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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


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Old 11-23-2017, 12:13   #1 (permalink)
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Join Date: Jan 2016
Location: Afghanistan
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J5 Prime G570FD Unlock erorr


Always failed please solve this problem

Operation: Unlock
Selected model: SM-G570F
Software version: 29.9

Waiting ADB device... OK
Reading phone info...
Model: SM-G570F
Android version: 7.0
Product code: SM-G570FZKGINS
Phone version: G570FDDU1AQC4
PDA version: G570FDDU1BQI6
CSC version: G570FODD1BQJ1
CSC country code: India
CSC sales code: INS
HW version: MP 0.600
Phone SN: RZ8JA0CLCLL
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2017-08-01
RF cal date: 20171005
IMEI: 351677092283423
Checking Super user right... true
Reading NV data... OK
Checking NV data... OK
Reading data... OK
Detecting MODEM... OK
Reading MODEM... OK
Calculating... OK
Writing zTool... OK
Initialization zTool... OK
Running zTool, please wait...
Start... OK
Initialization... OK
Generate and check client proof... OK
Verify proof by client... OK
Reading data... error (1 13.3)
Initialization zTool... OK
Running zTool, please wait...
Start... OK
Initialization... OK
Generate and check client proof... OK
Verify proof by client... OK
Reading data from phone... error (0)
Try downgrade modem if possible



After Downgrade some erorr



Operation: Unlock
Selected model: SM-G570F
Software version: 29.9

Waiting ADB device... OK
Reading phone info...
Model: SM-G570F
Android version: 6.0.1
Product code: SM-G570FZKGINS
Phone version: G570FDDU1AQD1
PDA version: G570FDDU1AQD1
CSC version: G570FODD1AQD1
CSC country code: India
CSC sales code: INS
HW version: MP 0.600
Phone SN: RZ8JA0CLCLL
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2017-04-01
RF cal date: 20171005
IMEI: 351677092283423
Checking Super user right... true
Reading NV data... OK
Checking NV data... OK
Reading data... error
Security damaged (4 23)
Initialization zTool... OK
Running zTool, please wait...
Start... OK
Initialization... OK
Generate and check client proof... OK
Verify proof by client... OK
Reading data from phone... error (0)
Try downgrade modem if possible



Read Code via Server also failed


Operation: Read Codes via Server
Selected model: SM-G570F
Software version: 29.9

Checking Login and Password... OK
Ballance: 50 crd.
You have 50 credit(s) left. This opreratin takes 5 credits.Continue? Yes
Searching Samsung modem... detected COM50
Reading phone info... OK
Model: SM-G570F
AP version: G570FDDU1AQD1
CSC version: G570FODD1AQD1
CP version: G570FDDU1AQD1
Product code: SM-G570FZKGINS
Phone SN: RZ8JA0CLCLL
Unique number: CRX1072A796C494
Searching Samsung diag port... detected COM49
Reading phone info... error (0)
Check phone connection or KNOX WARRANTY VOID is 0x1


i know WARRANTY is VOID its before customer come to me
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