Power on the phone.
  2. Type *#0808# and select 'DM+MODEM+ADB'.
  3. Connect the phone to PC with USB cable, install drivers if needed.
  4. Press 'Read Codes via server' button, write your login and password in window if it will apear.
    (Login and password will be saved as default after first input and can be changed in settings) 

Operation: Read Codes via Server
Selected model: SM-G390F
Software version: 29.9

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This opreratin takes 4 credits.Continue?  Yes
Searching Samsung modem... detected COM81
Reading phone info... OK
Model: SM-G390F
AP version: G390FXXU1AQI3
CSC version: G390FOXA1AQI2
CP version: G390FXXU1AQI2
Product code: DBT
Phone SN: R58J5XXXXXX
Unique number: CQ3003XXXXXXXXX
Searching Samsung diag port... detected COM80
Reading phone info... error (0)
Check phone connection or KNOX WARRANTY VOID is 0x1
Done with Samsung Tool PRO v.29.9
Why it doesnt unlock it?
  Reply With Quote
Old 11-24-2017, 05:19   #6 (permalink)
No Life Poster
 
wutangclan33's Avatar
 
Join Date: Jul 2011
Location: dunia antah berantah
Posts: 605
Member: 1616754
Status: Offline
Thanks Meter: 245
i know ur log bro
ur phone have KNOX WARRANTY VOID is 0x1
can't unlock with z3x pro
can be unlocked using server with imei number
search on google "unlock network by imei"

KNOX WARRANTY VOID is 0x1
  Reply With Quote
Old 11-24-2017, 18:17   #7 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: Caracas, Venezuela.
Age: 40
Posts: 254
Member: 870866
Status: Offline
Thanks Meter: 51
Question

Quote:
Originally Posted by wutangclan33 View Post
i know ur log bro
ur phone have KNOX WARRANTY VOID is 0x1
can't unlock with z3x pro
can be unlocked using server with imei number
search on google "unlock network by imei"

KNOX WARRANTY VOID is 0x1
I have already wrote to Swisscom which is the phone's provider and they sent me an unlock code but it doesnt work. Then I wrote them back telling that the unlcok code didnt work so they wrote me back the next:



So If I request an unlock code by imei from a third party unlock service, that code should work fine?

I have already asked a local unlock service, I have explainied them what happened and they told me the next: "Good morning, sorry but for those devices with alterations at knox level there is no solution currently"

So I dont know what to do.

Why phones that have it voided (0x01(void)), then you can't be unlocked using sever neither MSL unlock code?
  Reply With Quote
Old 11-24-2017, 18:50   #8 (permalink)
Freak Poster
 
Join Date: Jul 2011
Location: Imdia
Posts: 189
Member: 1618782
Status: Offline
Thanks Meter: 45
Quote:
Originally Posted by dislorth View Post
Hi guys!!!
I would like to know why you say that: "If you have it voided (0x01(void)), then you can't unlock this phone using sever."

Why if it is Warranty Void: 1 (0x0500) it doesnt work?
I'm having this issue right now with my SM-G390F.
The phone is Warranty Void: 1 (0x0500) and I can't unlock it:

LOG:
Code:
UNLOCK INSTRUCTIONS:
Unlocking with original MSL code:
Warning! Knox warranty must be active (0x00)!
If you have it voided (0x01(void)), then you can't unlock this phone with MSL.
1. Phone must be powered on.
2. Type *#0808# and select 'DM+ACM+ADB'.
3. Run dialer and type *#0*# (service mode will apear).
4. Connect the phone to USB cable, choose correct COM port in port settings.
5. Press 'Unlock' button.
6. Paste MSL code in new opened window and press 'OK'.

Reading codes using sever: 
Warning! Knox warranty must be active (0x00)!
If you have it voided (0x01(void)), then you can't unlock this phone using sever.
1. Power on the phone.
2. Type *#0808# and select 'DM+MODEM+ADB'.
3. Connect the phone to PC with USB cable, install drivers if needed.
4. Press 'Read Codes via server' button, write your login and password in window if it will apear.
(Login and password will be saved as default after first input and can be changed in settings) 

Operation: Read Codes via Server
Selected model: SM-G390F
Software version: 29.9

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This opreratin takes 5 credits.Continue? Yes
Searching Samsung modem... detected COM81
Reading phone info... OK
Model: SM-G390F
AP version: G390FXXU1AQB7
CSC version: G390FOXA1AQB7
CP version: G390FXXU1AQB7
Product code: DBT
Phone SN: R58J5XXXXXX
Unique number: CQ3003XXXXXXXXX
Searching Samsung diag port... detected COM80
Reading phone info... error (0)
Check phone connection or KNOX WARRANTY VOID is 0x1
Done with Samsung Tool PRO v.29.9
Can some one help me?
Pm

Sent from my SM-A500G using Tapatalk
  Reply With Quote
Old 11-24-2017, 19:23   #9 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: Caracas, Venezuela.
Age: 40
Posts: 254
Member: 870866
Status: Offline
Thanks Meter: 51
Arrow

Quote:
Originally Posted by arpithutch View Post
Pm

Sent from my SM-A500G using Tapatalk
Done dude
I have already PM you
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 16:38.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.21478 seconds with 9 queries

SEO by vBSEO